Hilton Mexico City Santa Fe

4.5 star property
Luxury Mexico City hotel connected to a shopping centre, steps from Samara Shops

Choose dates to view prices

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, pool loungers
Creator video
Exterior
Terrace/patio
Breakfast, lunch, dinner served; international cuisine, garden views
Hilton Mexico City Santa Fe offers a comfortable stay near Tecnologico de Monterrey and KidZania. Enjoy the rooftop terrace, outdoor pool with sun loungers, and international dishes at Madera restaurant. The property features free WiFi, a shopping mall, and impressive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Room service
The current price is S$162
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

9.6 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (1 King bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Antonio Dovali Jaime No. 70, Mexico City, 1219

What's nearby

  • Samara Shops - 1 min walk - 0.0 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km
  • KidZania Santa Fe - 2 min drive - 1.6 km

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

Luxury hotel near Parque La Mexicana
Located close to Samara Shops and Tecnologico de Monterrey - Santa Fe, Hilton Mexico City Santa Fe provides a poolside bar, a free food/drink shopping service and a free daily manager's reception. The on-site international cuisine restaurant, Madera, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a rooftop terrace and a shopping centre on-site.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A 24-hour front desk, a banquet hall and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 260 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and WiFi.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch LED TVs with cable channels
  • Microwaves, cookware/dishes/utensils and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 900, per pet, per stay (maximum of MXN 900 per stay), plus a deposit of MXN 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately MXN 415 for adults and from MXN 208 for children
  • Fee for in-room wireless Internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN900 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hilton Mexico City Santa Fe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Mexico City Santa Fe?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on 15 Nov, 2025 start from S$162.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Mexico City Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a deposit of MXN 2000 per day and a fee of MXN 900 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Mexico City Santa Fe?

Self-parking is available for MXN 150 per day.

What time is check-in at Hilton Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hilton Mexico City Santa Fe?

Checkout is at noon.

Does Hilton Mexico City Santa Fe provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per vehicle applies.

Where is Hilton Mexico City Santa Fe located?

Located in Santa Fe, this luxury hotel is within 1 mi (2 km) of Samara Shops, Parque La Mexicana and Tecnologico de Monterrey - Santa Fe. KidZania Santa Fe and Teatro Zentrika are also within 2 mi (3 km). Santa Fé Station is 18 minutes by foot.

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Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1013 reviews
Rating 8 - Good. 159 out of 1013 reviews
Rating 6 - Okay. 57 out of 1013 reviews
Rating 4 - Poor. 30 out of 1013 reviews
Rating 2 - Terrible. 25 out of 1013 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

J. Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,onsite restaurants..pool.
Stayed 4 nights in Sep 2025

8/10 Good

Shetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Very good and a lot of places to shop
Stayed 3 nights in Jun 2025

10/10 Excellent

EDGAR

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful the staff are unique they are very attentive very polite they'll help you in any way they can they usually go out of their own way to help you rooms clean beautiful perfect location close to La Mexicana Park shopping mall restaurants it does has it all.
Stayed 9 nights in Jun 2025

10/10 Excellent

Osmar J.

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, next to shops and restaurants.
Stayed 3 nights in Dec 2024

4/10 Poor

Sarah Jane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room temperature was 78 degrees. Toilet did not flush properly. There was a cockroach in the bed.
Stayed 2 nights in Sep 2025

2/10 Terrible

shawn c

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Did not have cold water too cold air not working please refund me thanks
Stayed 2 nights in Sep 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Paola Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Anabell

Liked: Cleanliness, amenities, property conditions & facilities
Gog
Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recomendable!
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. We were there at Christmas and we repeated at New Year's Eve
Stayed 1 night in Dec 2023

10/10 Excellent

DENISE JAQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and nice. Everything was Wonderful
Stayed 2 nights in May 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is pretty neat and there is a mall rigth next to the hotel so I just went to eat and do some shopping.
Stayed 1 night in Jan 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Neighborhood
Stayed 4 nights in Jan 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2024

10/10 Excellent

lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Great rooms, huge and comportable beds. Everything was great but sleeping was impossible because next door at the mall were hammer drilling 😤😤😤and the hotel management didn’t know and couldn’t stop the noise. After complaining around mid night they agreed to give us access to another room farer away from the noise source but it was so late that my 2 teenagers stayed in the noisy room.
Stayed 1 night in Nov 2024

8/10 Good

Sofía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and I have no complains except for: It was impossible to contact the front desk from the room’s phone and I wasn’t able to find the odor extractor in the bathroom. Otherwise, helpful staff, clean and convenient.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dayara

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Apr 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but you get what you pay for.

My husband and I always come to Santa Fe (CDMX) for a staycation on our anniversary. While you do expect rooms that are a little subpar when getting a good deal, and although the quality of the service and of the room in general were as expected, we were a bit disappointed to see that our room was more of a shoebox than anything else. A bit constricted space-wise, and simply not what we had been offered before. Also, if it were evident that the hotel was filled to capacity, I would understand, but we saw but one other guest during our stay at least in the evening. We were the only ones for dinner (fantastic food, I must say), so it was clearly not necessary to give us what is probably one of the lowest rated rooms in the house. Also, don’t offer a king sized bed if you’re not going to provide it. This is a queen I am writing from, no doubt. So, mostly, thank you, but just a tiny bit disenchanted.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025