Terrace/patio

Reviews of Hotel San Fernando

2.5 out of 5
Hotel San Fernando
Iztacchihuatl 54, Colonia Hipodromo, Mexico City, CDMX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff! Great Breakfast! Suggestions: more pure drinking water in rooms. (Not bottles that you have to pay for), Hotter and stronger coffee at breakfast and 1/2 & 1/2 or condensed milk.
Stayed 5 nights in Mar 2024

8/10 Good

Alison

Travelled with family
Liked: Staff & service
It needs to be spruced up a little. There were pigeons outside the windows and terrace and they were dirty. It is a little noisy at night but that didn't bother us. I did like it there and would go back.
Stayed 8 nights in Mar 2024

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the Condessa neighborhood. Nice room and very nice/helpful staff. The building itself has some beautiful touches, including tiled hallways. Apparently it was an apartment building at one time. We had a friendly greeting and were offered a welcome drink at the convenient bar downstairs. Daily breakfast was very good and served at a beautiful terrace on the roof. The breakfast attendant (his name was Memmo I believe?) was extremely attentive and a pleasure to greet each morning. The neighborhood is fabulous. There is a beautiful lush park at the corner and we were close to many restaurants and bars. We felt perfectly safe walking late night in the area. The room had high ceilings, cable TV and some many amenities. The only (minor) complaint is that there is no elevator. Maybe i missed that in the description. Not a deal breaker by any means but it is a bit of a chore going up 4-5 flights after a day of sightseeing if you are on one of the top floors. The cost of the room was very inexpensive compared to comparable hotels. Overall, highly recommended. I am sure we will return.
Stayed 8 nights in Jan 2024

10/10 Excellent

TREVALIOUS

Stayed 3 nights in Mar 2024

10/10 Excellent

Karen H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautifully redesigned hotel, wonderful neighbourhood, loved the park, and great urban ambiance. I'd definitely book here again.
Stayed 3 nights in Jan 2024
Response from Derick Mendez on 7 Feb,2024
Dear Karen, Thank you for such amazing feedback, we are so happy to read that you had a great experience at Hotel San Fernando. We look forward to welcoming you back soon. Saludos,

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really pretty. It is very clean and the staff is very nice and accommodating. They have complimentary breakfast ever morning which was delicious. One of their staff members, Memo is really nice and helpful. The only downside is that if you stay on the top floors you have to take the stairs and it can be tiring especially if you are on the 5th floor.
Stayed 3 nights in Jan 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staying at this property!! Best location and loved everything about it. It is an old building and noise does travel throughout the building so just FYI. Enjoy Mexcio City at its best!!
Stayed 5 nights in Jan 2024

8/10 Good

Kris, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of noise from street as well as hotel interior. Staff are amazing. Really enjoyed the breakfast service on the roof. Very comfortable bed.
Stayed 3 nights in Dec 2023

10/10 Excellent

hailey

Stayed 2 nights in Dec 2023
Response from Derick Mendez on 7 Feb,2024
Dear Hailey, Thank you for taking the time to share your amazing score for Hotel San Fernando. We hope to see you again soon. Saludos,

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming spot to stay in Condesa
Hotel San Fernando is a sweet, magical little refuge, close to Parque Mexico. I spent three nights and found it delightful and a real vibe. If you're a light sleeper, get a room in the back since there's restaurants down stairs, but the city goes quiet at midnight and I slept fine.
Stayed 3 nights in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Derick Mendez on 21 Dec,2023
Hello Margaret, Thank you for posting your score, we were happy to have you at Hotel San Fernando. Merry Christmas and Happy 2024. Saludos,

8/10 Good

Mario

Travelled with partner
Liked: Staff & service, property conditions & facilities
While we were delighted with the facility itself there was a small but important detail… the passage was lit 24/7 and we had no way to cover the interior window. We would have appreciated a window covering not for privacy but for sleeping. Upside= no problem finding the way to the bathroom at 3 am!
Stayed 4 nights in Dec 2023
Response from Derick Mendez on 21 Dec,2023
Dear Mario, Thank you for taking the time to share your review and for your recent stay at Hotel San Fernando, we were happy to have you here. We really appreciate your comments, and we are working on adding curtains to the windows of the rooms you stayed at. We hope you give us another chance to compensate this issue. Thak you again for choosing Hotel San Fernado. Merry Christmas and Happy 2024. Saludos,

10/10 Excellent

Karla

Stayed 5 nights in Nov 2023
Response from Derick Mendez on 21 Dec,2023
Hi Karla, Thank you for your review, we are glad we had you here. Merry Christmas and Happy 2024.Saludos,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style, low key, rooftop terrace, friendly helpful staff. Hip and convenient location. 2nd visit, will return any chance.
Stayed 1 night in Nov 2023
Response from Derick Mendez on 16 Nov,2023
Dear Julie, Thank you so much on behalf of my team, we are so thrilled to read that you had a great time not only once but twice at Hotel San Fernando. We cannot wait to welcome you back and pamper you as you deserve. Please, sends us a heads-up next time you visit Mexico City. Saludos,

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great ambience. Breakfast on the terrace every morning was excellent. Wonderful location walkable to so many parks and restaurants. Would definitely stay again.
Stayed 5 nights in Oct 2023
Response from Derick Mendez on 16 Nov,2023
Dear Kelsey, Thank you so much for such an amazing review. We are so happy that we were able to meet your expectations and cannot wait to welcome you back at Hotel San Fernando. Regards,

8/10 Good

Arianna

Stayed 1 night in Oct 2023
Response from Derick Mendez on 16 Nov,2023
Dear Arianna, First of all, thank you for your recent stay at Hotel San Fernando. We really appreciate you took some of your time to score us. We hope to see you back soon next time you visit Mexico City. Saludos,

10/10 Excellent

Kaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at San Fernando. The hotel is super pretty and the location is fabulous! Right in the middle of all the action around La Condesa. The staff were friendly and helpful and the breakfast were made daily just for us. We loved our stay!
Stayed 4 nights in Sep 2023
Response from Derick Mendez on 20 Oct,2023
Hi Kaya, I am so glad to read your review. I will share this with the team, they will be thrilled to know that we were able to exceed your expectations. Let us know if you ever come back to Mexico City, we will be happy to welcome you back. Saludos,

10/10 Excellent

Mauricio, atizapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 24 hs parking lot very close
Stayed 1 night in Feb 2024
Response from Derick Mendez on 7 Feb,2024
Dear Mauricio, Thank you for your feedback, we are so happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Saludos,

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Så mysigt och bra hotell kan bara rekommendera!
Stayed 1 night in Jan 2024
Response from Derick Mendez on 7 Feb,2024
Dear Tobias, Thank you for your amazing feedback. We are thrilled to read your review. We look forward to welcoming you back. Saludos,

8/10 Good

Albino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Derick Mendez on 16 Aug,2023
Dear Albino, Thank you for your recent stay at Hotel San Fernando, it was a pleasure for us to have you here. We look forward to welcoming you back soon. Sincerely,