Indoor pool, pool loungers

Reviews of Sofitel Mexico City Reforma

5 out of 5
Sofitel Mexico City Reforma
297 Avenue Paseo de la Reforma, Mexico City, CDMX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 544 out of 628 reviews" "
Rating 8 - Good. 43 out of 628 reviews" "
Rating 6 - Okay. 19 out of 628 reviews" "
Rating 4 - Poor. 10 out of 628 reviews" "
Rating 2 - Terrible. 12 out of 628 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jananne, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and STAFF could not have been better! Everyone was very kind and helpful, and we looked forward to returning to our extraordinarily restful room every night! One of the best hotels we have stayed in anywhere in the world.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is completely amazing! Room with the angel of independence view was just fabulous. Rooftop bar has great drinks. Would definitely return and will check out Sofitel in other cities in the future!
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda, Walnut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome from the staff at Sofitel and we appreciated the recommendations from Gina at the front desk. The spacious and clean room was such a nice retreat to come back to after a long day of exploring. We can’t wait to come back!
Stayed 3 nights in Apr 2024
Response from Jany Vega on 27 Apr,2024
Bonjour Amanda, Thank you for your kind words! We're delighted to hear that you received a warm welcome and enjoyed Gina's recommendations. It's great to know that your spacious and clean room provided a comfortable retreat after a day of exploring. We can't wait to welcome you back for another memorable stay!Sincerely, Jany VegaGuest Experience Manager

4/10 Poor

Enrique, Managua

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad service. Just to give 2 quick examples, When we arrived after check in time, only 2 of three rooms were ready...we were told the third room would be ready 2 hours later. Additionally, since we had early flights we requested early breakfast for 5am which they confirmed they could provide, it was 5.30 and we were still waiting for breakfast, when we called they sent up a very sorry version of breakfast of two slices of bread, cheese and ham that was pretty obvious was put together in haste. There are so many wonderful options for hotels in Mexico City, based on their service alone, I would note recommend this hotel.
Stayed 1 night in Apr 2024
Response from Jany Vega on 21 Apr,2024
Bonjour Enrique, Thank you for sharing your comments regarding your last stay with us. I am so sorry to read that we did not exceed your expectations, make sure we will pass your comments to the corresponding departments for them to improve in their areas of opportunity and make this sure this situation do not occur ever again.I hope we can welcome you back and show you the real Sofitel experience. Sincerely,Jany VegaGuest Experience Manager

6/10 Okay

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
The service at Cytizen was horrible. Response from management enadequate.
Stayed 5 nights in Apr 2024
Response from Jany Vega on 16 Apr,2024
Bonjour Glenda, Thank you so much for sharing your experience and I am sorry it wasnt what you expected. I hope you can give us an opportunity to change your perspective.Sincerely,Jany VegaGuest Experience Manager

10/10 Excellent

Ruth

Stayed 6 nights in Mar 2024

10/10 Excellent

Brian Merida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best experience!
Stayed 5 nights in Mar 2024
Response from Jany Vega on 8 Apr,2024
Bonjour Brian Merida, Thank you so much for your kind comments about your experience at Sofitel Mexico City Reforma. Sincerely,Jany VegaGuest Experience Manager

10/10 Excellent

Xinyan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2024
Response from Jany Vega on 8 Apr,2024
Bonjour Xinyan, It is a great pleasure to know that you truly enjoyed your experience at Sofitel Mexico City Reforma. We hope we can welcome you back very soon. Sincerely, Jany VegaGuest Experience Manager

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jany Vega on 7 Apr,2024
Bonjour Candice, Thank you for sharing a review about your last stay at Sofitel Mexico City Reforma. It would be a real pleasure to host you every time you visit Mexico City. Sincerely,Jany VegaGuest Experience Manager

6/10 Okay

Anh Thu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel in the heart of mexico city, however doesn’t seem like a 5 star hotel, more so 4 star. There were things that did not work in the room. Front desk staff were polite at first however when I brought up my room assignment was not correct, the original girl had a slight attitude. Spa service was decent but did not live up to the hype. I’ve been to much better. Balta breakfast was just okay but came with expedia VIP perks so can’t complain. All in all, it was a very average stay. I expected better with all the raving reviews.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was beyond amazing with the staff!
Stayed 3 nights in Mar 2024
Response from Jany Vega on 3 Apr,2024
Bonjour Jenny, Thank you so much for sharing your experience. We hope you can welcome you back very soon. Sincerely, Jany VegaGuest Experience Manager

10/10 Excellent

Celina, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Shamik

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, will be back!
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce location, clean, friendly staff, breakfast was wonderful (included in price for us). Had dinner at "Bebel" which was wonderful. Mexico City is a wonderful place to visit!
Stayed 5 nights in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
From the time we arrived to the day we departed, the staff was very friendly and very attentive to our needs. Everything about this property was top-notch and we would highly recommend it.
Stayed 7 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. My only complaint is that we were unable to do a late check out and there is no lounge in the public space to wait for our flight. I still would highly recommend this hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel is an amazing hotel located in a very safe and convenient part of Mexico City. The staff was amazing and the service was top notch. That being said, I didn't receive ANY special services or considerations from my platinum one key Expedia VIP membership. I could have just booked this on my own and it would have been exactly the same.
Stayed 2 nights in Mar 2024

10/10 Excellent

suresh

Travelled with partner
Liked: Cleanliness, staff & service
Service was excellent.
Stayed 4 nights in Mar 2024

8/10 Good

Lusine

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing at this property and the breakfast is outstanding with great food and lots of choices. The croissants and pastries are some of the best I have ever had! The rooms are very large and beautifully appointed. Everything was wonderful and I highly recommend this property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property i would stay again
Stayed 1 night in Mar 2024
Response from Jany Vega on 18 Mar,2024
Bonjour Jorge, Thank you for leaving a review about your last stay at Sofitel Mexico City Reforma. We will be more than happy to welcome you back very soon. Sincerely, Jany VegaGuest Experience Manager

10/10 Excellent

Tim

Stayed 1 night in Mar 2024

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great part of town. I would definitely stay here again. Throughout the property there are beautiful 360 degree views of Mexico City. I enjoyed the gym and sauna which are included for all hotel guests. I wish the pool hours were better - it opened rather late in the morning and closed an bit early, so it was hard to find time to enjoy. We paid to use the hot tub and steam room, which were nice but honestly I’ve used better spa amenities at other hotels. I’m not sure it was worth 35 dollars to spend a half hour in the hot tub/steam room. The hotel rooftop bar is lovely, and the cocktails and food were delicious. The staff is so friendly and accommodating. Really nice breakfast included. Lovely stay overall.
Stayed 4 nights in Feb 2024
Response from Jany Vega on 10 Mar,2024
Bonjour Jaclyn,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our property beautiful and enjoyed the stunning 360-degree views of Mexico City.We're glad to know that you appreciated our gym and sauna facilities, which are complimentary for all our guests. However, we apologize for any inconvenience regarding the pool hours. Your feedback regarding this is duly noted, and we will review our operational hours to ensure a better experience for our guests.It's wonderful to hear that you enjoyed our rooftop bar, cocktails, and food offerings. Our team works hard to create memorable experiences, and your kind words will be shared with them.We're thrilled that you found our staff friendly and accommodating and that you enjoyed the breakfast included with your stay.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for another lovely stay in the future.Warm regards,Jany VegaGuest Experience Manager

10/10 Excellent

Mehran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences I have ever had with staying at Sofitel Mexico City. The staff were amazing , the hotel is beautiful. Highly recommended this hotel
Stayed 5 nights in Feb 2024
Response from Jany Vega on 7 Mar,2024
Bonjour Mehran, Thank you so much for your glowing review! We're thrilled to hear that you had one of your best experiences with us at Sofitel Mexico City Reforma. Our team works hard to ensure every guest feels welcomed and cared for, and we're delighted that you found them amazing. We appreciate your recommendation and look forward to welcoming you back again soon!Jany VegaGuest Experience Manager

10/10 Excellent

Fiona Eithne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a wonderful experience. The staff are incredibly friendly and helpful, amazing attention to detail. We thoroughly enjoyed the breakfast each morning and the food at the rooftop bar. The views are spectacular. The only suggestions I have are to consider changing out the toilet paper for a softer brand, and to consider putting in a hot tub in the pool/spa area.
Stayed 4 nights in Feb 2024
Response from Jany Vega on 20 Feb,2024
Bonjour Fiona Eithne, We truly appreciate the time you took to share your experience with us. I am so glad to know that your stay was memorable and that you enjoyed the service of our amazon team. Thank you so much for you comments, it helps us to improve in our areas of opportunity. Sincerely,Jany VegaGuest Experience Manager

10/10 Excellent

erycka, Rancho Santa Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at a Sofitel and visiting Mexico City. Overall a great choice. Hotel staff was inviting and kind. Very helpful with any requests. Easy check in and out. Rooms were clean. Property location is in a convenient location for sight seeing/being picked up for tours but not for much else. We had to Uber to all shopping and restaurants we wanted to try. We had dinner the first night there at Bajel and it was fine, then drinks at Citizen food is average for the cost. We were there celebrating my birthday and they left a birthday card and slice of cake out for me. Nice little touch.
Stayed 3 nights in Feb 2024
Response from Jany Vega on 17 Feb,2024
Bonjour erycka, Thank you for choosing Sofitel Mexico City Reforma for your first visit to both Sofitel and Mexico City! We're delighted to hear that you had an overall great experience with us and that our inviting and kind staff made you feel welcome throughout your stay. We're glad that you found our check-in and check-out process to be easy and that your room was clean and comfortable. While we're happy to hear that you enjoyed the birthday card and slice of cake, we appreciate your feedback regarding your dining experiences at Bajel and Citizen. Your comments are valuable to us as we continuously strive to improve our offerings. We hope you had a wonderful birthday celebration overall, and we look forward to welcoming you back in the future!Sincerely, Jany VegaGuest Experience Manager

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel in Mexico City is one of the best hotel experiences ever … so much fun, exciting and enjoyable too.
Stayed 1 night in Feb 2024
Response from Jany Vega on 18 Feb,2024
Bonjour Grant, We're thrilled you had such a wonderful time with us. Thank you for your kind words and we hope we can welcome you back very soon. Sincerely, Jany VegaGuest Experience Manager

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the Sofitel! The staff were helpful and friendly. We loved the breakfast and other amenities. The rooftop restaurant was amazing and the pool’s ambiance was unmatched!! I would love to stay here again.
Stayed 4 nights in Jan 2024
Response from Jany Vega on 31 Jan,2024
Bonjour Erin, I am so glad to read you review and knowing that your stay ay Sofitel Mexico City Reforma was memorable. We hope we can welcome you back to keep enjoying the breakfast, amenities and the views to the city. I wish you a wonderful day, Jany VegaGuest Experience Manager

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience here at the Sofitel . They made me feel very welcomed on my birthday and took great care of me . The location is great and the views are a PLUS !!! When I come back cdmx definitely will be back
Stayed 6 nights in Jan 2024
Response from Jany Vega on 30 Jan,2024
Bonjour Vanessa, Thank you for sharing your delightful experience! We're thrilled to have made your birthday special at Sofitel. Looking forward to welcoming you back to CDMX for another fantastic stay with us!Sincerely,Jany VegaGuest Experience Manager

10/10 Excellent

Carlos, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jany Vega on 25 Jan,2024
Bonjour Carlos,Muchas gracias por tomarse el tiempo de compartir su experiencia en Sofitel Mexico City Reforma. Sus comentarios motivan a nuestro equipo a seguir creando experiencias memorables.Saludos,Jany VegaGuest Experience Manager

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jany Vega on 25 Jan,2024
Bonjour Stella, Thank you for leaving a review about your experience at Sofitel Mexico City Reforma, it truly motivate our team to keep creating memorable experiences. Sincerely,Jany VegaGuest Experience Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, thanks.
Stayed 3 nights in Jan 2024
Response from Jany Vega on 26 Feb,2024
Bonjour Matthew, Thank you so much for leaving a review about your last stay at Sofitel Mexico City Reforma. We hope we can welcome you back very soon. Sincerely, Jany VegaGuest Experience Manager

10/10 Excellent

Karam

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jany Vega on 30 Jan,2024
Bonjour Karam, Thank you for taking the time to leave a review! We truly value your feedback and hope to welcome you back soon for another wonderful experience.Sincerely, Jany VegaGuest Experience Manager

10/10 Excellent

nithianandan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great gym rooftop bar and great breakfast
Stayed 3 nights in Dec 2023
Response from Jany Vega on 8 Jan,2024
Bonjour nithianandan, Thank you for taking the time to leave a review. I am so glad to know that you enjoyed the breakfast, the gym, and specially the service of out team. I hope we can welcome you back very soon. Sincerely, Jany VegaGuest Experience

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dont stay here
I recently had the unfortunate experience of staying at the Sofitel in Reforma, Mexico City, and I must say it was nothing short of awful. From check-in to dining and spa services, our stay was marred by a series of disappointments and inconveniences. Our troubles began at check-in when we were assigned the wrong room. Given that the hotel was fully booked during a holiday period, we had no choice but to accept this mistake. The initial hiccup was a sign of things to come. One of the highlights of our stay was supposed to be the New Year's Eve dinner and festivities. We made reservations in advance and carefully selected our menu choices. I made it explicitly clear that I had a seafood allergy and needed the beef plate. However, on the night of the event, our orders were mixed up. My husband and I ended up eating at different times, and to make matters worse, I was initially served the seafood plate. Though they eventually corrected the mistake, it took an exorbitant amount of time, leaving us frustrated and hungry. We also booked a reservation at the hotel's spa, which turned out to be a major disappointment. First and foremost, it's a stretch to even call it a "spa." We were promised a 60-minute massage and 30 minutes of access to a private relaxation center before our treatment. I arrived 45 minutes early to ensure punctuality, hoping to enjoy the relaxation center with my husband for the allotted time. However, this relaxation center was far from what we expected.
Stayed 5 nights in Dec 2023

2/10 Terrible

Chad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

Jacobo

Stayed 1 night in Dec 2023
Response from Jany Vega on 1 Feb,2024
Bonjour Jacobo, Lamentamos leer que su estancia no fue lo que esperaba. Nos encantaría poder escuchar más detalles para poder mejorar y trabajar en nuestras áreas de oportunidad. Saludos, Jany VegaGuest Experience

10/10 Excellent

Allen

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Jany Vega on 1 Feb,2024
Bonjour Allen, Thank you so much for taking the time to share your thoughts with us! Your feedback is incredibly valuable, and we appreciate your insights. We're thrilled to hear about your experience and are grateful for your support.Warm regards,Jany VegaGuest Experience Manager

10/10 Excellent

Deisy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jany Vega on 7 Mar,2024
Bonjour Deisy, Thank you for rating your last stay at Sofitel Mexico City Reforma. We hope we can welcome you back very soon,Jany VegaGuest Experience Manager

10/10 Excellent

Santos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Dec 2023
Response from Daniela Mancilla on 27 Dec,2023
Bonjour Santos,We very much appreciate your comments regarding your stay at Sofitel Mexico City Reforma!It is always a pleasure to receive positive feedback, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back soon!Best regards,Daniela MancillaQuality Coordinator

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service. Exceptional staff.
Stayed 5 nights in Dec 2023
Response from Daniela Mancilla on 20 Dec,2023
Bonjour Jan,It is a delight to read such a kind review! Thank you sincerely for your comments, I am glad to know you enjoyed your stay with us and that throughout your stay you experienced our characteristic joie de vivre.We hope to welcome you back soon so you can create more great memories!Best regards,Daniela MancillaQuality Coordinator

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent service on behalf of all staff and excellent location.
Stayed 3 nights in Dec 2023
Response from Daniela Mancilla on 14 Dec,2023
Bonjour Courtney,It is a delight to read such a kind review! I am glad to know you enjoyed your stay with us and that our ambassadors' service was outstanding.We hope to welcome you back soon so you can create more great memories!Best regards,Daniela MancillaQuality Coordinator

10/10 Excellent

Haibing, Fremont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in the center of the city, close to everywhere. Great hotel and great room.
Stayed 2 nights in Dec 2023
Response from Daniela Mancilla on 11 Dec,2023
Bonjour Haibing,We very much appreciate your comments regarding your stay at Sofitel Mexico City Reforma!It is always a pleasure to receive positive feedback, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back soon!Best regards,Daniela MancillaQuality Coordinator

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 2 nights in Dec 2023
Response from Daniela Mancilla on 6 Dec,2023
Bonjour Erika,It is a delight to read such a kind review! Thank you sincerely for your comments, I am glad to know you enjoyed your stay with us and that throughout your stay you experienced our characteristic joie de vivre.We hope to welcome you back soon so you can create more great memories!Best regards,Daniela MancillaQuality Coordinator

10/10 Excellent

Nalleli

Stayed 4 nights in Nov 2023
Response from Daniela Mancilla on 27 Dec,2023
Bonjour Nalleli,¡Es un placer saber que su visita a Sofitel Mexico City Reforma fue memorable! Gracias por su amable reseña, la cual sin duda servirá de estímulo a nuestro equipo.Saludos cordiales,Daniela MancillaQuality Coordinator

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
It was a great experience. This hotel it’s beautiful, perfect location, clean, and everyone there was very friendly and nice.
Stayed 4 nights in Nov 2023
Response from Daniela Mancilla on 6 Dec,2023
Bonjour Gabriela,We very much appreciate your comments regarding your stay at Sofitel Mexico City Reforma!It is always a pleasure to receive positive feedback, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back soon!Best regards,Daniela MancillaQuality Coordinator

2/10 Terrible

paula, Las Vegas

Travelled with group
Liked: Amenities
We ended up getting over charge at the property and had to pay for the hotel all over again
Stayed 1 night in Nov 2023

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly unique hotel with incredible views, fabulous service, style and food!
Stayed 4 nights in Nov 2023
Response from Daniela Mancilla on 27 Nov,2023
Bonjour Maya,It is a delight to read such a kind review! Thank you sincerely for your comments, I am glad to know you enjoyed your stay with us and that throughout your stay you experienced our characteristic joie de vivre.We hope to welcome you back soon so you can create more great memories!Best regards,Daniela MancillaQuality Coordinator

10/10 Excellent

Tangela

Stayed 4 nights in Nov 2023
Response from Daniela Mancilla on 14 Dec,2023
Bonjour Tangela,¡Es un placer saber que su visita a Sofitel Mexico City Reforma fue memorable! Gracias por su amable reseña, la cual sin duda servirá de estímulo a nuestro equipo.Saludos cordiales,Daniela MancillaQuality Coordinator

10/10 Excellent

Thomas Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Daniela Mancilla on 24 Nov,2023
Bonjour Thomas Paul,We very much appreciate your review regarding your stay at Sofitel Mexico City Reforma!It is always a pleasure to receive positive feedback, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back soon!Best regards,Daniela MancillaQuality Coordinator