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The Alest Hotel

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Luxury
VIP Access
4.5 star property
9.8

Exceptional

Luxury hotel near Auditorio Nacional

Avenida Presidente Masaryk and Paseo de la Reforma are located near The Alest Hotel, which provides free continental breakfast, a free daily manager's reception and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, 45 Bar & Restaurante, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a business centre.

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is S$814
includes taxes & fees
29 May - 30 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is The Alest Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of USD 70 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Alest Hotel?

As of 23 May, 2026, prices found for a 1-night stay for 2 adults at The Alest Hotel on 29 May, 2026 start from S$814, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Alest Hotel?

Valet parking is free at this property.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Alest Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Alest Hotel located?

Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and Antara Polanco are also within 1 mile (2 km). Polanco Station is 8 minutes by foot and Auditorio Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 303 out of 334 reviews
Rating 8 - Good. 21 out of 334 reviews
Rating 6 - Okay. 9 out of 334 reviews
Rating 4 - Poor. 0 out of 334 reviews
Rating 2 - Terrible. 1 out of 334 reviews

Reviews

Verified

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco, close to shops, cafes and restaurants
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood with tons of shops and restaurants. Hotel was quiet. Our room was spacious and beautifully appointed. Even the trash can was made of marble! Will definitely stay again and highly recommend this charming boutique hotel.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Mrugesh

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful! Amenities were amazing! The only thing I didn’t like is that there was no daylight as the room was on the inside with windows facing another room.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

CRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing, very clean hotel. Limited in certain services but the service iverall has gotten better, i have been staying at The Alest since 2021/2022.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Katherine Sunghee

Great staff and service
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel, very good at details with friendly staff and excellent location
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Boutique Hotel, clean, quiet and safe
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Nir

Liked: Cleanliness, staff & service, amenities
Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very splendid , quaint, charming a vey hospitable staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lizandra

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel service we have received in our life. Great location and attention to details.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Karelin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

miguel

Great boutique hotel , staff was great, great location, great rooms and very clean
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Elane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location A
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location in Polanco area.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very clean and beautiful.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great design. Maribel and all staff wonderful
Stayed 1 night in Jun 2025