Property amenity

Reviews of TownePlace Suites by Marriott Midland South/I-20

3 out of 5
TownePlace Suites by Marriott Midland South/I-20
912 Crump Street, Midland, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 115 reviews
Rating 8 - Good. 22 out of 115 reviews
Rating 6 - Okay. 7 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Roanoke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness, property conditions & facilities
The bar is closed on the weekend. Location was not good. Only food options were fast food joints.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Mar 2025

10/10 Excellent

Clarissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place , super nice and clean amazing breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 3 nights in Dec 2024

8/10 Good

Daniel

Business traveller
Liked: Property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room for the price

Rooms are spacious and well maintained. Looks like either a pretty new hotel, or a recent remodel. Do wish they would get rid of carpet everywhere and go to tile or LVP (luxury vinyl plank) everywhere. Carpets are just dirty and hard to clean.
Stayed 1 night in Nov 2024

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was pretty average. Our first room had an odor, but they moved us with no issue. Overall acceptable hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Alessandra

Stayed 1 night in Oct 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a one night - pass through
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with how quiet this place is even though the parking lot was full. It’s extremely clean and the staff was polite and friendly. Will definitely stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

JACOB

Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The staff was friendly and attentive to our needs. The hotel and our room were extremely clean. We were here for four nights.The price was more than reasonable. We will definitely be staying here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, which made for a great stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Robert

Stayed 2 nights in Jul 2024

8/10 Good

Mason

Stayed 2 nights in Jun 2024

4/10 Poor

Monica

Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable but Flawed

Check in was OK, staff on reception within a minute of arrival. Old soap with a hair on it left in shower - yuk! Carpet may not have been vacuumed after previous guest. The corridor carpeting from reception to our room looked like it hadn't been vacuumed in a long time. Bed large and comfortable, great pillows. While I generally don't watch TV, my other half wanted to but the remote barely worked. After calling reception, I went and got a fully functioning replacement, which made her happy. We arrived with dogs and our room was conveniently located at one end of the hotel, right beside the small dog exercise area. It included poop bags and a trash bin, so top marks here. It must be quite an old building as there was an area of peeling paint in the bathroom. Also, it took a few minutes for the shower to supply hot water, very unusual in a Marriott facility. Breakfast was plentiful and self-serve buffet style. Cheese omelets and sausage patties were both OK and the coffee was hot and strong. There were plenty of other choices including fresh oatmeal, yogurt, waffles, etc. Overall, I'm surprised and disappointed in this hotel stay. While the room was comfortable and staff friendly and breakfast plentiful, this seems to be a facility that ignores the official Marriott ethos of the GM using 'Management By Walking About'. If the GM was truly performing to the Marriott way of doing business, this would have been a 5 star review.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Great stay. Very comfortable and clean. Breakfast was great.
Stayed 1 night in May 2024

4/10 Poor

Cherelle

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Staff when checking in wasn’t very friendly. The room we had had previous people’s closed behind the door. Just not a good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Rory

Stayed 2 nights in Mar 2024

8/10 Good

Darrell, Abilene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were good. If there was just a pool and hottub, I'd give 5 stars.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Great place. Clean with comfortable beds and pillows.
Stayed 1 night in Jan 2024

10/10 Excellent

Briana

Stayed 1 night in Nov 2023

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities
Quick on and off freeway and very pleasant staff. Clean !!
Stayed 1 night in Nov 2023

10/10 Excellent

Doug

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Ruben

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and friendly service! Excellent stay!!
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Camtu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

JEFF

Stayed 3 nights in Mar 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room is just really, really pretty. I only spent the night, but if I was going to stay for an extended period of time, i would pick this place.
Stayed 1 night in Jul 2023

10/10 Excellent

Eustacio Hernandez

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephen V., Brighton

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hotel.

Our stays at Marriitt TownePlace, 912 Crump St., Midland, TX have from our first stay been very, very pleasant. The hotel itself is modern, clean with ample sized rooms with comfortable beds and bedding. The manager is on top of having this hotel run in top notch fashion. The staff is friendly, helpful and accomodating. The breakfast setup and dining room is well maintained and is a great way to start off ones day. I highly recommend Marriott TownePlace, Midland, TX.
Stayed 1 night in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

DEANN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Justin

Stayed 1 night in Mar 2023

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to I20 on the southwest part of Midland so it’s convenient for travelers. The good restaurants are in the opposite side of town. Very pleasant staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Morgan

Stayed 2 nights in Feb 2023

8/10 Good

Mike, Houston

Stayed 3 nights in Feb 2023

4/10 Poor

Kamilla, Houston

Stayed 2 nights in Feb 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Todd

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I rarely submit reviews, but I am a very frequent traveler. The hotel is light, clean and new and the attendant was very friendly and provided a great, quick overview of the hotel.
Stayed 1 night in Dec 2022