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"Location wise, its very accessible from all the attractions, shopping etc. Hotel is very clean and presentable. Breakfast has such a lovely spread, with great options and lovely fresh cupcakes. Only thing I can fault is that some fruits were rotten and my kids and husband had food poisoning while staying there. Obviously not sure if its related but still that would be something they need to take care of for the brand they are. The staff are very very helpful. We had an issue with blocked bathroom and they immediately changed our room."

"Everything!"

"The staff was exceptionally kind, the rooms were very clean, comfortable and well appointed. The location made enjoying the town very easy and walkable. We enjoyed our stay very much. Thank you!"

"Great location - really near restaurants and things to see in Innsbruck. Very nice staff."

"We had a true resort experience here! We loved the location, which aplowed us to explore both castles and enjoyed relaxing by the pool and utilizing the spa. The breakfast was a highlight of the stay with plentiful and delicious choices. We took advantage of the special holiday events including afternoon mulled wine and cookies, and an evening Christmas movie screening. Would highly recommend and wouldn’t hesitate to return! "

"Everything great except the New Year's Eve dinner, which was overpriced and horrible."

"Staff were good and informative. The room was ideal for an overnight stay. "

"Excellent hotel with outstanding customer service. Room was excellent! The gym was pretty good too :)"

"Clean room, friendly and helpful staff good food and drinks"