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Reviews of BnButler - Corso Sempione 12

BnButler - Corso Sempione 12
Corso Sempione 12, Milan

Reviews

8.2

Very good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place and location. Recommend! The only issues which were disappointing was we couldn’t figure out remotes for temperature control (air conditioning) and espresso machine wasn’t working, and they didn’t have the sofa bed made up which we requested, but they assumed because we were only 2 people we didn’t need it. When we asked for help with AC the woman kept trying to give us tips via text but we needed onsite help, never came. But still a great stay.
Stayed 2 nights in Sep 2023
Response from BnButler on 26 Sept,2023
Dear Brent, thanks a lot for the positive review, we really appreciate it. In regards to the AC, we know that at the end it was figured out that it was a problem of switch, not being plugged in. We hope to host you again...Nespresso machine is working!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The apartment is in a great location and the host and Arvin were wonderful. The apartments. Itself is stuffy, air conditioning works but is pretty ineffective as did the fridge. The shower screen is broken but functional. The kitchen utensils were rather old and the cooker and bench top had terrible stains - overalll very dated kitchen. I want to say again that the host and Arvin were great as was the location - apartment juat needs love and air.
Stayed 2 nights in Sep 2019
Response from Ginevra on 26 Sept,2019
We appreciate all review as we think they all are an incentive to improve our effort to make the stay of our guests as pleasant as possible. We know the apartment need some refreshments and the landlord is aware of that and has planned to make some renovation. Despite that, the apartment is well located and comfortable and very quiet considering the area. Also, the proximity to the park is a plus. Thank you for your review and welcome anytime again.

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
I loved the apartment. It is in a nice neighborhood near cool bars and Arco Della Pace.
Stayed 3 nights in Sep 2017

8/10 Good

G Man, England

Liked: Cleanliness, property conditions & facilities
Good location, clarify check in first
Stressful time checking in as no contact number was given and they asked us to ring when we arrived! After sitting in a nearby bar on our arrival for an hour, they finally e-mailed a phone number. Even then they didn't answer! Not what you want after a long journey. Finally let in by friendly member of staff.
Stayed 2 nights in Aug 2017
Response from BnButler.it on 28 Aug,2017
Dear guest, we really sorry you were upset about the check in. You have received our main mobile number via expedia.com within your reservation. Our staff was waiting for you at 6.30 pm and they had reached the apartment at 6 pm o'clock. We are sorry that he was not satisfied with his stay. We will do our best to resolve the problems you mentioned. Thanks for letting us know. We wish to host you again our in our apartments in Milan. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Práctico, céntrico y agradable lugar
Ubicado en el centro de Milán, con fácil acceso por tranvía desde la estación central y resto de atracciones turísticas, con todas las comodidades para una agradable y práctica estancia.
Stayed 2 nights in Oct 2023
Response from BnButler on 28 Oct,2023
Dear Guest, thanks a lot for your positive opinion. We appreciate it and hope to host you again!

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023
Response from francesca on 6 Oct,2023
Dear Jessica, thanks a lot for the excellent vote you gave!

6/10 Okay

Gustavo Rod

Disliked: Cleanliness, staff & service
Buena ubicacion, servicios malos.
Senial wifi mala, nunca tuvimos en los tres dias. El agua de ka canilla salio turbia todos los dias. Tv de la habitacion no funcionaba.
Stayed 2 nights in Sep 2017