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Rating 10 - Excellent. 414 out of 788 reviews" "
10 - Excellent
414
Rating 8 - Good. 232 out of 788 reviews" "
8 - Good
232
Rating 6 - Okay. 71 out of 788 reviews" "
6 - Okay
71
Rating 4 - Poor. 38 out of 788 reviews" "
4 - Poor
38
Rating 2 - Terrible. 33 out of 788 reviews" "
2 - Terrible
33
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Nicholas
Travelled with family, Business traveller
20 Apr,2024
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast/staffing was great. There was a renovation on arrival and not all accommodations were available for what I wanted to use and was charged to stay there. No warning was given prior to arrival.
Travelled with family, Travelled with family and small children, Travelled with partner
26 Mar,2024
Liked: Cleanliness, staff & service, amenities
Hotel is nice and in a nice location. Hotel and room was very clean! Pool was also nice and clean. My only complaint is the beds. We had a room with two beds, and both beds were very uncomfortable. It was so hard. The pillows were also very uncomfortable. I couldn't sleep at all. Even my kids were uncomfortable. For the room to be new, you would think they have better mattresses.
Jenisia
Stayed 1 night in Mar 2024
10/10 Excellent
Francis
Business traveller, Travelled with pets, Travelled with partner
Some exercise equipment outdated. Room by stairs and outside door too much activity on stairs and slamming doors all night resulting in poor sleep.
Suzanne
Stayed 3 nights in Jan 2024
Response from Renee on 29 Jan,2024
Good Afternoon,I apologize for your recent stay with us. We are in the middle of renovations so updating the fitness center is coming. I do understand the king rooms are at the ends of the property and right by the stairs and can be noisy. I do apologize for your poor sleep. I do hope you return to see the upgrades that are coming.
Had the misfortune of cohabiting with a mob of BMX dirt bike enthusiasts and their raucous, free-roaming children who shouted and raced down the hallways at 11 p.m. Once a decent hotel, the place has grown shabby from neglect.
Desk attendant (Philip) was particularly excellent and accommodating. Expedia did not provide that there was a $50 dog fee (we got it waived) but did state that there might be a cleaning fee (there wasn’t). Bed was very comfortable.
Hello Shawn, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!
8/10 Good
Joseph
Travelled with family, Travelled with family and small children
10 Sept,2023
Liked: Cleanliness, staff & service
The hotel was nice. Not great. The pool area could be better maintained, bathroom could be updated as well. Front desk people were superb, very nice, and couldn't be happier with them. All in all, it was a nice stay.
Joseph
Stayed 1 night in Sep 2023
Response from Hampton Inn Milford on 12 Sept,2023
Hello Joseph, we are glad we were able to provide you with a nice stay. We appreciate your feedback and will raise these concerns to management. We hope to have you again!
Property was clean and professionally operated. Great breakfast.
Owen
Stayed 3 nights in Aug 2023
Response from Hampton Inn Milford on 5 Sept,2023
Hello Owen, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We hope to have you again!
Great breakfast options. Very clean and friendly staff
Frank
Stayed 2 nights in Aug 2023
Response from Hampton Inn Milford on 22 Aug,2023
Hello Frank, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We hope to have you again!
Hello Terence, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!
2/10 Terrible
Kathryn
9 Aug,2023
They cost double
Kathryn
Stayed 2 nights in Aug 2023
Response from Hampton Inn Milford on 15 Aug,2023
Hello Kathryn, we are so sorry to hear that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered. We take your feedback seriously and will bring this claim to our management. We truly hope we can make up for this experience in the future.
10/10 Excellent
Susen
6 Aug,2023
Susen
Stayed 1 night in Aug 2023
Response from Hampton Inn Milford on 29 Aug,2023
Hello Susen, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!
10/10 Excellent
Amy
5 Aug,2023
Liked: Cleanliness, staff & service
Amy
Stayed 1 night in Aug 2023
Response from Hampton Inn Milford on 8 Aug,2023
Hello Amy, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!
Our stay was wonderful. The front desk, housekeeping and hospitality staff were very helpful and very kind. We will definitely be returning to this location.
Verified traveller
Stayed 1 night in Jul 2023
Response from Hampton Inn Milford on 1 Aug,2023
Hello, thank you for taking the time to leave us a review. We are so glad we were able to make your stay with us wonderful. We look forward to having you again!
There were a couple of loud tenets and the cleaning products used had an unpleasant smell and feeling but otherwise the beds were comfortable, no bugs, good breakfast, very nice lobby, and overall a great stay.
Daniel
Stayed 4 nights in Jul 2023
Response from Hampton Inn Milford on 19 Jul,2023
Hello Daniel, we are so glad we were able to provide you with a great stay. We appreciate your feedback, and will take this into consideration. We hope to have you again!
Hello Larry, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We hope to have you again!
2/10 Terrible
Chiah, Claymont
5 Jul,2023
Chiah
Stayed 1 night in Jul 2023
Response from Hampton Inn Milford on 25 Jul,2023
Hello Chiah, we are so sorry to hear that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered during your stay. We truly hope you will allow us to make up for this experience in the future.
The rooms and hallways need a refresh. Chipped paint everywhere and looking a little tired.
paula
Stayed 1 night in Jun 2023
Response from Hampton Inn Milford on 27 Jun,2023
Hello Paula, we appreciate your feedback and will bring this to the attention of our management. We are glad you enjoyed your stay with us. We hope to have you again!
8/10 Good
Crystal
23 Jun,2023
Crystal
Stayed 1 night in Jun 2023
Response from Hampton Inn Milford on 27 Jun,2023
Hello Crystal, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!
Nice quiet place to stay. I’m definitely coming back
Sean
Stayed 6 nights in Jun 2023
Response from Hampton Inn Milford on 13 Jun,2023
Hello Sean, thank you for taking the time to leave us a review. We are so glad we were able to provide you with a nice and quiet stay. We look forward to having you again!
Loved the cleanliness, good service and good breakfast choices. Did not like that maintenance was using the luggage cart, it was not available for guests when I checked out.
Reema
Stayed 2 nights in Jun 2023
Response from Hampton Inn Milford on 13 Jun,2023
Hello Reema, we are so glad you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!
8/10 Good
Keia
5 Jun,2023
Liked: Cleanliness, room comfort
Customer service
Well my stay was great until the toilet overflow over and when I call for assistance for more towels and help he stated he would try to find a plugger and he told me he didn’t have towels . I felt like it was not my fault so why customer service was really concerned about my issue at their hotel
Keia
Stayed 1 night in Jun 2023
Response from Hampton Inn Milford on 6 Jun,2023
Hello Keia, we are truly sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We appreciate your feedback, and will bring this claim to management. We hope we can make up for this experience in the future.