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Reviews of Mindo Real

2.5 out of 5
Mindo Real
Avenida Sixto Duran Ballen, Vía al cinto 0,5km, Mindo, Pichincha

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 42 reviews" "
Rating 8 - Good. 9 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful they helped book outings and even help us get a doctor because of daughter was sick and brought things to cabin to help us . The meals were delicious and we were in awe of the beautiful setting and how diligent care in the garden only helped this
Stayed 2 nights in Feb 2024
Response from Elizabeth on 20 Feb,2024
Thanks so much for your comment

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little piece of heaven in Mindo, Ecuador. The property is beautiful! It is easy to see and feel the love put into everything at Mindo Real. Maria greeted me, and told me about different things I could do on the property, the pools which were very inviting, a covered area with hammocks, trails, a beautiful walk to the river. The rooms are clean and lovely, big windows that when left open amplified the sounds of birds, frogs, bugs and? nothing else but nature. There was a big open patio outside my 2nd floor room where I could sit outside, relax, and enjoy the views. My first walk back from town, I realized how very special the grounds at Mindo Real are. The driveway is long with beautiful plants and flowers lining it. On that 1st walk back I saw Yellow Tanagers, hummingbirds, and even an Agouti. Breakfast was so good. Fresh fruit, eggs, something fried with cheese, bread, and marmalade that I shared with a Golden Bellied Flycatcher each morning. I can't forget the Loja coffee, hot and black. There were hummingbirds, butterflies, and other birds all around. Anything I needed help with was quickly addressed, an extra blanket, a taxi, all I had to do was ask. Maria even purchased time for my sim card when she went to town the morning after she spent an hour the night before trying, I paid her afterwards.There was a state of emergency with curfews when I was there. I never felt unsafe in Mindo or at Mindo Real Lodge, day or night. I am 66 and was traveling alone.
Response from Elizabeth on 9 Feb,2024
Thanks so much for your comment!! Was a pleasure to assist you mrs Nancy

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024
Response from Elizabeth velasco on 8 Jan,2024
Muchas gracias por su comentario !!

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A little walk to city center.place is quite and clean, Internet is good.ans Maria at the one that took care of us in all we asked was superbe.
Stayed 3 nights in Dec 2023
Response from Elizabeth on 23 Dec,2023
Thanks for your comment

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Elizabeth Velasco on 18 Dec,2023
Gracias por su comentario

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is quiet and safe, close to town.
Stayed 2 nights in Jun 2023
Response from Elizabeth on 21 Jun,2023
Gracias por su comentario :)

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were greeted as soon as we stopped the car and were given a choice of rooms, breakfast was extremely good, the coffee excellent,the weather was wet but we still found local things to do. Highly recommended for quiet and peaceful days,nonight life nearby, suited us perfect.
Stayed 2 nights in Mar 2023
Response from ELizabeth on 13 Mar,2023
Thanks so much for your comment was a pleasure to assist you

10/10 Excellent

Carlos Amilcar

Response from ELizabeth on 13 Mar,2023
Thanks , pleasure to assist you

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Large expansive campus, with each cabin secluded, private and quiet. Staff was very accommodating. Breakfast was incredible. The cabin was roomy enough for the three of us, very clean and neat.
Response from Elizabeth on 31 Dec,2022
thanks so much¡¡¡

10/10 Excellent

denise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again, beautiful and peaceful stay. Breakfast was delicious
Stayed 2 nights in Aug 2022
Response from Elizabeth on 3 Sept,2022
Thanks for your comment

10/10 Excellent

Abby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was very friendly. We loved the breakfast too!
Stayed 1 night in Aug 2022
Response from Elizabeth on 9 Aug,2022
Thanks for your comment :)!

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location by airport. Free shuttle. Clean and friendly. Nice restaurant.
Stayed 4 nights in Jul 2022
Response from Elizabeth on 4 Aug,2022
Thanks for your comment 😊

10/10 Excellent

Rino

Stayed 1 night in Sep 2021
Response from Elizabeth on 6 Oct,2021
Thanks so much for your comment

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In beautiful rainforest
Stayed 1 night in Jul 2021
Response from Elizabeth on 22 Jul,2021
Thanks so much for your feedback , was a pleasure to assist you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and rural grounds. Excellent birding opportunity for someone coming from outside of Ecuador. Many species I was not able to identify but, note worthy common, easy to spot species were:
Stayed 1 night in Jul 2021
Response from Elizabeth on 14 Jul,2021
Was a pleasure for us to assist you 😀

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Mindo
My stay here was perfect, quiet and beautiful place with friendly owners. Highly recommended!
Stayed 2 nights in May 2021
Response from Elizabeth on 13 May,2021
Thanks for coming , was a pleasure to assist you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Elizabeth on 27 Feb,2020
Was a pleasure to assist you !!! 😊

10/10 Excellent

Kari, Seattle, WA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful spot! The pool was lovely, and the property was gorgeous--many flowers and colorful birds. The room was clean and well-maintained, the breakfast was fresh and delicious, and the family who run the hotel are very welcoming. We recommend it!
Stayed 2 nights in Dec 2019
Response from Elizabeth on 3 Feb,2020
Thanks so much !! Was a pleasure for us to assist you. 😊

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic family owned hotel - loved it here!
Looking for a place in Mindo - stay here! I don’t think we’ve ever come across a more helpful hotel owner and staff. We had to move our booking a couple of times because of illness and that was all AOK. The owner was constantly making sure we had everything we wanted , clean towels for the pool or room, plenty of drink8ng water. Really generous and tasty breakfasts. The hotel is a 10 minute walk out of town and has amazing gardens and a lovely pool. Everywhere is really clean, all the public areas etc. The room was a good basic standard and had a nice hot shower. Bed was comfortable. When we left the owner phoned an English speaking friend at our next destination to get advice on where was good to stay. We really loved our 3 night stay here
Stayed 3 nights in Sep 2019
Response from Elizabeth on 12 Sept,2019
thanks so much for coming ¡¡¡ was a pleasure .

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lots of plants and animals to view in their environment. While beautiful, it does seem the area is overgrown and could use a 'trim' of vegetation - at least in/around the walkways and public traffic areas. The staff were very kind and helpful - good, 'hefty' (and tasty!) breakfast to keep going all day. Very nice family-run place - with a bit more landscaping maintenance and some touch-ups in the rooms, it would be a nice mid-level corporate retreat (they have a great meeting space that was not utilized during our stay).
Stayed 2 nights in Aug 2019
Response from Elizabeth on 17 Aug,2019
thanks so much ¡¡¡¡ was a pleasure.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Mindo retreat
LOVED this place!!! It was a really easy walk from town and felt like you were stepping into another world. It is beautiful. We stayed in a cabin, which was quaint, comfortable, and clean. Slept to the sound of the river. The property is gorgeous and we had an amazing breakfast that included eggs, toast, fruit, cheese empanada, fresh juice and coffee. I wanted to stay! Pool was cool and clean .
Stayed 1 night in Jul 2019
Response from Elizabeth on 7 Aug,2019
thanks so much was a pleasure for us to assist you ¡¡¡

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Elizabeth on 2 Apr,2019
thanks for your comment ¡¡¡¡ was a pleasure to assist you

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful with all the flowers, hummingbirds and river going through the back area. The pool was a welcome treat.
Stayed 1 night in Mar 2019
Response from Elizabeth on 6 Mar,2019
Thanks so much was a pleasure to assist you !!! Come back soon

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eden less than 1/2 mile from town center
Mindo Real was paradise. The accomodations are modern, clean, comfortable and set in a network of carefully tended gardens, filled with bromeliads, dahlias, banana trees, other cloud forest flora. When our hired bird guide dropped us off back at MR after a morning of birding elsewhere, she recited a long list of birds to see THERE, too. The pool is large, sparkling and surrounded by lounge furniture, showers, changing rooms, covered bbq area. The breakfasts were delicious and bountiful.
Stayed 3 nights in Feb 2019
Response from MINDO REAL on 17 Feb,2019
Thanks so much for your comment we will work more , come back soon¡¡¡

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and great service. Room #3 got a wake up call most mornings from a toucan tapping on window, awesome ! Definately recommend and staff gets 5 stars !
Stayed 4 nights in Mar 2024
Response from Elizabeth on 19 Mar,2024
Thanks so much for your comment

10/10 Excellent

Pierre-Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and close to Mindo center
Located 10 mn walk from the center,the area is super quiet,we had a confortable bungalow surrounded by the forest and plenty of birds and butterflies in the morning. Staff is extremely helpful giving any indications you need for the places to visit.Breakfast : fruits,eggs,bread,water fountain.a big pool.Everything we needed for our stay in Mindo.
Stayed 3 nights in Dec 2023
Response from Elizabeth on 16 Dec,2023
Thanks so much for your comment

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Elizabeth on 11 Dec,2023
Gracias por su comentario :)

10/10 Excellent

Edison

Stayed 1 night in Sep 2023
Response from Elizabeth on 27 Sept,2023
Muchas gracias por su comentario

10/10 Excellent

Jean-Christophe

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Elizabeth Velasco on 7 Jun,2023
Gracias por su aporte ! Seguimos mejorando

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio y muy buena atención
Stayed 1 night in Aug 2022
Response from ELizabeth on 25 Aug,2022
Estamos a las órdenes!

10/10 Excellent

MARIO, Guayaquil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked Mindo Real, the cabins we had were nice and clean, the communication was excellent, they sent me messages before and during my stay to make sure I was ok. The place was surrounded by beautiful flowers, the pool was amazing! Breakfast delicious! I couldn’t have asked for more. Plus, the price is very better than other places around. Thank you!
Stayed 1 night in Mar 2022
Response from Elizabeth Velasco on 13 Mar,2022
Was a pleasure for us to assist you!!

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Elizabeth on 7 Jan,2022
Estamos a las órdenes

8/10 Good

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Buen servicio
Stayed 1 night in Nov 2021
Response from Elizabeth Velasco on 1 Dec,2021
Gracias por su comentario .

8/10 Good

Cristina

Stayed 1 night in Nov 2021
Response from Elizabeth on 11 Jan,2022
😀

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2020
Response from Elizabeth on 19 Mar,2020
Thanks for the score, was a pleasure to assist you

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención. Lugar paradisíaco.
Stayed 1 night in Jan 2020
Response from Elizabeth on 8 Jan,2020
muchas gracias ¡¡¡¡ fue un gusto atenderle.

10/10 Excellent

DiegoL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar recomendado , instalaciones muy limpias y en perfecto estado , el servicio muy atento , el desayuno excelente
Stayed 1 night in Nov 2019
Response from Elizabeth on 3 Dec,2019
gracias , estamos a las ordenes

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabane spacieuse
Stayed 1 night in Nov 2019
Response from Elizabeth on 20 Nov,2019
Thanks for your comment !!! Was a pleasure for us to assist you

10/10 Excellent

ARTURO

Liked: Cleanliness, room comfort
En familia o con amigos
Atención personalizada. Excelente desayuno. Recomendado.
Stayed 1 night in Jul 2019
Response from Elizabeth on 9 Aug,2019
estamos a las ordenes¡¡¡¡ gracias

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto el Hotel, pero me dieron una habitación mucho mas pequeña a la de la foto, y en la descripción no indicaron que la piscina era fría.
Stayed 1 night in Jan 2019
Response from MINDO REAL on 21 Feb,2019
hola, que tal ¡¡ trabajaremos más para mejorar las condiciones de nuestro establecimiento. Gracias por el comentario.