This hotel had great customer service. Cold water bottles were available in the lobby, which was great. Valet service was always quick and convenient. You can walk to hundreds of places from this hotel and it is a beautiful area! The hotel rooms are nice and clean and have all the amenities you could need. Nice fire pit in the front you can sit around and chat, and a great coffee shop with delicious hot cocoa, iced coffee and hot tea! We really enjoyed our visit here.