Lobby lounge

Reviews of Lora

3.5 out of 5
Lora
402 South Main Street, Stillwater, MN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 437 out of 588 reviews" "
Rating 8 - Good. 105 out of 588 reviews" "
Rating 6 - Okay. 27 out of 588 reviews" "
Rating 4 - Poor. 12 out of 588 reviews" "
Rating 2 - Terrible. 7 out of 588 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfy, quiet rooms with a great view of the river.
Stayed 1 night in May 2024
Response from Front Desk on 4 May,2024
Glad to hear you had a nice stay hope to see you back soon with us.

10/10 Excellent

Kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! Modern and thoughtful furnishings. Helpful staff and super location. It was actually a little bit too loud for sleeping if you’re in a room facing the main drag, even with earplugs. Bed very comfortable with high quality sheets. Great breakfast downstairs and good coffee.
Stayed 1 night in Mar 2024
Response from Adam on 3 May,2024
Thank you for the great review. We're happy you had a great time staying with us. We look forward to having you stay with us again in the future.

10/10 Excellent

Mark, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute hotel with a boutique feel. The cut brick and aesthetics are beautiful. The room is decent sized and the bathroom shower was nice and big. The staff were kind and sincere. Valet parking was well managed. The adjoining coffee shop serves superb coffee and the restaurant had great food.
Stayed 2 nights in Apr 2024
Response from DG on 18 Apr,2024
Thank you Mark for the positive review and great feedback. I will surely share this with our staff and we hope to see you back in the future!

10/10 Excellent

Timothy

Travelled with family, Travelled with pets
Very kind and attentive staff. We had a great experience, just need to try the hot tub next time!
Stayed 1 night in Apr 2024
Response from Front Desk Staff on 18 Apr,2024
Timothy, we are happy to hear that you had a great stay with us. We do not, however, have a hot tub here. Unless you know something that we don't ;)

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Front Desk on 31 Mar,2024
Thank you for the nice review hope to have you back soon.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Lots is a top notch place to stay. All the amenities one would need with quick access to shopping and dining. Looking forward to a return visit soon.
Stayed 2 nights in Mar 2024
Response from Front Desk on 26 Mar,2024
Thank you for the nice review glad you enjoyed your stay looking forward to seeing you again.

10/10 Excellent

Mario, Moravia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice lobby and rooms. Definitely a nice place to stay and there are so many places around the area...
Stayed 1 night in Mar 2024
Response from Front Desk on 18 Mar,2024
Happy that you liked your stay with us and happy to have you back soon.

8/10 Good

Verified traveller

Travelled with family
Strong cologne scent in lobby and cleaners are overpoweringly fragranced, many don’t mind that, but an increasing percentage have adverse reactions to that, so fyi
Stayed 2 nights in Feb 2024
Response from Front Desk on 28 Feb,2024
Thank you for providing us with this valuable feedback. We apologize to hear that our lobby space had an overpowering fragrance. We will share this feedback with the rest of our team. We hope to see you again in the near future. :)

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so cool...great ambience and decor. Connected to a fabulous restaurant and coffee shop and right on the main drag so you can walk to everything. The staff was very friendly with great service and rooms were clean and nicely decorated/stocked. Highly recommend!
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Feb,2024
Hi Kelly! Thank you for taking the time to share your experience at Lora hotel. We are thrilled that you enjoyed your stay with us, and look forward to welcoming you back :)

8/10 Good

Verified traveller

Liked: Staff & service
Normal daily cleaning of room was not given unless requested could have kept up with little details like coffee in the room
Stayed 2 nights in Feb 2024
Response from Front Desk on 16 Feb,2024
We appreciate your feedback. We apologize that you were dissatisfied with the lack of housekeeping service. Here at the Lora, we try to keep everyone's stay as uninterrupted as possible. That is why we do not have housekeeping knock during your stay. We respond to all room requests for cleaning service and the refreshing of amenities. We hope to welcome you back to the Lora in the future.

10/10 Excellent

Jaime, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Superb, quaint boutique hotel. Extra points for being pet friendly. We will be back!
Stayed 1 night in Feb 2024
Response from Front Desk on 10 Feb,2024
We are happy you had a wonderful stay and glad you liked your stay. we welcome you back soon.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Just love this hotel in general. The bedding is so comfy!
Stayed 1 night in Feb 2024
Response from Front Desk on 5 Feb,2024
Thank you for coming to stay with us were happy you enjoyed your stay with us. We get a lot of people saying they like our comfy bed.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying in Stillwater for six years now. Only recently did I find out about this gem. And I do mean “Gem” I loved my stay. So much so I stayed an additional two nights and then came back for another night. I love the beds I love the quiet. I love the staff.! You will too
Stayed 1 night in Jan 2024
Response from Front Desk on 31 Jan,2024
Thank you for the sweet review! We are happy that you enjoyed your stay with us and look forward to having you stay with us again.

8/10 Good

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a treat to stay at Lora for our anniversary. There is really no parking available off street unless one utilizes the valet service, which we did. The room was comfortable & nicely decorated. We definitely enjoyed our stay!
Stayed 2 nights in Dec 2023
Response from Front Desk on 31 Jan,2024
Thank you for staying with us Sadie. We are thrilled you enjoyed your stay with us and look forward to welcoming you back.

8/10 Good

Catherine

Stayed 1 night in Jan 2024
Response from Front Desk on 31 Jan,2024
Thank you for the positive review. We look forward to welcoming you back.

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024
Response from Front Desk on 7 Feb,2024
Hello Melissa, thank you for the 5/5! We appreciate this great rating and hope to welcome you back at the Lora very soon.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Madi on 31 Dec,2023
I'm so glad you had a great stay at the Lora hotel, we can't wait to have you back!

8/10 Good

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel
It’s was a nice hotel and the bed was comfortable. The parking isn’t great and valet is very pricey.
Stayed 1 night in Dec 2023
Response from Lora on 27 Dec,2023
Thank you Lorie for the positive review. We apologize for the less-than-ideal parking options. I will be sure to pass along this feedback. We hope to welcome you back again. Best, Guest Services at Lora.

10/10 Excellent

Neil, Independence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything.
Stayed 1 night in Dec 2023
Response from Lora Staff on 27 Dec,2023
Thank you Neil for the positive review! We hope to see you again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to many stores and restaurants.
Stayed 1 night in Dec 2023
Response from -Lora Team on 23 Dec,2023
Thank you for staying with us Ryan. We are thrilled to know you enjoyed your stay with us and look forward welcoming you back.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Services on 20 Dec,2023
Brian, thank you for the 10 out of 10! We will share this positive rating with the staff. We hope to welcome you back to the Lora in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 20 Dec,2023
Thank you very much for the rating! We hope to welcome you back to the Lora soon!

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Staff
Stayed 1 night in Dec 2023
Response from Daisy on 20 Dec,2023
Thank you Dominic for the positive rating and review. I will be sure to share this with our staff!

10/10 Excellent

Cathy

Stayed 1 night in Dec 2023
Response from Daisy on 9 Dec,2023
Good afternoon Cathy, We would like to thank you for the positive rating. We hope to welcome you back to the Lora in the future!

6/10 Okay

Kat

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Daisy on 7 Dec,2023
Hello Kat, thank you for taking the time to provide a rating. We always look for ways to improve our guests' experiences during their stay with us. Please contact us to let us know what we can improve on. We hope you will give us another chance to change your rating.

8/10 Good

Lenora, Pittsburgh

Stayed 1 night in Dec 2023
Response from -Lora Team on 23 Dec,2023
Thank you for staying with us Lenora. We are thrilled to know you enjoyed your stay with us and appreciate the positive feedback!

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the unique architecture! Loved the stone (pebble?) flooring in the shower ! Felt sooo good on my feet!
Stayed 1 night in Nov 2023
Response from Daisy on 7 Dec,2023
Hi Cheryl, thank you for the 5 out of 5 rating and the positive feedback. Our showers are a favorite among guests :) We hope to see you again in the future!

10/10 Excellent

Michael P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with lots of character but nicely updated and very comfortable and clean. Staff was very friendly and helpful even calling us when our room was ready ahead of time. Definitely would stay again.
Stayed 1 night in Nov 2023
Response from Daisy on 7 Dec,2023
Hello Michael, thank you for the positive feedback and review. We look forward to welcoming you back in the future!

10/10 Excellent

Jenny

Stayed 1 night in Oct 2023
Response from Daisy on 2 Nov,2023
Thank you for choosing the Lora for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Lora Hotel in the near future.

4/10 Poor

Ryan

Stayed 1 night in Oct 2023
Response from Daisy on 2 Nov,2023
Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at the Lora is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 Excellent

Brenda

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel had great customer service. Cold water bottles were available in the lobby, which was great. Valet service was always quick and convenient. You can walk to hundreds of places from this hotel and it is a beautiful area! The hotel rooms are nice and clean and have all the amenities you could need. Nice fire pit in the front you can sit around and chat, and a great coffee shop with delicious hot cocoa, iced coffee and hot tea! We really enjoyed our visit here.
Stayed 3 nights in Oct 2023
Response from Daisy on 27 Oct,2023
Thank you Brenda for the wonderful feedback. We are thrilled to know that you enjoyed your stay with us and we hope to welcome you back in the future.

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Lora Team on 18 Oct,2023
Thank you for your five-star review, Angie. We are glad to hear you were satisfied with your experience. We hope to welcome you back to the Lora Hotel soon.

8/10 Good

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Daisy on 2 Nov,2023
Thank you for leaving a review. We’re so glad you were able to visit us at the Lora. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

6/10 Okay

Verified traveller

Disliked: Staff & service
Not recommended
This was the last time I will stay here. This hotel has ZERO idea what hospitality means. I thought maybe they were ‘off’ the first time I stayed. Nope. Just who they are, as my experience was the same the second stay. For $500 a night and a show box sized room in MN with no view, it is clear they are just taking advantage of the Stillwater tourism scene. I felt both times that I was putting them out by staying here. Bummer.
Stayed 1 night in Oct 2023
Response from The Lora Team on 18 Oct,2023
We’re so sorry to hear about your unfortunate experience with our staff and disappointment with the size of the room. We have shared your feedback with our team in order to improve in these areas. We care deeply about our guests and want to provide the most comfortable experience possible.

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lora front desk on 15 Oct,2023
Thank you James for the positive review. We hope to see you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
The room was excellent. Loved the style and it was like new feeling. I will say the price point is a little high for what it was but I guess you are paying for location.
Stayed 1 night in Oct 2023
Response from The Lora Team on 10 Oct,2023
Thank you for taking a moment to share your experience at Lora. We are thrilled to hear you enjoyed your stay Michael! We hope you'll visit us again soon.

6/10 Okay

Nancy

Travelled with partner
The room around the bed area was way too small for accessibility, the toilet leaked water. The pillows were hard. The phone in the room didn’t work. Poor lighting and not enough outlets.
Stayed 1 night in Oct 2023
Response from The Lora Team on 10 Oct,2023
Thank you for your valuable feedback. We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope that you will give us another chance soon, so we can share a more positive experience.

10/10 Excellent

Chasity

Stayed 1 night in Oct 2023
Response from The Lora Team on 29 Oct,2023
Thank you for your five-star review Chasity. We are delighted to hear you enjoyed your stay here at the Lora Hotel. We hope to welcome you back soon!

10/10 Excellent

Ute, Colognes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a excellent stay!
Stayed 1 night in Oct 2023
Response from The Lora Team on 6 Oct,2023
Thank you for your review Ute! We are happy to hear you had a wonderful stay with us. We hope to welcome you back soon.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Lora Team on 3 Oct,2023
Thank you Cathy for your five star review. We are delighted to hear that you had a positive experience with usat the Lora Hotel.

10/10 Excellent

anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel & the staff were excellent!!
Stayed 1 night in Sep 2023
Response from The Lora Team on 3 Oct,2023
Thank you Anna for sharing a review of your recent experience. We are thrilled to hear that we have made a good impression on you. We hope you'll visit us again soon.

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2023
Response from The Lora Team on 26 Sept,2023
Thank you for you five-star review Jeffrey. We are delighted to hear that you had a positive experience with us at the Lora Hotel.

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BFF 5 Star Stay
From the minute we pulled up to this beautiful boutique hotel we knew our stay was going to be special. Valet service, luggage taken from car to room.😄 The lobby, bar and our room was beautiful. Room and bathroom are very spacious. Comfortable beds. Everything about our stay was 5 star.
Stayed 1 night in Sep 2023
Response from The Lora Team on 26 Sept,2023
Thank you for your review Veronica! We are thrilled to know you enjoyed your stay here with us! Our team here at Lora is committed to providing high-quality service and we are glad to hear that we made a good impression on you. We hope to welcome you back soon!

6/10 Okay

Verified traveller

Disliked: Staff & service
Not worth the dollar
This team needs to work on hospitality and understand what the word means. When we walk in to lobby, no smiles, no 'hello, great to see you' and no courteous feeling comes out of this team what so ever. Esp for the absurd price you are paying for this place. When we walked in, we said 'hello' and the kid at the desk said 'what's up' in the dumpiest way. The team acted like we were more of a burden then having us feel like we were welcome. We checked in 5min before check in time + the team 'had to check' to make sure the room was ready and that we could check in, making it seem like we were not welcomed at 3:55pm. In addition, the rooms are dark and just blah for $400 a night. They are profiting off of the downtown Stillwater tourism crowd. Such a bummer. Which is why, I would assume, the Crosby Hotel down the street is continually sold out and the Lora is not.
Stayed 1 night in Sep 2023
Response from The Lora Team on 27 Sept,2023
Thank you for your valuable feedback. We apologize that your interaction with our team was less than ideal. We have shared this review with our team in hopes to improve in these areas. We hope to have the chance to welcome you back again. We encourage you to contact Daisy, our director of rooms, to dicuss your experience further.

8/10 Good

McKenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was an okay place to stay. Getting in and out of the building with luggage or bikes is a challenge as there are so many people on the patio near the doors. No electric door either or staff offering help.
Stayed 1 night in Sep 2023
Response from The Lora Hotel on 21 Sept,2023
Thank you for your feedback. We are always striving to improve our guest's experiences during their stay with us. We hope you join us again soon. I will notify our front desk team about improving guest interactions.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, hotel was super clean, extremely well located in the perfect part of town. Walking distance to everywhere! Coffee shop next door was absolutely amazing!
Stayed 1 night in Aug 2023
Response from The Lora Hotel on 21 Sept,2023
Thank you for staying with us Andrew. We are thrilled to know you have enjoyed your stay with us. We look forward to welcoming you back!

10/10 Excellent

Stuart

Stayed 2 nights in Aug 2023
Response from The Lora Hotel on 21 Sept,2023
Thank you for staying with us Stuart! We are thrilled to know you have enjoyed your stay with us. We look forward to welcoming you back.

10/10 Excellent

DeeDee

Stayed 1 night in Aug 2023
Response from The Lora Hotel on 21 Sept,2023
Thank you for staying with us DeeDee. We hope to welcome you back on your next trip to Stillwater.

10/10 Excellent

Banner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfy
Stayed 1 night in Aug 2023
Response from The Lora Hotel on 21 Sept,2023
Thank you for staying with us Banner! It was a pleasure hosting you. We look forward to welcoming you back on your next trip to Stillwater.

10/10 Excellent

Abigail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury touches were lovely.
Stayed 1 night in Aug 2023
Response from The Lora Team on 21 Sept,2023
Thank you for staying with us Abigail. We are thrilled to know you enjoyed your stay with us and look forward to welcoming you back.