This team needs to work on hospitality and understand what the word means. When we walk in to lobby, no smiles, no 'hello, great to see you' and no courteous feeling comes out of this team what so ever. Esp for the absurd price you are paying for this place. When we walked in, we said 'hello' and the kid at the desk said 'what's up' in the dumpiest way. The team acted like we were more of a burden then having us feel like we were welcome. We checked in 5min before check in time + the team 'had to check' to make sure the room was ready and that we could check in, making it seem like we were not welcomed at 3:55pm. In addition, the rooms are dark and just blah for $400 a night. They are profiting off of the downtown Stillwater tourism crowd. Such a bummer. Which is why, I would assume, the Crosby Hotel down the street is continually sold out and the Lora is not.