6/10 Okay
Lucja
Travelled with family, Travelled with family and small children
3 Apr,2024
Disliked: Property conditions & facilities
It is definitely not a 4 star complex. Location is very good, close to Puerto Rico centre and beach. Very good restaurants across the road. The cleaning lady very nice.
Unfortunately cocroaches in the apartment. We stayed in multiple different places in Gran Canaria and never came across that many of them if at all. Swimming pool was not heated for a couple of days. Water was freezing and kids got sick. It seemed to be warmer towards the end of out stay but it looks like it's an ongoing issue and is not permanently fixed as they claimed. The female lifeguard was very unpleasant and looked like she didn't want to be there at all. Constantly giving out to people for any reason she could think of.....it was totally over the top as the pool was quiet and it felt like even swimming in it was a crime. The male lifeguard was a bit more pleasant. Pool bar quite good. Nice drinks, nice staff and happy 2 hours - great value. Overall very average standard. Would not be rushing back
Lucja
Stayed 10 nights in Mar 2024