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Reviews of Holiday Inn Express Moline - Quad Cities Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Moline - Quad Cities Area, an IHG Hotel
2100 69th Avenue, Moline, IL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 445 out of 558 reviews" "
Rating 8 - Good. 82 out of 558 reviews" "
Rating 6 - Okay. 17 out of 558 reviews" "
Rating 4 - Poor. 7 out of 558 reviews" "
Rating 2 - Terrible. 7 out of 558 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay. Very clean, quiet, nice breakfast. Staff was very helpful.
Stayed 1 night in May 2024
Response from Nicole on 18 May,2024
Thank you for telling us about your experience with us!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in May 2024
Response from Nicole on 18 May,2024
Thank you for choosing to stay with us.

10/10 Excellent

Gena Swanagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, great location.
Stayed 1 night in May 2024
Response from Nicole on 18 May,2024
Thank you for choosing to stay with us, also thank you for telling us about your stay.

10/10 Excellent

Katlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be staying here again! Bob(the older gentleman that worked overnight) checked us in and, after a long day of driving, his friendly attitude and kindness really made the experience pleasant. Breakfast was actually pretty good, the cheesy eggs were delicious! Our kids loved the pool and our room was clean and the beds were comfortable. All of the staff we interacted with were nice, helpful, and extremely professional but Bob was definitely our favorite!
Stayed 2 nights in May 2024
Response from Nicole on 9 May,2024
Thank you for telling us about your stay. We will pass on your feedback to Bob as well.

8/10 Good

Corinne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 1st time in Moline. All accommodations were very nice. Staff was very friendly.
Stayed 1 night in May 2024
Response from Nicole on 9 May,2024
Thank you for staying with us and telling us about your stay. We hope you come back and see us again soon.

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nicole on 3 May,2024
Thank you for choosing to stay with us. We hope you may come back and stay again soon!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for my mother that was from out of town n flying out at 5 in morning from Moline Airport.
Stayed 1 night in Apr 2024
Response from Nicole on 16 Apr,2024
Thank you for choosing our hotel for your stay!

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, great breakfast, friendly staff, close to stadium
Stayed 2 nights in Apr 2024
Response from Nicole on 15 Apr,2024
Thank you for choosing to stay with us, and for telling us about your experience!

10/10 Excellent

Steven

Stayed 1 night in Apr 2024
Response from Nicole on 27 Apr,2024
Thank you for staying with us. We hope you enjoyed your stay!

10/10 Excellent

Lourdes Noemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service in front desk and the place very clean.
Stayed 2 nights in Mar 2024
Response from Nicole on 10 Apr,2024
Thank you for choosing to stay with us, and for letting us know about your stay!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and place was very clean.
Stayed 1 night in Mar 2024
Response from Nicole on 31 Mar,2024
Thank you for choosing to stay with us, and for telling us about your most recent stay! We look forward to seeing you again in the future.

10/10 Excellent

adam

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Nicole on 20 Mar,2024
Thank you for taking the time to rate your stay with us. We hope you come back and see us again soon!

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great here. Clean quiet and great breakfast.
Stayed 4 nights in Feb 2024
Response from Nicole on 28 Feb,2024
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very satisfied with our stay. Friendly breakfast buffet guy and he kept it clean.
Stayed 1 night in Feb 2024
Response from Nicole on 19 Feb,2024
Thank you for taking the time to tell us about your stay, and we will pass on your kind words to Nate!

8/10 Good

Daniel, Davenport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on 19 Feb,2024
Thank you for taking the time to tell us about your stay, We hope you enjoyed your stay!

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for catching a morning flight out
The convenience of being able to leave the hotel at 7:00am , catch the shuttle to the airport, and make it thru airport security and be at the gate by 7:15AM can't be overstated. The facilities were clean. Food was good. Truly a hassle free stay.
Stayed 1 night in Jan 2024
Response from Nicole on 8 Feb,2024
Thank you for taking the time to tell us about your stay, We hope you come back and see us again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nicole on 27 Jan,2024
Thank you for staying with us. We hope you enjoyed your stay.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moline Illinois Holiday Inn at airport
Stayed 1 night in Jan 2024
Response from Nicole on 27 Jan,2024
Thank you for choosing to stay with us, we hope you come back and see us again soon!

10/10 Excellent

Katelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Everything was great! The bed is a little hard, but it outfitted well. We slept well.
Stayed 1 night in Jan 2024
Response from Nicole on 27 Jan,2024
Thank you for telling us about your experience. We hope you come back and see us again soon!

10/10 Excellent

RODNEY

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nicole on 20 Jan,2024
Thank you for choosing to stay with us, We hope to see you again soon!

10/10 Excellent

K E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nicole on 20 Jan,2024
Thank you so much for taking the time to complete this survey. We Thank you for staying with us and we hope to see you again soon!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nicole on 16 Dec,2023
Thank you for choosing to stay with us! Have a great weekend!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk very friendly and informative.
Stayed 1 night in Nov 2023
Response from Nicole on 16 Dec,2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Breakfast needs improvement.
Stayed 7 nights in Nov 2023
Response from Nicole on 3 Dec,2023
Thank you for choosing to stay with us! We appreciate your feedback. Would you be able to suggest where we can make improvements with breakfast? We hope you come back and see us again soon.

10/10 Excellent

Kayla

Stayed 1 night in Nov 2023
Response from Nicole on 16 Dec,2023
Thank you for choosing to stay with us. We hope you come back and see us again soon!

8/10 Good

Jacqueline

Stayed 1 night in Nov 2023
Response from Nicole on 28 Nov,2023
Thank you for choosing to stay with us, We hope you come back and see us again soon!

6/10 Okay

Joseph, Glen Ellyn

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Nicole on 18 Nov,2023
Thank you for choosing to stay with us!

10/10 Excellent

Tonya

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nicole on 13 Nov,2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Chad

Travelled with family
Quite and clean
Stayed 2 nights in Oct 2023
Response from Nicole on 18 Nov,2023
Thank you for choosing to stay with us. We hope you come back and see us again soon!

10/10 Excellent

Samantha, Lone Tree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was great. The staff also was able to help me find earplugs that I forgot to pack.
Stayed 1 night in Oct 2023
Response from Nicole on 23 Oct,2023
Thank you so much for taking the time to tell us about your most recent stay. We hope you come visit us again soon!

10/10 Excellent

MaryAnn

Travelled with family
Close to the airport w/shuttle service available for early morning flights.
Stayed 1 night in Oct 2023
Response from Nicole on 23 Oct,2023
Thank you for choosing to stay with us. We hope you come see us again soon!

10/10 Excellent

Geraldean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from the aurport, easy access to highways and very friendly se4vice.
Stayed 1 night in Oct 2023
Response from Nicole on 21 Oct,2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but the staff were very friendly, hotel was clean, we liked the room and we had no issues at all. Breakfast was pretty good as well. Coffee was great!😊 It was what we expected…😊
Response from Nicole on 16 Oct,2023
Thank you for staying with us, and letting us know about your stay. We hope you come back and see us again soon!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!!
Stayed 2 nights in Oct 2023
Response from Nicole on 16 Oct,2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Hla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations and hospitability is more than expected.
Stayed 2 nights in Sep 2023
Response from Nicole on 7 Oct,2023
Thank you for choosing to stay with us, and for taking the time to tell us about your stay!

10/10 Excellent

colleen

Stayed 1 night in Sep 2023
Response from Nicole on 16 Oct,2023
Thank you for choosing to stay with us! We hope you come see us again soon!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great service and staff. Fantastic breakfast times for soccer teams.
Stayed 2 nights in Sep 2023
Response from Nicole on 28 Nov,2023
Thank you for choosing to stay with us! We hope you will come back and see us soon!

10/10 Excellent

Ronald

Stayed 1 night in Sep 2023
Response from Nicole on 7 Oct,2023
Thank you so much for taking the time to tell us about your stay! We hope to see you again soon!

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient to places and people we visited. Very clean and staff was extremely helpful and friendly.
Stayed 1 night in Sep 2023
Response from Nicole on 5 Sept,2023
Thank you for choosing to stay with us, We hope to see you again Soon!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time staying was much better than last. Better and cleaner room.
Stayed 1 night in Sep 2023
Response from Nicole on 28 Nov,2023
Thank you for giving us another opportunity, and choosing to stay with us. We hope you will come back and see us again soon!

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nicole on 30 Aug,2023
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2023
Response from Nicole on 25 Aug,2023
Thank you for choosing to stay with us! We hope to see you again soon!

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great place, but only if you like HARD matresses
This hotel is VERY clean and in great condition. The staff was great and it was very quiet. The beds however are the reason for a 1 star for comfort. Unless you like your mattress as hard as the floor it will not work for you. Hands down the hardest and most uncomfortable bed I’ve ever slept in and I travel a lot for work. It was so bad I finally got up and slept in the chair half the night. Hopefully they address this glaring issue. It’s not even close to a Firm mattress, it was just hard as a rock.
Stayed 1 night in Aug 2023
Response from Nicole on 19 Aug,2023
Thank you for allowing us the opportunity to serve you. We hope you might come back and stay again with us soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Nicole on 16 Aug,2023
Thank you so much for taking the time to give us your review. We Hope you come back and stay with us soon!

2/10 Terrible

Harmunee

Travelled with family
Disliked: Cleanliness, room comfort
Disappointed
Disappointing that after having issues with checking in our suite was dirty Nicole called to complain and no one did anything to complain about. Overall I expected way more out of $250 dollar a nite room😞
Stayed 2 nights in Jul 2023

10/10 Excellent

Gail

Stayed 4 nights in Jul 2023
Response from Nicole on 25 Aug,2023
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 Excellent

Perry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerks extremely helpful since I arrived late
Stayed 2 nights in Jul 2023
Response from Nicole on 28 Jul,2023
Thank you so much for taking the time to tell us about your stay! We look forward to seeing again in the future!

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond to be helpful! Excellent customer service! The property was exceptionally clean. Great pool and gym. Don’t hesitate to book here.
Stayed 1 night in Jul 2023
Response from Manager on 22 Jul,2023
Thank you for the wonderful review! I am delighted to know that you had a great stay with us. we hope to welcome you back again soon.Sincerely,MarshaRooms Manager

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jul 2023
Response from Julie Bray - General Manager on 2 Aug,2023
We hope you had a great stay Dennis!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
nice new room, fast friendly check-in
Stayed 1 night in Jul 2023
Response from Nicole on 15 Jul,2023
Thank you for taking our survey. We appreciate your feedback! We look forward to assisting you in the future.