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Hotel Sapphire

3.5 star property
Guests relax by the outdoor pool or enjoy drinks on the sunny terrace at Hotel Sapphire, where the 24-hour front desk ensures needs are always met

Choose dates to view prices

Hotel Sapphire offers a sun-kissed terrace perfect for unwinding and an outdoor pool for a refreshing swim. The property provides practical amenities including WiFi and luggage storage. Travelers appreciate the well-maintained grounds and attentive service throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$106
includes taxes & fees
27 Jun - 28 Jun

Room options

View all photos for Superior Double Room

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

In-room safe, desk, free cots/infant beds, rollaway beds

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Mombasa is home to Hotel Sapphire. The area's natural beauty can be seen at Nyali Beach and Bamburi Beach. Mamba Village and Wild Waters are also worth visiting. Visit our Mombasa travel guide
Map
Mwembe Tayari Road, Mombasa

What's nearby

  • Mombasa, Kenya
    Fort Jesus
    3 min drive - 2.3 km
  • Sikh Temple
    2 min walk - 0.2 km
  • Mombasa Island
    2 min walk - 0.2 km
  • Shree Cutch Satsang Swaminarayan Temple
    3 min walk - 0.3 km
  • Two Tusks
    8 min walk - 0.7 km

Getting around

  • Mombasa (MBA-Moi Intl.)
    21 min drive

Restaurants

  • Blue Room Restaurant and Ice Cream Parlour
    12 min walk
  • Pizza Inn-Haile Selassie
    9 min walk
  • Gulshan Hotel
    8 min walk
  • Valencia Inn
    7 min walk
  • Perfect Pizza, Digo Rd Mombasa
    11 min walk

About this property

Hotel Sapphire

  • Property highlights
  • At Hotel Sapphire, you can look forward to a terrace, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a front desk safe and a 24-hour front desk
    • Meeting rooms, luggage storage and smoke-free property
    • Guest reviews say good things about the overall condition
  • Room features
  • All 56 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Balconies, separate sitting areas and daily housekeeping

Similar properties

Exterior
Kilua Residences by CityBlue, Mombasa
Shanzu
  • Pool
  • Hot tub
  • Kitchen
  • Parking included
9.2 out of 10, Wonderful, 40 reviews
The price is S$150
includes taxes & fees
10 Jul - 11 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Sapphire have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Sapphire?

As of 26 Jun, 2026, prices found for a 1-night stay for 2 adults at Hotel Sapphire on 27 Jun, 2026 start from S$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sapphire pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sapphire?

Self-parking is free at this property.

What time is check-in at Hotel Sapphire?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Sapphire?

Checkout is at 10 AM.

Where is Hotel Sapphire located?

Situated in Mombasa, this hotel is steps away from Mombasa Island, Sikh Temple and Shree Cutch Satsang Swaminarayan Temple. Two Tusks and Jain Temple are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sapphire Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 58 out of 97 reviews
Rating 8 - Good. 24 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 5 out of 97 reviews

Reviews

Verified

10/10 Excellent

Kumail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I had an excellent stay at Hotel Sapphire. The room was exceptionally clean and well maintained, with excellent amenities throughout. The bathroom was spotless and looked amazing, with a great shower and very clean facilities. As a traveler from Canada, I was particularly impressed by the level of cleanliness and overall quality. There were no bugs or bed bugs, and the hotel was maintained to a standard that reminded me of a Marriott hotel. Everything felt comfortable, safe, and welcoming. Hotel Sapphire truly felt like a home away from home. I would gladly stay here again and highly recommend it to anyone visiting Mombasa and needing to stay in town.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean , organized and serious the staff are to making u feel good about your stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place to stay! We will definitely stay there on our next trip to Mombassa … a big thank you to the staff for the great service!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a solid hotel in the middle of Mombasa Island, this one is a good choice and I’m glad I picked it. (If you’re looking for absolute peace and quiet, you probably shouldn’t be looking in the middle of town.) Staff were all very friendly and overly-helpful. The restaurant had entertainment both nights I was there. If you’re coming in on the SGR train, and transferring to the local train, this hotel is right near the train station in the middle of town (note: the SGR does not go to the middle of town - you have to transfer at the SGR terminus to the local train). Food was good, room worked well, hot water could take a few minutes in the shower. Be prepared for prayer calls in the early morning from nearby mosques (you can hear them pretty much everywhere in town) - if you’re not prepared for them, it can be a little bit of a shocking wake up. Bed was comfortable and sheets were clean - some of the pillows were really flat, others were decent. Towels were huge and soft! Overall, would I stay here again if in Mombasa? Yes.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Frühstücksbuffet inklusive Koch für Spiegelei, Rührei etc. Wir hatten eine Executive-Suite, sehr groß mit kleiner Kocheinheit, Wohnzimmer mit schöner Sitzgruppe und großes Schlafzinmer mit nochmals einer kleinen Sitzecke, Badezimmer ist allerdings eher klein, sehr schön, Top Aircondition.
Executive Suite Wohnzimmer
Executive Suite Schlafzimmer
Executive Suite Badezimmer
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Kati

Liked: Cleanliness, staff & service, amenities
Super søde personale, flinke og høflige, meget rene værelser, central belegenhed, men et stort problem var at jeg var i Ramadan da, og moske ved siden af, sang meget højt Quran frax18 til 22 og aller væreste fra morgen kl. 4 man kunne høre meget belastende Azan, jeg var 2 nætter der og kunne slet ikke sove. Så jeg ved ikke, om det er altid sådan fordi det var lige ved siden af moske eller det var sådan pga. Ramadan. Men jeg blev sindyg , kunne ikke holde ud.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gunther

Liked: Cleanliness, staff & service, amenities
Trevligt personal överallt väldigt pris värt
Stayed 1 night in Feb 2026
Verified

8/10 Good

kassim

Liked: Cleanliness, staff & service, amenities
Staff and clean rooms andfriendly atmosfriendly
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities
The photos don’t do the rooms justice. Very comfortable and spacious. The staff are all very attentive and hospitable! Food at the restaurant was also lovely. AC is good and strong in the rooms to cool you down after a day in the Mombasa heat. Well above and beyond expectations for the price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

leonid

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, the bed was super comfortable, big shower with hot water, every day different activity at the bar and the most important -all the staff is super nice, attentive and friendly, especially Emily from the customer care. Will be glad to come back again in the future.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Anders

Liked: Cleanliness
Very good 3* hotel which could pass as a 4*
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andreas

Die UmAufmerksam
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

alli

Liked: Cleanliness, staff & service, amenities
Vi bor alltid på det här hotellet när vi kommer till Mombasa. Trevlig personal och bra service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

alli

Liked: Cleanliness, staff & service, amenities
Ja det var bra. Och personalen trevlig
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, amenities
Fineste hotel med det sødeste personale. Og super lokation. Især Brenda fra receptionen - kæmpe anbefaling!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Getinet Abay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooperative staff, comfortable room. A good bar and restaurant.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Domenyk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at The Sapphire. The service and hospitality were outstanding. My room was comfortable and the food was very good. The staff were friendly, attentive, and always willing to help. Sam at the front door and Brenda at the front desk were especially helpful in addressing my queries. Overall, I highly recommend The Sapphire to anyone looking for a quality stay and genuine hospitality.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sapphire surprised me at how big it was with good restaurants and excellent service. It was very convenient to the commuter rail station. I had a comfortable stay with a clean, air-conditioned room. I wish the government in Mombasa would do more to clean up the area around the hotel because the location could be a great place for all kinds of travelers and locals alike.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness
Wonderful service and staff
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

catherine

Disliked: Cleanliness, amenities, property conditions & facilities
Too dirty
Stayed 1 night in Sep 2025
Verified

8/10 Good

Solveig Larsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supert opphold

Ble tatt kjempegodt imot, svært imøtekommende og serviceinnstilte ansatte. Rommet var fint og rent. Upåklagelig service. Det som trekker ned er en del støy fra oppussing. Mye bråk fra tidlig morgen, noe som er kjedelig når man skal slappe av på hotell. Men bortsett fra det, ingenting å klage på. Maten i restauranten var god, vi benyttet oss av frokosten en dag, den var helt ok. Sentral beliggenhet. Hadde vært fint å få beskjed ved innsjekk at personale kommer tidlig morgen og kveld for å skru av/på lyset på balkongen.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a walkable distance to the spice market and the old town. The staff was incredible, the room was spacious and the pool area was great for breakfast or to just relax. Special thanks to Laureen and Fahad
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Ousmane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was literally no water in the unit
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Russell

Disliked: Amenities
I booked through Expedia and Expedia showed that the hotel had a hot tub. I wanted to stay in a hotel with a hot tub in order to relax for my last two days in Nairobi. However, when I arrived at the hotel, they told me that there was no hot tub. They said they could give me a room with a hot tub if I paid additional money, but that is not the same thing as booking a hotel that has a hot tub available for all guests to use in a common area. I contacted Expedia for a refund, but they refused stating that the hotel could’ve offered me a hot tub in my room for an additional expense. I should not have to pay additional for a hot tub after booking my room because there was already an understanding that the hot tub was included in the price, just like using the pool was already an included amenity. Hotels that offer hot tubs and pools have them in common areas for use by guests, and if an additional fee is necessary, that should be stated. I was very disappointed because I specifically chose this hotel to use the hot tub, and it was not available. In addition, the Internet did not work in the hotel during my stay. I still would like a refund because I did not get the services that I paid for when I booked the room.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Biniam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff n restaurant
Stayed 1 night in Aug 2025