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Sheratton Regency Hotel

3.5 star property
Hotel in Mombasa with free breakfast and 24-hour front desk

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Photo gallery for Sheratton Regency Hotel

Outdoor pool, pool loungers
Electric kettle
Extra beds
Property entrance
In-room dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Extra beds

Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Bidet
Bathrobes
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Extra beds

Standard Double Room

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Bathrobes
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Extra beds

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, desk, soundproofing, iron/ironing board

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Bidet
Bathrobes
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Moi Ave, Mombasa

What's nearby

  • Sikh Temple - 7 min walk - 0.6 km
  • Mombasa Island - 10 min walk - 0.9 km
  • Fort Jesus - 2 min drive - 1.9 km
  • Mombasa Marine National Park - 7 min drive - 6.6 km
  • Nyali Beach - 11 min drive - 9.2 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 23 min drive

Restaurants

  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬8 min walk
  • ‪Qaffee Point - ‬9 min walk
  • ‪Urban Street Food - ‬7 min walk
  • ‪Perfect Pizza, Digo Rd Mombasa - ‬8 min walk
  • ‪Kitchen Queen - ‬9 min walk

About this property

Sheratton Regency Hotel

Hotel located in Tangana
A free breakfast buffet, a poolside bar and laundry facilities are just a few of the amenities provided at Sheratton Regency Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Concierge services, a 24-hour front desk and 2 meeting rooms
  • A lift, luggage storage and a reception hall
Room features
All 57 rooms include comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Swahili

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Sheratton Regency Hotel Mombasa
Sheratton Regency Mombasa
Sheratton Regency
Sheratton Regency Hotel Hotel
Sheratton Regency Hotel Mombasa
Sheratton Regency Hotel Hotel Mombasa

Frequently asked questions

Does Sheratton Regency Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheratton Regency Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheratton Regency Hotel?

Self-parking is free at this property.

What time is check-in at Sheratton Regency Hotel?

Check-in start time: 11 AM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheratton Regency Hotel?

Checkout is at 10 AM.

Where is Sheratton Regency Hotel located?

Located in Tangana, this hotel is within a 10-minute walk of Two Tusks, Holy Ghost Cathedral and Jain Temple. Shree Cutch Satsang Swaminarayan Temple and Mombasa Island are also within 15 minutes.

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Sheratton Regency Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 73 reviews
Rating 8 - Good. 32 out of 73 reviews
Rating 6 - Okay. 11 out of 73 reviews
Rating 4 - Poor. 8 out of 73 reviews
Rating 2 - Terrible. 9 out of 73 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Nice room/ hotel and friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Thilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All friendly nice and clean - safe place - good breakfast, pool on top, fast and good service, appreciated and recommended
Stayed 1 night in Jan 2023

6/10 Okay

Feven

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants and shops
Stayed 2 nights in Apr 2024

8/10 Good

conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

this place felt like a quiet oasis with a nice terrace and pool area, with high security with a guard at the gate who opens when you arrive,
Stayed 1 night in May 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and professional in accommodating me with any requests I had or needed
Stayed 9 nights in Feb 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good bed. good food
Stayed 1 night in Sep 2023

6/10 Okay

lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
Stayed 1 night in Nov 2024

6/10 Okay

Maija

Good air condioning

We stayed one night. Rooms were big and they were appropriate for a family. Good air conditioning. Location was handy.
Stayed 1 night in Mar 2024

8/10 Good

Svein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mombasa

Nice hotel, beautiful view from the roof pool
Stayed 2 nights in Feb 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
I like being in the middle of town. Can go anywhere easily.
Stayed 2 nights in Jun 2023

6/10 Okay

Masud

Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
Stayed 2 nights in Oct 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility only provides breakfast and the other meals on order

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage
Stayed 6 nights in Mar 2023

2/10 Terrible

Kate

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is not good value for money. Rooms only have internal facing windows, it has overwhelming smell of mould and it is right next to a night club that played loud music until 3.30 even on a Sunday evening. Pool area was good as was breakfast. Not worth the money.Stay somewhere else.
Stayed 1 night in Nov 2023

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony door could not lock. The bathroom is dated. The tiny desk had no light. The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well! Otherwise the staff is amazing!
Stayed 1 night in Jul 2024

6/10 Okay

Trask

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a fantastic area of town & it shares a wall with a night club/casino. Pulling up at night with my kids with the sidewalks filled with people trying to get into the club was intimidating and the hotel didn't have any security or anyone to help get us inside. The rooms were clean and the breakfast offered the next morning was wonderful. You get what you pay for here.

6/10 Okay

JoAnn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive
Stayed 2 nights in Oct 2023

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The safe wasn't working, the stuff was friendly and helpful, there was too much noise and a high traffic within the building, infact i had booked for 3 days but i checked out within a day and they wouldn't give me a refund but it's all good
Stayed 3 nights in May 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities, room comfort

SHERATTON NOT SHERATON

This is a small hotel in the city and a knock off Sheratton name so don't be fooled. The room was not as expected and seems like being in a box/coffin. No wifi and interrupted wifi/internet
Stayed 2 nights in Jun 2022

4/10 Poor

Mickey

Disliked: Property conditions & facilities
This is not real Sheraton hotel without mirrors in the bathroom if you need to shave etc. They only provided sheet but no blanket on the bed. I submitted parties of 2 but only officer 1 towel for 2 people. I asked to get 2 for body bath towels and 2 for hand/face so that we can each use one but only 2nd bath towel was officered. Facing the street is very loud through the night and there’s the loud speaker Muslim prayer at 3am and 5ish am that keeps you up and frustrated. While staff was friendly, the quality of the hotel should be rated at 1-3 stars with U.S standard. The price you pay is not worth spending for it!
Stayed 1 night in May 2023

8/10 Good

Ritva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheratton Regency Hotel, Mombasa, Kenia

Hotelli hyvällä paikalla nähtävyyksien kannalta. Vastaanotto ja palvelu olivat erittäin hyviä. Aamupala hyvä. Huone muutettiin parvekkeen kanssa. Kaikki toimi. Ainoastaan aikainen uloskirjautuminen huono puoli.
Stayed 1 night in Feb 2025

8/10 Good

Wilma

Stayed 2 nights in Feb 2025

10/10 Excellent

Bashir

Stayed 2 nights in Feb 2025

4/10 Poor

Jan Tore

Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Helt ok for den prisen.

Et tidligere ærverdig hotell har forfalt betydelig . Men rommet hadde god størrelse, god seng og ikke minst veldig billig. Bra frokost. Rommet ble klart endel etter innsjekkingstiden åpnet og manglet blant annet håndkle og håndsåpe
Stayed 1 night in Dec 2024