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Reviews of Four Points by Sheraton Moncton

3 out of 5
Four Points by Sheraton Moncton
40 Lady Ada Blvd, Moncton, NB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely incredible and SO nice!
Stayed 1 night in Apr 2024
Response from Shannon Kenny on 27 Apr,2024
Dear Stephanie, Thank you for your review, our staff strive to provide all of our guests with the best hospitality and we are so happy to hear you enjoyed your stay because of that. We look forward to you staying with us again soon!

10/10 Excellent

Aimie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. I evened bring my dog with me. It was perfect.
Response from Shannon K on 20 Apr,2024
Dear Aimie, Thank you for your review! We are so happy to hear that you enjoyed your time spent here, and hope your dog did too! We hope to see you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Claudia G. on 14 Apr,2024
Dear RobertThank you for sharing your wonderful experience at the Four Points Moncton. I am glad you enjoyed your recent visit. We do hope we can welcome you back again soon. Sincerely,Claudia GarciaSupervisorFour Points by Sheraton Monctongssupervisor@fourpointsmoncton.com506-852-9600

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All s good.
Stayed 1 night in Apr 2024
Response from Claudia G. on 14 Apr,2024
Dear Andrew Thank you for sharing your wonderful experience at the Four Points Moncton. I am glad you enjoyed your recent visit. We do hope we can welcome you back again soon. Sincerely,Claudia GarciaSupervisorFour Points by Sheraton Monctongssupervisor@fourpointsmoncton.com506-852-9600

10/10 Excellent

Lloyd, Black Point

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice showers in the rooms very comfortable beds
Stayed 1 night in Apr 2024
Response from Claudia G. on 14 Apr,2024
Dear LloydThank you for sharing your wonderful experience at the Four Points Moncton. I am glad you enjoyed your recent visit. We do hope we can welcome you back again soon. Sincerely,Claudia GarciaSupervisorFour Points by Sheraton Monctongssupervisor@fourpointsmoncton.com506-852-9600

10/10 Excellent

Candy

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect weekend. Thank you
Stayed 2 nights in Apr 2024
Response from Shannon K on 7 Apr,2024
Dear Candy, Thank you for choosing to stay with us! We are so happy to hear that you enjoyed your time here and were satisfied with your experience with all our hotel has to offer. We hope to see you again soon.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a previous stay experience with loud noise . I had requested a top floor room and did not receive it and had to move in the middle of the night due to noise, however this stay I was given a top floor room (as requested ) and the it was very quiet and a much more pleasant stay!
Stayed 1 night in Mar 2024
Response from Claudia Garcia, Front Desk Supervisor on 5 Apr,2024
Dear William, We are so pleased to hear that you were satisfied with your stay here with us! We strive to provide our guests with the absolute best service to enjoy their time spent here. We look forward to seeing you again whenever your travels bring you back to Moncton.

2/10 Terrible

Bruno

Disliked: Staff & service, amenities
I did enjoy my stay,. We had a business meeting there with a provided lunch. We were about 14 peoples to eat their sandwich and soup where it gets bad was 24-36hrs after our stay we both got seek some very bad, from what I heard one had to be hospitalized multiple days from food poisoning. This was not my first time there surly it was my last. I dont know what have contaminated the food but it got me sick like I never been before for 3 days streight I had to miss work and easter holiday.

10/10 Excellent

Rene, Bathurst

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel, I would recommend it to ever
Stayed 1 night in Mar 2024
Response from Shannon K on 31 Mar,2024
Dear Rene, We are so pleased to hear that you were satisfied with your stay here with us! We strive to provide our guests with the absolute best service to enjoy their time spent here. We look forward to seeing you again whenever your travels bring you back to Moncton.

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean. Good stay
Stayed 2 nights in Mar 2024
Response from Shannon K on 30 Mar,2024
On behalf of our team at Four Points Moncton, we thank you for your stay with us.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

10/10 Excellent

Kelly, Dartmouth

Stayed 1 night in Mar 2024
Response from Claudia Garcia on 17 Apr,2024
Dear KellyOn behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.Claudia GarciaSupervisor

10/10 Excellent

Ryan

Travelled with pets
I will never stay at a different hotel. Other than the four-point Sheridan in Moncton New Brunswick top class service. Great staff great food great bar great everything.
Stayed 2 nights in Mar 2024
Response from Shannon Kenny on 21 Mar,2024
Dear RyanWe are delighted to have been your chosen hotel during your recent stay in Moncton.It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Thank you for staying at the Four Points by Sheraton Moncton,we look forward to creating more memories with you whenever your travels bring you back to Moncton.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees we spoke with are great, and property is well maintained. Will definitely be returning for a future stay.
Stayed 1 night in Mar 2024
Response from Rebecca H. on 20 Mar,2024
Thank you Ryan for your feedback. I will be sure to share it with our team!We look forward to seeing you again.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shannon Kenny on 6 Mar,2024
Dear Holly,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

10/10 Excellent

William

Stayed 1 night in Mar 2024
Response from Shannon Kenny on 24 Mar,2024
Dear William,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful people
Stayed 1 night in Feb 2024
Response from Four Points by Sheraton Team on 2 Mar,2024
Dear JerryWe are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton.

8/10 Good

Dr. John

Business traveller, Travelled with partner
There must be grab bars in the bath/bathroom for seniors
Stayed 1 night in Feb 2024
Response from Shannon Kenny on 28 Feb,2024
Dear Dr. John,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.As per your mention of the grab bars we do provide rooms at our facility that have this to accommodate. We can ensure if your travels bring you back to us this will be provided. We hope to welcome you back soon.

8/10 Good

Amy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice place and easy right off the highway.
Stayed 1 night in Feb 2024
Response from Shannon Kenny on 25 Feb,2024
Dear Amy,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

8/10 Good

Nicole

Stayed 1 night in Feb 2024
Response from Shannon kenny on 21 Mar,2024
On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.We hope to welcome you back soon.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Four Points by Sheraton Team on 24 Feb,2024
Dear Edward,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you.Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton!

10/10 Excellent

Erik

Stayed 1 night in Feb 2024
Response from Shannon Kenny on 21 Mar,2024
On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.We hope to welcome you back soon.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility with comfortable bed and clean room. The restaurant was great too. Staff is very friendly and helpful.
Stayed 1 night in Feb 2024
Response from The Four Points by Sheraton Team on 20 Feb,2024
Dear Andrea,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you!We appreciate your business and your wonderful comments have been shared with the hotel team.Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton.

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff we had the suite with the jetted tub! Great experience
Stayed 1 night in Feb 2024
Response from Four Points by Sheraton Team on 12 Feb,2024
Dear Sonny,We are delighted to have been your chosen hotel during your recent stay in Moncton. It truly was a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team so we can continue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton.

10/10 Excellent

Treva, Charlottetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable. Staff were very friendly and helpful. The restaurant was excellent although noisy. My only negative was the breakfast. The potato wedges and pre-made omelettes were disappointing at such a great hotel. I would happily stay here again.
Stayed 1 night in Feb 2024
Response from Four Points by Sheraton Team on 5 Feb,2024
Dear Treva,We are delighted to have been your chosen hotel during your recent stay in Moncton, It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the Restuarant team so we can ensure delivery of exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton!

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night. In Moncton for business. Chris at the desk didn’t have a room clean in my category and gave me an upgrade. Everything was clean. Bed was comfortable. Pillows very soft. Quiet. Hear a tiny bit of noise in the morning but it was quick and was the only time. The deadbolt did not work but informed the desk upon checkout
Stayed 1 night in Jan 2024
Response from Shannon Kenny on 1 Feb,2024
Dear Amanda,We are delighted to have been your chosen hotel during your recent stay in Moncton.It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team as a critical way of understanding how we cancontinue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton,we look forward to creating more memories with youwhenever your travels bring you back to Moncton.

10/10 Excellent

Armel

Stayed 2 nights in Jan 2024
Response from Shannon Kenny on 31 Jan,2024
Dear Armel,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

8/10 Good

Nancy

Stayed 1 night in Jan 2024
Response from Shannon Kenny on 21 Mar,2024
On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.We hope to welcome you back soon.

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Rooms were nice and with hardwood floors no carpets. Hotel is tucked away and quiet, just off the main road.
Stayed 1 night in Jan 2024
Response from Shannon Kenny on 22 Jan,2024
Dear Tammy,We are delighted to have been your chosen hotel during your recent stay in Moncton.It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team as a critical way of understanding how we cancontinue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton,we look forward to creating more memories with youwhenever your travels bring you back to Moncton.

8/10 Good

Jerry

Travelled with group
Was great
Stayed 2 nights in Jan 2024
Response from Four Points Front Desk Team on 15 Jan,2024
Dear Jerry,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you!Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton.

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Staff is phenomenal!
Stayed 1 night in Jan 2024
Response from Shannon Kenny on 14 Jan,2024
Dear Lindsay,We are delighted to have been your chosen hotel during your recent stay in Moncton.It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team as a critical way of understanding how we cancontinue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton,we look forward to creating more memories with youwhenever your travels bring you back to Moncton.

10/10 Excellent

Lynda

Stayed 1 night in Dec 2023
Response from Kamar Smith on 8 Jan,2024
Dear Lynda,Thank you for staying with us at the Four Points by Sheraton Moncton. We are thrilled to hear that you had a wonderful time during your stay with us. Your kind words and positive feedback mean the world to us, and we are so glad that we were able to provide you with a memorable experience.We strive to provide every one of our guests with exceptional service and a comfortable stay, and it is always rewarding to receive such positive feedback from our valued guests.We hope to welcome you back soon. Thank you again for choosing to stay with us and for taking the time to share your experience with others.Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kamar Smith on 8 Jan,2024
Dear Guest,Thank you for staying with us at the Four Points by Sheraton Moncton. We are thrilled to hear that you had a wonderful time during your stay with us. Your kind words and positive feedback mean the world to us, and we are so glad that we were able to provide you with a memorable experience.We strive to provide every one of our guests with exceptional service and a comfortable stay, and it is always rewarding to receive such positive feedback from our valued guests.We hope to welcome you back soon. Thank you again for choosing to stay with us and for taking the time to share your experience with others.Sincerely,

10/10 Excellent

Rod

Liked: Property conditions & facilities
Response from Kamar Smith on 7 Feb,2024
Dear Rod,On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.Sincerely,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shannon Kenny on 27 Dec,2023
Dear Thomas,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

2/10 Terrible

Melody

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Shannon Kenny on 27 Dec,2023
Dear Melody,Thank you for taking the time to share your recent experience with us.It is through guest feedback like yours that we can improve our guest experiences.On behalf of the entire team, I apologize for failing to meet your expectations.I have taken note of all the areas you highlighted and have passed the information over to the appropriate department headto aid in our ongoing drive to deliver the best customer service to our guests.Please consider our hotel on your next visit to the area so we can provide the guest experience you deserve.

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kamar Smith on 7 Feb,2024
Dear Jenny,On behalf of our team at Four Points Moncton, we thank you for your stay with us. We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation, so we are incredibly grateful that you chose to stay with us. Our team is committed to providing exceptional service, and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.Sincerely,

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel but the breakfast did not have many options, not worth the price.
Response from Kamar Smith on 7 Feb,2024
Dear Carol,On behalf of our team at Four Points Moncton, I would like to thank you for your stay. We are happy to hear that you loved the hotel but are disappointed that the restaurant did not live up to your expectations.We will share your feedback with the restaurant manager and will continue to work with their team to improve the guest dining experience. Once more, thank you for your feedback.We hope to welcome you back soon.Sincerely,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Four Points Team on 29 Jan,2024
Dear Linda,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team so we can continue to deliver exceptional service to guests like yourself!Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly helpful staff
Response from Four Points by Sheraton Team on 5 Feb,2024
Dear Douglas ,We are delighted to have been your chosen hotel during your recent stay in Moncton,It was a true pleasure to serve you.We appreciate your business and value your honest feedback.Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shannon Kenny on 13 Dec,2023
Dear April,We are delighted to have been your chosen hotel during your recent stay in Moncton.It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team as a critical way of understanding how we cancontinue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton,we look forward to creating more memories with youwhenever your travels bring you back to Moncton.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. The only complaint is: the heater was very noisy
Stayed 1 night in Dec 2023
Response from Shannon on 10 Dec,2023
On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Shannon Kenny on 10 Dec,2023
Dear Sylvain,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

10/10 Excellent

Steve, New Maryland

Business traveller
Clean, easy check in convenient location. Great restaurant on site.
Stayed 1 night in Dec 2023
Response from Shannon on 8 Dec,2023
Dear Steve,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

8/10 Good

Jena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay, staff was helpful with noise in the halls
Stayed 1 night in Dec 2023
Response from Shannon Kenny on 6 Dec,2023
Dear Jena,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton,we hope you choose to create more memories with uswhenever your travels bring you back to Moncton.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Dec 2023
Response from Shannon Kenny on 6 Dec,2023
Dear William,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Four Points by Sheraton Moncton,we hope you choose to create more memories with uswhenever your travels bring you back to Moncton.

10/10 Excellent

Steve, New Maryland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Very friendly staff. Very clean
Stayed 1 night in Nov 2023
Response from Shannon Kenny on 4 Dec,2023
Dear Steve,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful, friendly staff, beautiful place! 5 stars!
Stayed 1 night in Nov 2023
Response from Shannon Kenny on 4 Dec,2023
Dear Courtney,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

8/10 Good

Margaret

Stayed 1 night in Nov 2023
Response from Shannon Kenny on 27 Dec,2023
Dear Margaret,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Four Points Front Desk Team on 22 Nov,2023
Dear Mike,We are delighted to have been your chosen hotel during your recent stay in Moncton. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback.Thank you for staying at the Four Points by Sheraton Moncton, we hope you choose to create more memories with us whenever your travels bring you back to Moncton.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Shannon Kenny on 14 Nov,2023
Dear Donna,On behalf of our team at Four Points Moncton, we thank you for your stay with us.We hope that you enjoyed your time in Moncton and were able to make the most of your visit.We understand that our guests have a wide range of choices regarding accommodation,so we are incredibly grateful that you chose to stay with us.Our team is committed to providing exceptional service,and we are thrilled you were satisfied with your experience.We hope to welcome you back soon.