Monte León Holiday Rentals

"Super Lage mit Blick auf den schönsten Strand im Süden. Shuttlebus zum Strand ist einmal die Stunde kostenfrei am Start. Man sollte wissen das es am Strand weder Liegen noch schattenspendende Schirme auf Hotelkosten gibt. Aber alles ist fair bezahlbar. Auch Taxifahrten vergleichsweise günstig. Die Zimmer sind etwas abgewohnt und könnten eine Renovierung gebrauchen. Sonst insgesamt die erwartet gute Riu Qualität. Personal hervorragend und sehr kinderfreundlich. "

"Close to airport and next to large shopping mall"

"Poor food service"

"The food was INCREDIBLE! Thee rest buffet restaurant and all inclusive I’ve been to by far. It was very windy and rainy most days I was there but the staff made up for it by putting together games and fun drinks for both adults and kids. It was so much fun but also nice and relaxing. The amenities were phenomenal and my room was impeccable 😊🙌"

"The whole experience is wonderful to the lovely views, great size clean rooms and wonderful Food "

"Pools and garden areas are great; also near the beach and walking areas"

"Good location. Lovely staff and fantastic food! Big rooms and spotless"

"Really great hotel "

"We were there for two nights,20-22/3, the breakfast was excellent, swimming pools lovely and room was great on the first night. The second night we couldn’t sleep most of the night as it was raining heavily and water was dripping through the balcony window onto the floor making a sound even when I placed three large towels on the floor. In the morning when we were leaving I spoke to Stephanie, customer relations, and told her we couldn’t sleep: she said we could have changed rooms, I replied that it was 2.00 in the night and we were also leaving that morning, also that we would not be returning to the island.She said she would look into the matter, I also showed her a video taken during the night. Later I asked her if the hotel could pay for our taxi into town as compensation,she said it was not possible as they were a different company. Later I received her email saying that the weather had affected many other businesses and that I could get an upgrade if I booked again. She clearly did not listen to me when I said we would not be returning ever again. I feel that this is unacceptable, especially as this was an expensive hotel, the customer service was not up to standard. I have used Hotels .com for many years and never complained, but in this instance I think that some compensation is required "