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This was a lovely experience. We came down to go to the aquarium and this was a nice place to stay. I especially appreciated how clean the rooms were and that they didn't have carpeted floors.
Over all this place was great! The front desk employee was so kind and welcoming and the room was so spacious and clean! I will admit opening the door was a bit difficult but it wasn’t anything serious at all! Will definitely be back next time I’m in town for the weekend.
Great value, a clean and spacious room with microwave and refrigerator and hair dryer, at an affordable rate!
Jacqueline
Stayed 2 nights in Mar 2024
Response from front desk on 10 Apr,2024
Thank you
6/10 Okay
Francisco, Hayward
10 Apr,2024
Francisco
Stayed 1 night in Apr 2024
Response from Customer Care Team on 30 Apr,2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
room still smelled like smoke a little bit! for non smokers its a little bothersome but nothing crazy. its supposed to be smoke free but it wasn't the case.
towels weren't completely white and a bit old/ worn out .. on the upside pillows were nice and fluffy.
Dear Guest, Thank You for taking time to give us feedback and for choosing to stay with us. We are happy to hear you enjoyed your stay . We hope to have you back soon. Thank You!
Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
Dear Al, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Pacific Inn Monterey on your next visit!Kind regards,Customer Care TeamPacific Inn Monterey
Great hotel, clean room, front desk employees were very nice. Easy parking, close to gas stations and local drug stores, not far from the aquarium. Would stay here again.
Bianca
Stayed 2 nights in Feb 2024
Response from front desk on 5 Mar,2024
Thank you
10/10 Excellent
Betty, Atascadero
Travelled with partner
3 Mar,2024
Liked: Cleanliness, staff & service, amenities
Extremely courteous and helpful staff upon check in. Room was very clean and well stocked. Reasonable price for property. Would return again.