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Reviews of Aloft Montevideo Hotel by Marriott

3.5 out of 5
Aloft Montevideo Hotel by Marriott
Victor Soliño 350, Montevideo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 245 reviews" "
Rating 8 - Good. 56 out of 245 reviews" "
Rating 6 - Okay. 11 out of 245 reviews" "
Rating 4 - Poor. 9 out of 245 reviews" "
Rating 2 - Terrible. 8 out of 245 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deyanira, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, the personal is super friendly, respectful and help us every time we need it. The room is modern, spacious
Stayed 3 nights in Apr 2024
Response from reservation agent on 29 Apr,2024
thank you to your opinion it is important to us.

4/10 Poor

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very friendly and helpful, good location. Room curtain did not close and window did not fully seal when closed. Had a flow of cold air coming in all night - coincidentally, there was a wind and rain storm that night in Montevideo.
Stayed 1 night in Mar 2024
Response from reservation agent on 26 Mar,2024
thank you so much to your opinion. It is important to us, to do better our service.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel and all the staff. I come back every year! Is convenient,good area,and the staff is friendly and eager to help!
Stayed 1 night in Feb 2024
Response from Reservation Agent on 28 Feb,2024
Thank you to your opinion, we appreciate.

10/10 Excellent

Chao

Stayed 1 night in Feb 2024
Response from Reservation Agent on 21 Mar,2024
Gracias por su puntuación.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not great.
Stayed 4 nights in Jan 2024
Response from Reservation Department on 25 Jan,2024
Thank you to your feedback, we appreciate if you can give us more details.

10/10 Excellent

Virginia

Stayed 11 nights in Dec 2023
Response from Reservas on 25 Jan,2024
Gracias por su feedback

10/10 Excellent

Jose

Stayed 3 nights in Oct 2023
Response from Departamento de reservas on 25 Jan,2024
Gracias por su feedback

8/10 Good

Sofia, CABA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from reservation on 4 Oct,2023
Gracias por su puntuacion,

10/10 Excellent

NATI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from reservas on 5 Sept,2023
Gracias por tu feedback.

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing place to stay!!!!
Stayed 3 nights in Jun 2023
Response from Reservations on 8 Jun,2023
Gracias por comunicarse con Aloft Montevideo.

10/10 Excellent

Mario

Stayed 2 nights in May 2023
Response from Reservations on 17 May,2023
Gracias por comunicarse con Aloft Montevideo

10/10 Excellent

LIDIA, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great service, fantastic cleanliness, comfortable beds, pillows Best location in a nice with many goods restaurants in the neighborhood
Stayed 4 nights in Mar 2023
Response from Reservations on 4 May,2023
Dear Lidia, thank you for contacting Aloft Montevideo

10/10 Excellent

alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely professional and friendly staff. Breakfast is varied and of good quality. Rooms are very clean, only area of improvement is to get new machines for the gym which are a bit outdated. We always stay in this property when in Montevideo.
Stayed 9 nights in Feb 2023

10/10 Excellent

Laura

Stayed 9 nights in Feb 2023

10/10 Excellent

Audrey

Stayed 1 night in Feb 2023

6/10 Okay

Leo

Stayed 2 nights in Jan 2023

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall
Great overall
Stayed 4 nights in Jan 2023

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location to visit Montevideo
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

El Houssine

Travelled with family and small children
Liked: Property conditions & facilities
Its not the best service. Could do better. Room to improve. It’s a good hotel for maybe couple of night maximum. They are not very organized.

10/10 Excellent

Mariana

Stayed 2 nights in Dec 2022

2/10 Terrible

George

Travelled with family
Disliked: Staff & service
We called in advance to let them know that we would be arriving late. We emailed our arrival info and reservation. They assured us that they would pick us up at the Montevideo airport and allow us to late check-in. When our flight arrived the hotel did not send a shuttle driver and let us know that they had given away our room. They assogned us to a non-comparable hotel. At midnight you have little choice but to stay where you are assigned.
Stayed 1 night in Oct 2022

2/10 Terrible

Dan Christian

Stayed 1 night in Aug 2022

10/10 Excellent

howard

Stayed 2 nights in Aug 2022

10/10 Excellent

howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to make base camp. close to lots of restaurants and good gym and breakfast
Stayed 3 nights in Jul 2022

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

10/10 Excellent

Adriana

Stayed 3 nights in Feb 2022

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
The room was very clean, the view was excellent, the stuff was thoughtful and proactive, the facilities were great with everything you need. The breakfast has great option (although not much vegan options!) The location is particularly interesting — it’s behind the Punta Carretas Shopping — very safe and no traffic — the mall has one H&M store. The area around the hotel is beautiful, with good option of restaurants (if you are vegan or vegetarian, I strongly suggest the Mushroom Bar!) It’s great to walk around in the evening. Very close to the sea (the rambla). The parking was in the Shopping parking lot — it was free at the time of my stay, but they would start charging, so I have no information about the rates. Hotels WiFi is perfect! I advise you to use it as much as you need — not many places in the city have free WiFi when you are walking around and need directions or make quick searches in your smartphone. People in the hotel and in the city in general are quite friendly, even if you don’t speak the language.
Stayed 3 nights in Dec 2021

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 2 nights in Nov 2021

10/10 Excellent

henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location in montevideo
Stayed 2 nights in Nov 2021

2/10 Terrible

Rishna

Travelled with family
Disliked: Cleanliness, staff & service
Rooms are not clean at all. Stayed there for 7 nights. They don’t clean sink and toilet well and the room wasn’t clean overall
Stayed 11 nights in Oct 2021

8/10 Good

GERARDO

Very good
Stayed 7 nights in Oct 2021

10/10 Excellent

Amneri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place !
Stayed 2 nights in Aug 2020

10/10 Excellent

Amneri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montevideo
Excelent service
Stayed 1 night in Jul 2020

10/10 Excellent

Amneri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Everyone so nice at front desk
Stayed 3 nights in Jul 2020

10/10 Excellent

Amneri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always come back Awesome place!!
Very pleasant we always return here because we love everything abut it , inside and around the area
Stayed 1 night in Mar 2020
Response from Celina Reina on 24 Jul,2020
Thank you very much for your comments! They are very important to us. Let's sperm again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The hotel was very clean.
Stayed 1 night in Dec 2019
Response from Walter Rivero on 30 Jan,2020
thank you for your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Chantal, Venezuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Aloft Montevideo, staff is very kind, the location is amazing and everything is clean and beautiful
Stayed 1 night in Aug 2019
Response from Walter Rivero on 3 Sept,2019
Chantal thank you very much for your feedback! We hopte to see you soon again!

4/10 Poor

Verified traveller

Stayed 5 nights in Aug 2019
Response from Walter Rivero Hotel Manager on 30 Aug,2019
Thank you very much for your feedback. I would like to hear more about your stay with us. Please tell me the best way to contact you. Regards!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in an excellent location. Very courteous staff.
Stayed 1 night in Aug 2019
Response from Walter Rivero on 3 Sept,2019
Thank you very much! Regards!

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Walter Rivero on 3 Sept,2019
Muchas gracias Alejandra!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from General Manager on 8 Jun,2019
Dear Guest, It was a pleasure to have you staying with us. We are very excited to have you back.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across Montevideo best shopping mall (I think). Beds are terrible, AC does not work
Stayed 2 nights in Feb 2019

8/10 Good

DAVOOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our visit to Montevideo
Our arrival impression was no impressive. Our room was comfy, clean and had good views. The bed was nice and they actually have USB plugs for charging your cell etc The service was good and prompt. There is an indoor roof top pool w amazing views. The bathroom is sufficient w nice shower and great towels. Breakfast was not up to our expectation, except there was an self serve espresso machine available w no extra charge 24 hrs a day. Upon our staying there we were able to make friends w Daniella the manager who was very helpful and friendly, she made our stayuch more pleasant. The area, location is great.Across from Sheraton and walking distance to Carreta shopping mall and a fresh market. Lots of local cafes shops and even a lavenderia. We left pleased and will stay there again
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2019
Response from Walter Rivero on 23 Jan,2019
Thank you very much for your feedback! Regards!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The aloft was a very comfortable hotel in a great area of Montevideo. The restaurants around the hotel are great and there is a Starbucks which was a nice treat :) The breakfast at the hotel was great and the beds were comfortable
Stayed 1 night in Jan 2019
Response from Walter Rivero on 23 Jan,2019
Thank you very much for your feedback! It is really grateful to know that you enjoyed your stay with us. We hope to see you soon again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive, safe and secure. Ended up in twin beds which was less than pleasing. The location was not where we wanted to be but that’s on me.
Stayed 2 nights in Dec 2018
Response from Walter Rivero on 23 Jan,2019
Thank you very much for your feedback! Regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Walter Rivero on 23 Jan,2019
Thank you very much for your feedback! Regards!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern New Hotel Great Location
For the price, this may be the nicest hotel in the city! Like other Alofts, this hotel is very modern, clean and has all the amenities one would need. The location is perfect too! It's right across the street from the Sheraton and the mall. It's walking distance to the beach and great restaurants and bars. Staff was nice. Slight complication at checkin but overall highly recommend. There are plenty of universal outlets and USB charging ports in the room.
Stayed 2 nights in Oct 2018