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Reviews of Own Montevideo

4 out of 5
Own Montevideo
Zorrilla de San Martín 177, Montevideo

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 435 reviews" "
Rating 8 - Good. 160 out of 435 reviews" "
Rating 6 - Okay. 42 out of 435 reviews" "
Rating 4 - Poor. 8 out of 435 reviews" "
Rating 2 - Terrible. 5 out of 435 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are fantastic! They mentioned the VIP benefit and offered us an early check in.
Stayed 1 night in Apr 2024
Response from Marcelo Barreiro - Gerente General on 9 Apr,2024
Hi Cesar,It's a pleasure to be in touch again!Thank you very much for your comments, it was a pleasure to receive them!We are waiting for you againRegards

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Close to beach. Shopping mall close by with food court and restaurants. Construction was closed for holiday, but would be noisy because it is next door. Breakfast was ok.
Stayed 3 nights in Mar 2024
Response from Marcelo Barreiro - Gerente General on 27 Mar,2024
Thank you very much for your time to send us your experience.It was a real pleasure to receive you and we hope to see you againGreetings

10/10 Excellent

Margarita

Stayed 1 night in Mar 2024
Response from Marcelo Barreiro - Gerente General on 26 Mar,2024
Muchas gracias por su encuestaFue un placer recibirlos, los esperamos nuevamenteSaludos

10/10 Excellent

shahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot but don’t write reviews often. I thought this hotel deserves one. I have found the combination of hotel service, room quality and friendliness of the staff to be uniquely well orchestrated. The room was excellent and the staff attended to any special requests I made without any delay. They were amazing. I highly recommend this hotel and would return when I visit Uruguay again.
Response from Marcelo Barreiro - Gerente General on 19 Feb,2024
Dear Mr. ShaharThank you very much for your commentsIt was really a pleasure to receive you.We will send your comments to all the Hotel Staff and we hope to see you again on your next trip to Uruguay.Regards,

10/10 Excellent

Daniel, Sunny Isles bch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful small hotel , with an excellent staff . Only , no gym and just a cold large jacuzzi as a pool . Nice served breakfast
Stayed 2 nights in Jan 2024
Response from Marcelo Barreiro - Gerente General on 1 Feb,2024
Hi Daniel,Thank you very much for your commentsFor us it is highly valued and helps us grow day by day.The outdoor pool has already been installed and heated to a temperature of 30 degrees.Comments help us take actions like those mentionedGreetings and we hope to see you again

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff!
Stayed 4 nights in Jan 2024
Response from Marcelo Barreiro - Gerente General on 19 Jan,2024
Hello Christina!Thank you very much for your survey, we are glad that you enjoyed your stay at the hotelRegards,

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Marcelo Barreiro - Gerente General on 3 Jan,2024
Dear Mrs. Eleanor;Thank you very much for your response timeIt was a pleasure to receive youWe are waiting for you againRegards,

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Marcelo Barreiro - Gerente General on 27 Sept,2023
Hola Eduardo,Muchas gracias por su tiempoPara nosotros fue un placer que se aloje en Own MontevideoEsperamos poder recibirlos en una nueva oportunidadSaludos

2/10 Terrible

Diego

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Marcelo Barreiro - Gerente General on 27 Sept,2023
Hola Diego,Muchas gracias por su encuestaRealmente son las que nos ayudan a crecer día a díaSaludos y gracias!

8/10 Good

Thiago

Stayed 1 night in Aug 2023
Response from Marcelo Barreiro - Gerente General on 27 Sept,2023
Hola Thiago,Gracias por tu tiempo para enviarnos comentariosFue un placer recibirlos y esperamos verlos próximamenteSaludos

8/10 Good

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and breakfast, bed too small
Stayed 5 nights in Aug 2023
Response from Marcelo Barreiro - Gerente General on 27 Sept,2023
Thank you very much for your commentsThey help us grow day by dayWe are waiting for you againRegards,

6/10 Okay

Sergio

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location, good service however construction around made it a bit uncomfortable. Otherwise good experience
Stayed 6 nights in Aug 2023
Response from Marcelo Barreiro - Gerente General on 27 Sept,2023
Thank you very much for your surveyWe were able to get the work to start at 10 a.m.For us it is very important that you help us grow day by day with your comments.We are waiting for you againRegards,

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location.
Stayed 1 night in Apr 2023

8/10 Good

Kathleen

Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For the price and supposed 4* rating, this property was not good. If it was MUCH cheaper and 3*, I could consider it a good property. Good: Rooms were large and beds were very big and comfy. Everything clean. Didn’t like that my window looked straight into another guests room but I guess that's just bad luck. Staff were nice and helpful. Bad: the pool is tiny (ok) with only 4 very old wooden sunbeds of which 3 were broken. None had cushions. No towels or attended bar to get drinks. Pool itself was not very clean and some of the pool lights were hanging off the walls. Bad: Each time I arrived for breakfast (30mins before breakfast service finishes), they had run out of almost everything and I would have to ask to make me more specially.

4/10 Poor

Vladimir

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a major restoration - our room had stains from previous water damage, mold in the shower, cracked mirror in bathroom, a USB “outlet” with no USB plug actually installed, cracked headboard on the bed, and plenty of scuffs and marks along furniture.
Stayed 2 nights in Feb 2023

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in a good location. Staff were very helpful with recommendations and the property was clean. Pool was small with very limited chairs but sufficient.
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Erick, Boynton Beach

Stayed 4 nights in Feb 2023

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

MARTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen alojamiento. Buen desayuno . Buena habitacion
Todo bien pero falta un microondas y vajilla en el depto ya que es suite y con dormitorio separado. El desayuno es bastante complicado ya que el lugar es muy pequeño
Stayed 3 nights in Jan 2023

10/10 Excellent

John Joseph

10/10 Excellent

Sebastian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing! Friendly and helpful. I’ll stay again

8/10 Good

Yoshiko

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Stayed 6 days after traveling in Chile and Argentina. Thought I got to haven. Clean and safe. Great service. Next to modern and popular shopping and in waling distance to beach and Rambla.

10/10 Excellent

martin

Stayed 4 nights in Nov 2022

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, friendly staff, great location
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Christian de los Santos on 10 Aug,2022
Estimada/o, Agradecemos el tiempo invertido en puntuar su experiencia. La/o esperamos en su próxima visita a la ciudad. Saludos.

8/10 Good

Gabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles donde me he hospedado en Montevideo. Mi habitación era una junior suite con una pequeña kitchinette y dos cuartos por separado, muy cómodo para tener un espacio para trabajar y otro para descansar. El baño amplio, excelente presión de agua en la ducha, varios detalles de cuidado al huésped como crema para el cuerpo, shampoo, crema de enguaje e incluso algodón e hisopos para quitar el maquillaje. El secador de pelo tiene también buena potencia. La cama es muy cómoda, y como el barrio es muy tranquilo, hay bastante silencio para descansar. Una de las mejores cosas que tiene el hotel es la ubicación. A 3 cuadras del Shopping Punta Carretas, lleno de tiendas, con salas de cine, y con un supermercado Fresh Market donde venden comida hecha muy saludable. Punta Carretas está lleno de restaurantes y cafés. A solo 3 cuadras a la redonda hay muy buenas opciones a las que se suman, para algo rápido y al paso, también el patio de comidas del shopping. Leí críticas sobre el desayuno, pero me pareció que estaba muy bien. El café lo preparan en el momento, se pueden pedir huevos revueltos (incluidos en el valor), y par aun desayuno continental está bien, con tostadas y variedad de cosas dulces, incluyendo frutas, jugos y cereales. También leí que el agua sale de la ducha. En mi cuarto eso no pasaba. Sí quizá salpicó un poco, pero fue algo mínimo. Tuve una muy buena esta. Sin dudas, volvería a quedarme en este hotel.
Stayed 5 nights in Jun 2022
Response from Christian de los Santos on 21 Jun,2022
Estimados, muchas gracias por compartir su excelente experiencia. Nos sentimos orgullosos de haber podido cubrir sus expectativas. Sera un placer recibirlos en su próxima visita a la ciudad. Saludos.

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff is very nice EXCEPT the blond girls with light eyes that is in the front desk she is extremely rude, lack of customer srvice. The bathroom is too small and uncomfortable, the is no soundproof in the building, breakfast is very basic. The location is excellent, but we wouldn’t stay here again.
Stayed 8 nights in May 2022
Response from Christian de los Santos on 14 Jun,2022
Dear Maria, we deeply regret your dissatisfaction. We will work on the points mentioned so as not to make the same mistakes again. It would be a pleasure to receive her again and counter her previous stay. Best regards.

8/10 Good

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the best are the rooms, they are not small and they are quiet
Stayed 1 night in Apr 2022
Response from Christian de los Santos on 30 May,2022
Dear Myrian, thank you for sharing your experience. It was a pleasure to live up to your demands. We look forward to seeing you on your next visit to the city. Greetings.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021

10/10 Excellent

Jacob, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with bars and restaurants close by. Friendly staff, clean facilities and very good service.
Stayed 5 nights in Dec 2021
Response from Christian de los Santos. on 23 Feb,2022
Estimado Jacob, fue un placer haberlo recibido en OWN Montevideo. Agradecemos sus comentarios y lo esperamos en su próxima visita a la ciudad.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Dakini, Montevideo, Uruguay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique-type hotel that feels like being at home but with all the indulgances and convenience of living in a hotel. Enjoyed it every bit!
Stayed 1 night in Dec 2020

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nicely decorated and well located, in a silent street with ample street parking. Ideal for a short stay. The only thing that doesn’t work very well is the bathroom if you are sharing the room with someone you’re not very close too. It’s separated from the rest of the space by glass and also there’s a glass pane in the shower that is not large enough to keep Everything from getting wet.
Stayed 1 night in Aug 2020

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 14 nights in Apr 2020
Response from Christian de los Santos on 27 May,2020
Estimado Sr. Williams, Agradecemos su confianza y es un placer continuar hospedandolo en OWN Montevideo. Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020
Response from Christian de los Santos on 26 Mar,2020
Estimada/o, Agradecemos su estadía en OWN Montevideo como así el tiempo en calificar su experiencia. La/o esperamos en su próxima vista a la ciudad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Christian de los Santos. on 19 Mar,2020
Estimada/a, Agradecemos su estadía en OWN Montevideo así como el tiempo invertido en calificar su experiencia. Lo esperamos en su próxima visita a la ciudad. Cordiales saludos.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
My room was at ground level and it has no view at all.
Stayed 1 night in Mar 2020
Response from Christian de los Santos on 11 Mar,2020
Estimada/o, Agradecemos su estadía en OWN Montevideo. En base a su comentario le comunicamos que todas nuestras habitaciones presentan vistas, en su caso a uno de nuestros jardines internos. Para próximas estadías le aconsejamos contratar la categoría Deluxe que le garantizará vista a la avenida como así también a la piscina. La/o esperamos en su próxima visita a la ciudad. Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool room with a double balcony. Lovely walking along the river.
Stayed 2 nights in Feb 2020
Response from Christian de los Santos on 28 Feb,2020
Estimada/o, Agradecemos su estadía en OWN Montevideo así como el tiempo invertido en compartir su experiencia. Esperamos su retorno en la próxima visita a la ciudad. Saludos cordiales.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok stay
Hotel is in a nice quiet area few blocks from Shopping Center and restaurants. Staff was always pleasant. Rooms are little rundown and in need of better cleaning. Shower half glass wall is ridiculous because the water gets everywhere.
Floor outside the shower stall
A/C
Shower stall
Breakfast
Stayed 4 nights in Feb 2020
Response from Christian de los Santos on 28 Feb,2020
Estimada/o, Agradecemos su estadía en OWN Montevideo. Solicitamos sinceras disculpas por los detalles manifestados, trabajaremos para revertirlos de forma inmediata. Será un placer poder recibirla/o nuevamente. Saludos cordiales.

6/10 Okay

Luisina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable but there was a strong sewage smell. there was no ventilation in the bathroom either, which made the room muggy.
Stayed 1 night in Dec 2019
Response from Christian de los Santos on 8 Jan,2020
Estimada Luisina, Agradecemos su visita a OWN Montevideo. Lamentamos profundamente los inconvenientes sufridos durante su estadía. Sería un placer poder recibirla nuevamente para revertir su experiencia con nosotros. Quedando a su entera disposición, le saluda atentamente.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly helpful. The room was lovely, clean and spacious It’s in a convenient location close to shopping, dining and transport.
Stayed 4 nights in Dec 2019
Response from Christian de los Santos on 19 Dec,2019
Estimado/a, Fue un placer haberla/o recibido en OWN Montevideo. Agradecemos sus excelentes comentarios y no enorgullece haber cubierto sus expectativas. La/o esperamos en su próxima visita a la ciudad. Saludos cordiales

10/10 Excellent

Steve, Raleigh NC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for one night and enjoyed our stay. The location was good with easy access to the Rambla and the rest of the city. The staff were excellent and responsive when we had a small problem with the curtains. We'd definitely stay here again.
Stayed 1 night in Nov 2019
Response from Christian de los Santos on 6 Dec,2019
Estimado Steve, Fue un placer haberlo recibido en OWN Montevideo. Nos enorgullece haber estado a la altura de sus exigencias. Los esperamos en su próxima visita a la ciudad. Saludos cordiales.