I was just looking for a hotel that is well-maintained, clean & safe. The hotel exceeded my expectations with service beyond the call of duty. When my luggage lock got jammed at the start of the vacation, the 2 helpful ladies from the front desk, Lola & Aurelia, managed to break the lock for me so that I was still able to carry on my sightseeing that day without having to wait for technicians, etc. And when one of my traveling companions left her charging adaptor in her room after checking out,...
I was just looking for a hotel that is well-maintained, clean & safe. The hotel exceeded my expectations with service beyond the call of duty. When my luggage lock got jammed at the start of the vacation, the 2 helpful ladies from the front desk, Lola & Aurelia, managed to break the lock for me so that I was still able to carry on my sightseeing that day without having to wait for technicians, etc. And when one of my traveling companions left her charging adaptor in her room after checking out,...