Montortal Holiday Rentals

"Nice place to visit. Very helpful personal."

"Check in was slow with no communication about WIFI, breakfast or knowledge about train schedule. There was no Mediterranean restaurant or bar on site. No restaurants nearby. The bed was comfortable, but had only a sheet and no comforter. You couldn't regulate the temperature in the room, no air or heat. We only received one towel. No fridge in room and no free coffee. Location is a 45 min. Metro ride into the city. Breakfast was descent for the price, but should have been included in cost of room."

"Breakfast was not great"

"A wonderful hotel in a great location. We enjoyed our stay."

"Fully equipped kitchen with all necessities for cooking. Beautiful ocean view and very comfortable. Nice pool and friendly staff. Really enjoyed our stay. Thank you!"

"Excellent"

"AVOID. This hotel is located in a rather run-down residential area of Valencia. There are very few facilities, including restaurants within walking distance. Regrettably while I was there the entire area smelt of sewage. I walked for over an hour and it was the same everywhere. Thankfully it was Spring and not hot but it would be unbearable in Summer. There is unreliable on-street parking. The hotel has a pizza restaurant, which is fine, but not for a longer stay. The public areas are reasonably modern, but the rooms are dated, poorly equipped with tatty furniture. The rooms are in desparate need of renovation. The towels are thin and non-absorbent. How this hotel gained 4* is an absolute mystery. Maybe 20 years ago it just scraped in. I was booked in for 6 nights as I had business nearby. However, I had to move to another area of Valencia for business reasons and on my day of arrival I told the staff that I had to move in 2 days. As my booking was with Expedia they said Expedia would have to manage the refund. Expedia have been excellent. Very proactive. Have called me and hotel many times in the last 10 days but the hotel refuses to even acknowledge their calls and emails. This is so rude and unprofessional. If you want a hotel in Valencia, there in NO REASON to consider this one based on location, quality and customer service."

"Excellent service and competent staff. Very good experience."

"Clean enough. Staff was decent. Terrible location for people vacationing in Valencia. "