Interior

Reviews of Hotel Monville

4 out of 5
Hotel Monville
Montreal, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1261 out of 1958 reviews" "
Rating 8 - Good. 450 out of 1958 reviews" "
Rating 6 - Okay. 138 out of 1958 reviews" "
Rating 4 - Poor. 64 out of 1958 reviews" "
Rating 2 - Terrible. 45 out of 1958 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lola

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely absolutely loved Definitely would be back. It is a little bit pricey, but you can guarantee, easy check-in, luxurious, and modern vibes.
Stayed 1 night in Feb 2024
Response from Hotel Monville on 14 May,2024
Dear Lola, Thank you for choosing Hotel Monville for your stay. We are glad that you enjoyed your time with us. We are looking forwards to welcoming you back in the future. Kindest regards,The Monville Team

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Hotel Monville on 8 May,2024
Bonjour Michael,Merci d'avoir choisi l'hôtel Monville pour votre séjour! Nous sommes ravis d'apprendre que vous avez apprécié votre expérience avec nous. Nous serons enchanté de vous accueillir dans le future. Sincère salutations,L'équipe Monville

10/10 Excellent

Arend

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hotel Monville on 6 May,2024
Bonjour Arend,Nous sommes ravies d'apprendre que vous avez apprécié votre séjour à l'Hôtel Monville. Merci beaucoup pour votre excellente retour. À bientôt!L'équipe Monville

8/10 Good

Elijus

Business traveller
Liked: Cleanliness, property conditions & facilities
gym small, nice terrace, only flat rate for breakfest :(
Stayed 2 nights in Apr 2024
Response from L'équipe Monville on 3 May,2024
Bonjour Elijus, Nous sommes ravies d'apprendre que vous avez apprécié votre séjour à l'Hôtel Monville. Merci beaucoup pour votre retour. Au plaisir de vous accueillir une prochaine fois. L'équipe Monville

10/10 Excellent

Yue, Orchard Lake

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Monville Team on 1 May,2024
Dear Yue, Thank you so much for taking the time to leave us this perfect note regarding your last stay at Monville. We are glad to know you enjoyed your stay with us and we are already looking forward to welcome you again! Best regards,

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
Great clean hotel. Wonderful service. Perfect hotel for a work trip.
Stayed 3 nights in Apr 2024
Response from The Monville Team on 27 Apr,2024
Dear Corey, Thank you for your amazing rating ! We are thrilled to see that you had a wonderful stay with us.If there is anything else we can do to make your next stay even better, let us know.It would be our pleasure to welcome you back at Hotel Monville.Sincerely,

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from L'équipe Monville on 24 Apr,2024
Bonjour Brian,Merci d'avoir choisi l'hôtel Monville pour votre séjour à Montréal. Nous sommes heureux d'apprendre que vous avez eu un excellent séjour parmi nous.Nous souhaitons avoir l'occasion de vous accueillir une prochaine fois pour un autre séjour encore plus agréable.Sincèrement,L'équipe Monville

10/10 Excellent

James

Stayed 3 nights in Apr 2024
Response from Nott on 11 May,2024
Dear James,Thank you for sharing your perfect rating ! We are delighted to see that you had a wonderful tay with us.If there is anything we can do make your next stay even more memorable, let us know.We wish you a lovely day, Regards, The Monville Team

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was fantastic. I will be returning!
Stayed 1 night in Apr 2024
Response from Nott on 15 Apr,2024
Dear Kevin, Thank you for your outstanding rating and comments ! We are thrilled to see that you had a wonderful stay.If there is anything we can improve to make your next stay even better, let us know.It would be our pleasure to welcome you back at hotel Monville.Regards, The Monville Team

6/10 Okay

Milad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Shower pressure was very bad and TV remote wasn’t working properly. Otherwise great hotel and stay
Stayed 1 night in Apr 2024
Response from The Monville Team on 15 Apr,2024
Dear Milad,Thank you for your time to answer the survey. We take your comments to heart and will transfer the feedback to our concerned departments so we may fix these issues right away. We are so sorry for these inconveniences during your stay & would love to welcome you back in the future to give you a perfect stay.Sincerely,

10/10 Excellent

Shushiela, Edmonton

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Nott on 15 Apr,2024
Dear Shushiela, Thank you for your outstanding rating ! We are thrilled to see that you had a wonderful stay.If there is anything we can improve to make your next stay even better, let us know.It would be our pleasure to welcome you back at hotel Monville.Regards, The Monville Team

6/10 Okay

Edward

Travelled with pets, Travelled with partner
Disliked: Amenities
Not a typical “business class” hotel. Very underwhelming.
Stayed 1 night in Apr 2024
Response from Nott on 15 Apr,2024
Dear Edward, Thank you for sharing your feedback !We are saddened to see that your stay was not up to your expectation.We would love to hear more about the details of your stay, as we highly value your feedback.We hope for another opportunity to welcome you back.Regards, The Monville Team

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Extremely nice property, parking nearly impossible if you do not use valet parking. Room beautiful, terrace had amazing views. Extremely walkable to old Montréal!
Stayed 1 night in Apr 2024
Response from Monville Team on 9 Apr,2024
Dear Brooke,Thak you for taking the time to share yur feekdback with us. This is very helpful for us to improve our service and provide our guests the best experience possible at Hotel Monville.We are delighted to hear that you enjoyed your stay at Hotel Monville. Thank you very much for the 5 stars.See you soon!The Monville Team

10/10 Excellent

Malgorzata, Medford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walkable to many sightseeing locations.
Stayed 3 nights in Apr 2024
Response from Hotel Monville on 8 Apr,2024
Dear Malgorzata,We are delighted to hear that you enjoyed your stay at Hotel Monville. Thank you very much for the 5 stars.See you soon!The Monville Team

10/10 Excellent

Deannah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The ambiance of this property is just amazing
Stayed 1 night in Mar 2024
Response from The Monville Team on 6 Apr,2024
Dear Deannah,We are so thankful for your kind words & we loved hosting you for your stay at Hotel Monville! You are welcomed with open arms anytime. Thank you for choosing Hotel Monville!Warm regards,

8/10 Good

Saba, Toronto

Travelled with group
Liked: Cleanliness, amenities
Room size was good also bed was so comfy and bathroom was well designed and big with a great mirror and lighting
Stayed 3 nights in Mar 2024
Response from Monville Team on 5 Apr,2024
Dear Saba,Thank you very much for sharing your positive feedback with us! We're delighted to hear that you found the room size to be accommodating and the bed exceptionally comfortable.It's wonderful to know that you appreciated the well-designed and spacious bathroom, complete with a great mirror and lighting. We strive to provide our guests with a comfortable and enjoyable stay, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another fantastic experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!The Monville Team

8/10 Good

Taiah

The hotel was great! Took my pup too.
Stayed 2 nights in Mar 2024
Response from Monville Team on 5 Apr,2024
Dear Taiah,Thank you very much for sharing your positive feedback with us! We're delighted to hear that you enjoyed your time with us. We strive to provide our guests with a comfortable and enjoyable stay, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another fantastic experience in the future.If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!the Monville team

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if visiting Montreal!
Stayed 2 nights in Jan 2024
Response from Monville Team on 4 Apr,2024
Hello Sam, The whole team thanks you for this great review and these 5 stars! We are delighted to hear that you enjoyed your stay at Hotel Monville. Thank you very much for choosing us for your stay. See you soon!The Monville Team

10/10 Excellent

Colleen

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff is incredible
Stayed 1 night in Apr 2024
Response from Monville Team on 4 Apr,2024
Hello Colleen, The whole team thanks you for this great review and these 5 stars! We are delighted to hear that you enjoyed your stay at Hotel Monville. Thank you very much for choosing us for your stay. See you soon!The Monville Team

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Hotel Monville on 3 Apr,2024
Dear Jason , Thank you for your great review. We are happy that you enjoyed your stay with us. Thank your for choosing Hotel Monville and we are looking forward to welcoming you back again. Kindest regards, The Monville team

8/10 Good

YOUWN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Other options for parking
Stayed 1 night in Mar 2024
Response from Hotel Monville on 1 Apr,2024
Dear Youwn,We are happy to hear that your experience at Hotel Monville met your expectations. Thank you very much for the 4 stars. Kindest regards,The Monville team

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! The room was quiet, clean and the bed was super comfortable! Staff was very friendly and accommodating. Would stay here again for sure.
Stayed 1 night in Mar 2024
Response from Nott on 1 Apr,2024
Dear Mary, Thank you for your outstanding review ! We are thrilled to see that you have enjoyed your stay, especially the service you have received from our team ! Rest assured we will share your kind feedback with our team.It would be our pleasure to welcome you back at Hotel Monville.Regards, The Monville Team

10/10 Excellent

Sharon

Stayed 2 nights in Mar 2024
Response from The Monville Team on 21 Apr,2024
Dear Sharon, Thank you so much for taking the time to leave us this perfect note. It was a pleasure to welcome you at the hotel. We are glad you enjoyed your stay and are looking forward to welcome you again soon! Best regards,

10/10 Excellent

Ross, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Monville Team on 21 Apr,2024
Dear Ross, Thank you so much for taking the time to leave us this perfect note. It was a pleasure to welcome you at the hotel. We are glad you enjoyed your stay and are looking forward to welcome you again soon! Best regards,

8/10 Good

J G frederic

Stayed 1 night in Mar 2024
Response from L'équipe Monville on 21 Apr,2024
Cher JG Frederic, Merci beaucoup d'avoir pris le temps de nous laisser cette belle note! Nous sommes ravis que vous ayez apprécié votre séjour avec nous. Nous espérons vous accueillir de nouveau prochainement! Bien à vous,

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from The Monville Team on 30 Mar,2024
Dear Melissa,We thank you for the kind words & are glad that your stay with us was up to your expectations! Should you be back in Montreal soon, we would love to host you once again. Warm regards,

6/10 Okay

Kenji

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Monville Team on 31 Mar,2024
Dear Kenji,We thank you for taking the time to leave us a review! If you have any additional feedback to give us so we may offer a better service to our future guests, please do not hesitate. Thank you again for choosing Hotel Monville!Sincerely,

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very good service . Food presentation and quality excelent
Stayed 2 nights in Feb 2024
Response from Christophe Leroux - front office supervisor on 29 Mar,2024
Dear Sara,The Hotel Monville teaam tahnk you for your amazing rating! We are very glad to see that your stay was up to your expectations.We hope to have the chance to welcome you again for your next stay in Montreal.Kindest regards

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice and professional. All the staff were so nice. Room was clean and bed was very comfortable. 15 minute walk to the Bell Center and 15 minutes to Old Montreal. They held our luggage after check out. Super helpful and highly recommend this hotel.
Stayed 1 night in Mar 2024
Response from Hotel Monville on 28 Mar,2024
Dear Michelle,Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had such a positive experience during your stay at our hotel.It's wonderful to hear that our front desk team provided you with excellent service and professionalism, and that you found all of our staff to be so nice. We are glad our location suited your needs.We truly appreciate your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future!Warm regards,The Monville Team

10/10 Excellent

carol-lyne, memramcook

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Monville on 27 Mar,2024
Bonjour Carol-Lyne, Merci d'avoir choisi l'hôtel Monville pour votre séjour. Nous sommes ravi que vous ayez apprécié votre expérience parmi nous. Nous espérons avoir l'occasion de vous accueillir une prochaine fois . Salutations,L'équipe Monville

10/10 Excellent

Carla

Liked: Cleanliness, property conditions & facilities
Nice stay at Montreal! Location is amazing, rooms very nice and clean! Friendly staff!
Stayed 1 night in Mar 2024
Response from Christophe Leroux - front office supervisor on 25 Mar,2024
Dear Clara,We thank you very much for your amazing rating! We are glad to see everyting went out well during your stay and would be glad to welcome you again at Hotel Monville for your next stay in Montreal.Best regards

10/10 Excellent

carol-lyne, memramcook

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The safe A
Stayed 1 night in Mar 2024
Response from Christophe Leroux - front office supervisor on 25 Mar,2024
Dear Caro-lyne,We thank for your rating and being loyal to our hotel!We appreciate your kind review and hope to welcome you again very soon.Kindest regards,

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities
The suite was spacious and very comfortable. Staff is very friendly. Nice breakfast.
Stayed 1 night in Mar 2024
Response from Nott on 4 Mar,2024
Dear Ann, Thank you for choosing hotel Monville for your stay in Montreal ! We are thrilled to see that you had a wonderful stay with us.It would be our pleasure to welcome you back at Hotel Monville.Sincerely, The Monville Team

4/10 Poor

Chelsea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dark halls
Stayed 1 night in Mar 2024
Response from Nott on 4 Mar,2024
Dear Chelsea, Thank you for taking the time to share your feedback! We are saddened to see that your stay was not up to your expectations.If there is aything else we can do to make your next stay even better, let us know.We hope for another opportunity to restore your faith in Hotel Monville.Regards, The Monville Team

10/10 Excellent

Nikita, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
It's even more beautiful in person
Stayed 1 night in Mar 2024
Response from Buraphat on 3 Mar,2024
Dear Nikita, Thank you for your kind feedback ! We are thrilled to see that you had a wonderful stay.If there is anything we can do to make your next stay even better.It would be our pleasure to welcome you back at Hotel Monville.We wish you a lovely day, Sincerely, The Monville Team

2/10 Terrible

Amirali

Disliked: Cleanliness, property conditions & facilities
Response from Nott on 3 Mar,2024
Dear Amirali, Thank you for taking the time to share your feedback ! We are saddened to see that your stay was not up to your expectation ! We would love to hear more about the detaikls of your stay, we highly value your feedback as it will helps us improve our services for the future.Please do not hesitate to contact us directly.Regards, The Monville Team

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a comfortable, clean stay. It's within walking distance to Old Montreal and Chinatown and only a few steps from the Metro. We will stay here again when visiting Montreal.
Stayed 3 nights in Feb 2024
Response from The Monville team on 28 Feb,2024
Dear Chris, Thank you for taking the time to leave us a review regarding your last stay with us. We are delighted to know you enjoyed the hotel! It will be a pleasure to welcome you again for your next visit!Best regards,

8/10 Good

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was great until you park you're car in the paid parking lot that they suggest. Our rental got stolen less than 8 hrs of being in Montreal. Top tip: fly in don't drive in.
Stayed 1 night in Feb 2024
Response from The Monville team on 27 Feb,2024
Dear Tammy, We thank you for taking the time to leave us a review regarding your last stay with us. We are glad to know you liked our hotel and we thank you for choosing us.We are sorry to hear about your unfortunate experience with your car being stolen in Montreal. It's certainly distressing when such incidents occur, especially during what should have been an enjoyable stay.While we do offer indoor and safe valet parking services, we have specific requirements as having winter tires on. Due to the winter conditions in Montreal, we prioritize the safety of all vehicules and individuals.If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know.Best regards,

10/10 Excellent

Yannick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hôtel Near from everything It’s our favourite place in montreal
Stayed 1 night in Feb 2024
Response from Buraphat on 19 Feb,2024
Dear Yannick, Thank you for your choosing hotel Monville for your stay in Montreal ! We are delighted to know that you had a delightful time staying with us.It would be our pleasure to welcome you back at Hotel Monville.We wish you a lovely day, Regards, The Monville team

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Monville on 21 Feb,2024
Bonjour Tina, Merci d'avoir pris le temps de nous lasser une note de votre récent séjour parmi nous . Nous sommes ravi que vous ayez apprécié votre expérience.Au plaisir de vous accueillir dans un futur proche pour un autre séjour. Salutations, L'équipe Monville

10/10 Excellent

Mhel Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice City View. Very near to Popular Spots in Montreal
Stayed 1 night in Feb 2024
Response from Buraphat on 19 Feb,2024
Dear Mhl rose, Thank you for your amazing rating and feedback ! We are delighted to know that you had a delightful time staying with us.It would be our pleasure to welcome you back at Hotel Monville.We wish you a lovely day, Regards, The Monville team

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, and staff was so accommodating! Room was clean and had toiletries as well as coffee (nespresso) and tea. Nice shower and tv as well. We decided to stay another night!
Stayed 1 night in Feb 2024
Response from Buraphat on 18 Feb,2024
Dear Tiffany, Thank you for your amazing feedback ! We are delighted to know you had a wonderful time during your stay.If there is anythigng we can do to make your next stay even more unforgettable, let us know.It would be our pleasure to welcome you back at Hotel Monville.Sincerely, The Monville Team

10/10 Excellent

Are

Stayed 2 nights in Dec 2023
Response from Buraphat on 18 Feb,2024
Dear Are, Thank you for your amazing rating ! We are delighted to know you had a wonderful time during your stay.It would be our pleasure to welcome you back at Hotel Monville.Regards, The Monville Team

6/10 Okay

Jagamritpreet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Monville team on 15 Feb,2024
Dear Jagamritpreet, Thank you for taking the time to leave us a note regarding your last stay with us. We are glad to know you globally enjoyed thhe experience with us, therefore you can always contact us if you have ay comments or suggestions to add. We are looking forward to welcome you again soon and make your stay a stars! Best regards,

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great customer service
Stayed 1 night in Feb 2024
Response from Abir Sakr - Front Office Manager on 13 Feb,2024
Dear Christopher,Thank you very much for your kind words! We're delighted to hear that you enjoyed our excellent location and experienced great customer service during your stay. It's always our goal to provide our guests with a memorable and comfortable experience, and we're thrilled that we succeeded in doing so for you.We hope to have the pleasure of welcoming you back again in the future. Warm regards,

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
This is a nice hotel, and they go out of your way to make you happy. Unfortunately, their TV and entertainment system in each of the rule is horrendous. Every single time I stay there, and I’ve stayed there multiple times, the cable and TV system doesn’t work. If you plan on spending any time in the rooms, or for your kids, to watch TV, the signal strength and clarity is just ridiculous. They need to replace the entire provider and get a new one as I will no longer stay there if this doesn’t occur soon.
Stayed 3 nights in Feb 2024
Response from Buraphat on 11 Feb,2024
Dear Paul, Thank you for sharing your feedback ! We are delighted to see that you have enjoyed your stay with us ! However we would like to apologize for the technical issue that has occured with the entertainement systems in the room.We highly value your feeback, as it helps us improve and rectify the issues such as the one you mentionned.If there is anything else we can do to make your next stay perfect, let us know.Sincerely, The Monville Team

8/10 Good

Khosh

Liked: Cleanliness, amenities, property conditions & facilities
I like it it’s close downtown
Stayed 3 nights in Feb 2024
Response from The Monville team on 12 Feb,2024
Dear Khosh, Thank you for taking the time to leave us a review, we are glad to know you liked our location! We are looking forward to welcome you again soon, Best regards,

6/10 Okay

Jianwu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Final , the hotel refund me the extra guest fee which they double charge. i pay one person extra fee when i book in expedia, when i check in , the hotel charge me once again, it is not successful communiction with front desk, after come back home, i ask expedia try to get refund from hotel, also not success, at last, ourself send a email to Hotel book department .they agree refund me. good luck
Stayed 4 nights in Dec 2023
Response from Abir Sakr - Front Office Manager on 12 Feb,2024
Dear Jianwu,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced regarding the double charge for the extra guest fee. It is regrettable that there was a breakdown in communication during your stay.We are glad to hear that the issue has been resolved and that the hotel has refunded the extra charge to you. Your feedback is invaluable to us as we continually strive to improve our service and guest experience.Please accept our apologies once again, and we appreciate your understanding. Should you choose to stay with us in the future, we will ensure that your experience is seamless and enjoyable.Warm regards,

10/10 Excellent

Javier Enrique

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Nice and clean
Stayed 1 night in Jan 2024
Response from Buraphat on 8 Feb,2024
Dear Javier, Tank you for sharing your amazing rating adn feedback !We are delighted to see you enjoyed your stay.If there is anything we can do to make your next stay even better, let us know.It would be our pleasure to welcome you back at hotel Monville.àRegards, The Monville Team

10/10 Excellent

Katryne

Stayed 1 night in Jan 2024
Response from Buraphat on 6 Feb,2024
Dear Katryne, Thank you for your perfect rating ! We are thrilled to see that you had a wonderful stay with us.If there is anything we can do to make your next stay even more unforgettable, let us know.We wish you a lovely evening, The Monville Team