Desk, soundproofing, free WiFi, bed sheets

Reviews of Motel Ideal

3 out of 5
Motel Ideal
379, boul. Curé-Labelle, Laval, QC

Reviews

8.0

Very good

Rating 10 - Excellent. 171 out of 462 reviews" "
Rating 8 - Good. 181 out of 462 reviews" "
Rating 6 - Okay. 61 out of 462 reviews" "
Rating 4 - Poor. 31 out of 462 reviews" "
Rating 2 - Terrible. 18 out of 462 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loris

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

2/10 Terrible

Sarajuddin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact it was a whole different room then showed in the pictures posted on Google and other websites. And it was very dirty with worms and cockroaches on the bed.
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Is catfishing a thing for hotels? They show pictures of great looking rooms but that's not what I got. I was expecting a modern remodeled room but I was given something out of the 60's. The outside door lock required a key that didn't work right. My card for the room had to be reset EVERY DAY. The only things good about the room was it was fairly quiet and close to food.
Stayed 3 nights in Apr 2024
Response from Alice on 22 Apr,2024
Hello Kevin, We are sorry to hear you believe you have been catfished. This being said, we offer a wide variety of rooms, all of which have pictures on our website. They are presented based on popularity which explains why our renovated rooms are the first showned. This being said, when you book a particular type of room, you should be able to see pictures related to that category. If that is not the case, feel free to let us know and we will contact Expedia to fix the issue. Cordially, Motel Idéal Ste-Rose

6/10 Okay

Yekaterina

Stayed 2 nights in Apr 2024

6/10 Okay

Prince Alexis

Business traveller
Bad cleanliness and staff services
Stayed 3 nights in Apr 2024
Response from Alice on 19 Apr,2024
Hi Prince, we are sorry to hear you did not enjoy your stay. Your comments will be passed along to our staff members to make sure it does not happen again. Thank you!

2/10 Terrible

Eduardo

Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2024

10/10 Excellent

Janani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Abdenour

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Guy Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Mar 2024

4/10 Poor

SeonJoo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

KHALED

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Price and location
Stayed 1 night in Mar 2024

8/10 Good

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT stay. Bright clean room with bright clean bathroom. Find the bed pillows in the cabinets at the bottom of the closet and snooze well into the morning. The front desk told me that this property was recently acquired, so I guess things might change.
Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at a good price.The location is very close the everything, the room was huge and spacious. The bathroom had heated floors which was a great addition and the room had an interior and exterior exit which made unloading the car very easy. Looking forward the staying again!

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing room for the price, crazy hotels cost that much these days but this was a genuinely nice place to stay, bed isn’t super comfortable tho
Stayed 1 night in Nov 2023

8/10 Good

jean-michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sevan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and affordable
Stayed 3 nights in Oct 2023

10/10 Excellent

Yong Chan

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the privacy!
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Better towels would be preferred Otherwise all was great
Stayed 1 night in Oct 2023

10/10 Excellent

Judith, Bellingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the ev charger. It worked well.
Stayed 2 nights in Sep 2023

8/10 Good

Briana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 2 nights in Aug 2023

4/10 Poor

Bryan

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We stayed 4 nights & they didn’t clean our room once. We had to ask for clean towels. Very nice rooms otherwise
Stayed 4 nights in Aug 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working was super friendly and the place was clean. Close to some restaurants and grocery stores. I would recommend if you're in the area. Thank you!

10/10 Excellent

GURMIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Very clean and comfortable rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Marc

Très propre
Stayed 1 night in Aug 2023

10/10 Excellent

charles

Liked: Amenities
one night only bur everything was as expected
Stayed 1 night in Aug 2023

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
should have had a microwave upstair people stomped on our heads all night
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria-Luiza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new building with 2 stories, large rooms and bathrooms, everything very new, clean and quiet.
Stayed 1 night in Jul 2023

6/10 Okay

Qing

Travelled with family and small children
Liked: Cleanliness
I have booked a room with 2 queen beds, only to arrive to a room with one queen and 1 pull out sofa bed. The sofa bed was extremely uncomfortable, with very thin padding and metal support hurting our backs. The fridge was also not turned on. We put our mini groceries in, including my toddler's milk, only to realize the next morning that the fridge was off. When I inquired about the room, the receptionist said the only room with 2 queen beds had some broken things that needed repairs, that's why they sent us to the other room with the pull out bed. This was not communicated to us in advance, and no apology or anything was offered. We requested to change the room to 2 beds, and was told we had to wait for light bulbs to be changed, something that was not mentioned as a part of the things that needed repair. The hotel is clean otherwise, but better service and communications are needed.
Stayed 2 nights in Jul 2023

2/10 Terrible

Lawrence

Travelled with group
Disliked: Staff & service, property conditions & facilities
The room had no hot water. Their solution was to put two adult men in one bed in a room with hot water. Also, A/C ran all night and was very loud….and it didn’t remove the dampness from the room. I wrote to hotel management with this complaint and they did t return my email.
Stayed 1 night in Jul 2023

10/10 Excellent

Regan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

LIANG

Hairs on the beds. There is no coffee machine in the room.
Stayed 1 night in Jul 2023

10/10 Excellent

Shirley

Liked: Cleanliness
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was fine. Beds were comfortable and the room was clean. One problem was the air conditioner. It was right next to my bed and was kind of loud. Other than that this motel was good.
Stayed 3 nights in Jun 2023

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities
The room is pretty clean.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

oscar

Travelled with family
Very clean
Stayed 1 night in Jun 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great motel- clean- staff, excellent- helpful and friendly, thank you 😊
Stayed 1 night in Jun 2023

8/10 Good

Isa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Gilles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, and the motel has a lots of parking spaces. The only problem, there is no elevator to go to the second floor.
Stayed 5 nights in May 2023

8/10 Good

Michael Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023