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Reviews of Motel St-Eustache

2.5 out of 5
Motel St-Eustache
40, rue Dubois, Saint-Eustache, QC

Reviews

7.4

Good

Rating 10 - Excellent. 151 out of 563 reviews" "
Rating 8 - Good. 197 out of 563 reviews" "
Rating 6 - Okay. 120 out of 563 reviews" "
Rating 4 - Poor. 52 out of 563 reviews" "
Rating 2 - Terrible. 43 out of 563 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
service was good
Stayed 1 night in Apr 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome. So polite and sweet!
Stayed 1 night in Apr 2024

6/10 Okay

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room I got this time wasn’t has great. No microwave, cold air comming in through back door and window. Will not stop me from going again but will remember room number not to get same one again.
Stayed 3 nights in Feb 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Bel accueil et réception.
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access around the city, close to a lot of restaurants shopping malls
Stayed 2 nights in Feb 2024

2/10 Terrible

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price can’t complain , a lot of commodities around the area
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nadia

Liked: Staff & service
Disliked: Property conditions & facilities
Great service at the reception but poor conditions for the rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Dmitri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alex

Stayed 1 night in Jan 2024

6/10 Okay

Michèle

Stayed 1 night in Dec 2023

8/10 Good

Guylaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Nicole

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Nadejda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay in the Motel. My room was spacious and clean. Reception staff were very friendly and helpful. Carpets in hallway are a bit old. The TV in my room didn't have proper remote so i had to "press buttons" on tv itself. Otherwise, I had a good stay in the motel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Priscilla

Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023

2/10 Terrible

Sylvie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Politesse des employés, bas prix. Ce qui explique le reste: Etat des lieux plus que désuet, poignée de porte qui menace de tomber au moindre coup de vent, aucunement insonorisé, poils dans les draps…. Bref, nous ne reviendrons pas.
Stayed 2 nights in Nov 2023

6/10 Okay

Normand

Stayed 2 nights in Nov 2023

4/10 Poor

Donnalee

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
If you need somewhere to only sleep, this will be decent.. no more than that. Run down, and limited hot water. Wifi connection also very poor.
Stayed 1 night in Nov 2023

6/10 Okay

Sylvie

Travelled with family
Comfortable clean beds. Chain lock was missing on our door for extra security. The worst was the extremely slippery bathtubs in both rooms we stayed in, we felt as if we were on ice. We were all extra careful while taking our showers, it was very worrisome as my roommate is 70 years old and the other person also older in other room as health (mobility) issues I was very worried that one of them would fall in shower or myself for that matter. None of us lingered in shower we just wanted to be get our shower done and out of there safely. On the plus side there was very good water pressure in showers. When signing in at counter I asked the person at counter if both rooms were one beside the other, he replied yes but when we got to second floor where are rooms were the rooms were not beside one another they were a few doors down from one another not sure why he said yes when asked. We also found a good size piece of papers that was missed from previous people renting this room that was behind the little table in between both beds. We found it because we had to move the table searching for a plug-ins for my roommate to use her CPAP machine since there were no plug-in at all in wall where that table was there was only plug-ins on the other sides of both beds on either sides (corner) of rooms.
Stayed 1 night in Oct 2023

6/10 Okay

Scott

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Lawrence

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The surrounding area is good, close to groceries and restaurants. However, when we got to the hotel. The can't find my reservation, and I booked 2 rooms. And yes, my reservation says confirmed on Expedia site. It was a long weekend, and we drove all the way from Toronto. So it was inconvenience that they couldn't find my reservation. I've been booking from Expedia for a long time and been a long time customer here and this is the first time that had happen to me. I was shocked that it was even possible. So now I make sure I contact all my bookings to confirm! Lesson learn here! Good thing the owner or manager there found a solution but I had to really express to him that we drove all the way here for nothing. The double occupancy rooms were fully book on the weekend (long weekend), so we had to change room but he just gave us an upgrade rooms with the same rate. About the room, just need vacuuming, and dusting. Bathroom is too small to move around. Towels provided was only for 2, they should know to put more when you check in because they see more people are staying in the room. Overall, I was traumatized from my check in process, so now I have to always confirm with the hotel directly.
Stayed 2 nights in Aug 2023

8/10 Good

Said

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Michael

Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Calvin

Liked: Staff & service
Disliked: Property conditions & facilities
No internet signal ,too weak. TV also did not work
Stayed 1 night in Oct 2023

8/10 Good

Amir, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

8/10 Good

Prudencia

Stayed 2 nights in Oct 2023

6/10 Okay

Hau Ying

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Sporadic Staff Availability and Sketchy Atmosphere
We arrived late in the evening (just shortly before midnight), and there was no staff available (with a sign « de retour en 15 minutes », which we ended up waiting for more than that. The motel condition (corridors and decor) was a bit run-down, and a bit sketchy. Though the room is well-equipped and mostly clean (as far as we can see). Plentiful washroom supplies which was nice. Some of the lightbulbs were not working (flashing in the middle of the night or just simply wouldn’t turn on), which can be frightening. Fridge was not working well. Next morning when we checked out, the same situation happened (with sign this time « de retour en 20 minutes »). No one was there to help our check-out process despite we were in a rush. There was free coffee available which was appreciated, but no other condiments.
Stayed 1 night in Oct 2023

6/10 Okay

simon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing fancy here but good for a one night stay. Place is old but clean overall. The bed was big and comfortable and we had a great night of sleep. The amenities advertised are not too accurate. Restaurant and breakfast were not available the morning we stayed there and we usually base our hotel room rental choice with these two options because I like a quick coffee and breakfast in the morning. The room didn’t have a coffee machine either so I was out of luck.
Stayed 1 night in Sep 2023

8/10 Good

Paul-andre

Stayed 1 night in Sep 2023

6/10 Okay

Pascale

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Gilbert

Stayed 1 night in Sep 2023

10/10 Excellent

Jimmel

Stayed 1 night in Sep 2023

6/10 Okay

Vicky

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

2/10 Terrible

Charles-Antoine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were dirty, towels were not clean.
Stayed 2 nights in Sep 2023

8/10 Good

Chicken

Liked: Cleanliness, staff & service, property conditions & facilities
This motel exceeds our expectation as a motel. They were clean and equip with some necessary things like soap, shampoo etc… there’s coffee as well and restaurant. I only don’t like because no elevator and we are at 2nd floor. So we need to carry our luggage through the stairs. 😥
Stayed 1 night in Sep 2023

4/10 Poor

Stephanie

Stayed 1 night in Sep 2023

10/10 Excellent

Joanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service de Mohammed, super accueillant et sympathique. Bonne humeur très apprécié
Stayed 1 night in Sep 2023

6/10 Okay

Renuka

Liked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Derek

Disliked: Staff & service, amenities
For $150 a night, I expected a lot more, starting with a cup of coffee in my room in the morning waking up. This hotel seems to think the bare minimum is enough. For the bare minimum, that nightly rate is outrageous. There's not even a room phone, I had to call the front desk using my cell phone to ask for the password for the wifi. I come to the Montreal area at least 2-3 times a month and need to stay overnight/s on occasion, however, this is a place I would not ever return to.
Stayed 1 night in Sep 2023

6/10 Okay

Tahsin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay, would definitely stay again, cozy
Stayed 1 night in Aug 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

4/10 Poor

Benny

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Ken, Nashville

Liked: Cleanliness, staff & service
Clean bed but very basic old style hotel with few amenities, at a low price. It was functional and exactly what I needed. It was good for me, but people looking for more modern conveniences would not be pleased.
Stayed 3 nights in Aug 2023