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Reviews of I.L.Y Hotels la Rosière

4 out of 5
I.L.Y Hotels la Rosière
227 rue des Eucherts, Montvalezan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 1 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Too random cuisine in terms of quality. Sometimes great sometimes very poor. Staff was Ok. The rest is great
Stayed 7 nights in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Esengul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury ski
Great new hotel close to slopes and amenities - fantastic for a family holiday
Stayed 5 nights in Dec 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great with dogs. Good location for skiing, walks and the village
Stayed 6 nights in Dec 2023

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream Hotel
What a beautiful hotel in a beautiful location. Rooms with a view, food to die for and exquisite service.
Stayed 1 night in Aug 2022
Response from Sandrine Arnould on 4 Sept,2022
Dear Nicholas, We are really delighted to acknowledge the notation and comment that you attribute to ILY. We are happy to read that you were satisfied with our hotel and the location was very beautiful!We are also very glad to read that you appreciated your room likewise the quality of our restaurant.Than you very much for your very kind feedback.We look forward to welcoming you again!Kindest regards,

8/10 Good

Dean

Stayed 4 nights in Feb 2022

10/10 Excellent

Osazemen, Weybridge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. Will be back.
Stayed 5 nights in Feb 2022
Response from Laura on 20 Feb,2022
Hi, We are glad to see that your stay was a beautifull moment! Hope to see you again! Best regards,

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the Alps
We had a fantastic stay here. The hotel is very modern, clean, and comfortable. It’s just a walk down the hill to Les Eucherts. You can rent all your ski equipment in the hotel and store it in the locker provided. We took the half-board option at the restaurant, which was a great choice. They changed the menu and added different items every 2 days, so we didn’t get bored. The breakfast buffet had many options. We had a family suite and the kids loved having their own space with a bunk bed. We spent our time skiing, ice skating, swimming, using the spa, sledding, and walking through the town. We would recommend this hotel to everyone!
Stayed 5 nights in Dec 2021
Response from Bérengère on 26 Dec,2021
Dear Erica, Thank you very much for taking the time to share your feedback. We are very happy to read that you enjoyed your stay with us. As you were one of our first guests since our recent reopening, it means a lot to us. We hope you will come back soon. Kind regards, Bérengère

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and staff... this was our second time back. Thank you for a lovely Christmas.
Stayed 7 nights in Dec 2019
Response from Richard General Manager on 2 Jan,2020
Dear Gary, Thank you very much for your comments. We look forward to welcoming you again soon. Sincerely, Richard General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Arzum, CACHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un séjour agréable au ski dans ce bel hôtel
Stayed 4 nights in Mar 2024

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, very friendly staf, nice food and close to skielifts
Stayed 4 nights in Feb 2024

8/10 Good

Enrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buon hotel
Stayed 8 nights in Aug 2023

2/10 Terrible

Alberto Mirko

Stayed 10 nights in Aug 2023

10/10 Excellent

Viviane

Stayed 1 night in Aug 2023

8/10 Good

Jean Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Coktails décevant
Super séjour légèrement gâché par un coktail "passionnément" plutôt décevant car 17 glaçons sans Rhum tout du moins indétectable dans l'eau. Encore si ce n'était que cela mais nos remarques n'ont pas été prises en compte prétextant que la formule ne pouvait pas être changée. c'est l'attitude de la responasble que nous condamnons. Dommage
Stayed 2 nights in Aug 2023

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Struttura bella e anche se grande tranquilla. Ottima colazione.
Stayed 3 nights in Aug 2023

10/10 Excellent

Cendrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour au paradis
Excellent séjour, l’ensemble du personnel est serviable et à l’écoute Merci encore
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Angélique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil et services au topl très aimables à refaire avec plaisir
Stayed 6 nights in Aug 2023

10/10 Excellent

stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top
Propreté confort. Chambre très belle . Petit déjeuner excellent vue magnifique Je recommande sans aucune hésitation
Stayed 1 night in Jul 2023

10/10 Excellent

voisin

Stayed 1 night in Aug 2023

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel. Fantastic views. Very helpful staff. One of the best hotels we have stayed in.
Stayed 1 night in Jul 2023

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt Hotel beläget på vackert läge
Trevligt hotell beläget i vackert läge. Fina, fräscha rum och trevlig personal
Stayed 2 nights in Jul 2023

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour!
Stayed 1 night in Jul 2023

8/10 Good

SOPHIE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Très bel hôtel, moderne et récent, grand spa avec piscine intérieure. Beau petit déjeuner très complet. La vue est grandiose, privilégiez une chambre avec balcon. Quelques erreurs au niveau du service en chambre, mais globalement l'accueil est très bien.
Stayed 1 night in Jul 2023

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel à la déco cosy et panorama incroyable
Personnel de la réception très agréable, chambre très joliment décorée, literie particulièrement confortable, forte réactivité des équipes pour répondre à nos besoins. Petit déjeuner ultra frais et copieux.
Stayed 1 night in Apr 2023

8/10 Good

Arnaud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
petites améliorations
Hotel très agréable et personnel très souriant et avenant restaurant surfait et très cher mais personnel au top . Sur l'hotel lui même , quelques petites suggestions ( à faire suivre aux exploitant spa et restaurant ): - installer un temporisateur de 30s/1mn quand on retire la carte du contacteur en chambre - Pas de jus d'orange frais pressé , que du jus en bouteille pas top . - Offrir une petite collation au retour du ski , cela devient courant dans les 4* ( chocolat/thé/café cookies reste des vienoiseries du matin ) - Pas de douche dans l'espace spa ce qui est un inconvénient car il faut aller à l'espace piscine pour se rincer et revenir
Stayed 3 nights in Jan 2023
Response from Sandrine Arnould on 23 Feb,2023
Cher Arnaud, Nous vous remercions de partager votre avis suite à votre passage à ILY.Nous sommes ravis de lire que vous ayez trouvé notre hôtel très agréable et notre personnel « au top » s’efforçant chaque jour de vous offrir un service de qualité.Nous ne manquerons pas de partager votre constructif retour quant aux prestations mentionnées afin de toujours améliorer la qualité de nos services et prestations.Nous serons ravis de vous accueillir à nouveau prochainement, Sincères salutations,

10/10 Excellent

Ughetto

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel contemporain
Excellent séjour à cet hôtel. Très qualitatif, chambres très spacieuses au design soigné. Très belle vue depuis le 7étage. Petit déjeuner dans un lieu très bien décoré, copieux. Je recommande vivement l'hôtel A l'exception du restaurant que je ne recommande vraiment pas - impossible de réserver avant 21H, le premier service étant réservé aux clients en demi-pension, très forte attente, manque d'attention et d'organisation, et carte réduite. (Le second soir où nous y sommes allés : nous sommes arrivés à 20H45 / la bouteille d'eau a été posée à 22H08 et le repas servi à 22H30, sans aucune excuse ou attention particulière de la part du personnel.) Vous pouvez vraiment choisir cet hôtel et ensuite, la station vous offrira des restaurants certes, plus "classiques" ou à l'image plus "touristique" mais bons et dans lesquels vous aurez un réel service.
Stayed 6 nights in Aug 2022
Response from Sandrine Arnould on 28 Aug,2022
Cher client, Nous vous remercions pour votre retour suite à votre expérience à ILY Hotels La Rosière.Nous sommes ravis de lire que vous trouvez l’hôtel très qualitatif at que vous ayez apprécié le design et l’espace de votre chambre.Nous vous sommes très reconnaissant de recommander ILY.Nous vous prions de nous excuser pour le restaurant. Comme beaucoup nous avons souffert d’un manque de personnel, et nous avons tout mis en œuvre pour essayer de vous satisfaire, cela n’a pas été suffisant et nous en sommes désolés.Nous espérons avoir l’occasion de vous accueillir à nouveau pour un séjour qui répondra entièrement à vos attentes.Sincères salutations,

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Hervorragend
Sehr schönes Hotel am Berg. Zimmer sind top mit sehr schönem Bad und toller Aussicht. Der Wellnessbereich ist 1A. Das Essen im obersten Stockwerk ist Spitze. Immer gerne wieder
Stayed 1 night in Jul 2022
Response from Sandrine Arnould on 27 Aug,2022
Dear Dieter, Although I cannot communicate in your language, I would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience. We were really delighted to acknowledge the notation and comment that you attribute to ILY. We will be glad to welcome for a new stay in ILY!Kindest regards,

8/10 Good

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Jimmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tur i bjergene i juli 2022
Vi havde et par super gode dage, alt var godt - super værelse, udsigt m.m. Dog kunne vi godt bruge menukort på engelsk. Mega godt til prisen. Kunne godt finde på at komme tilbage.
Stayed 2 nights in Jul 2022
Response from Sandrine Arnould on 27 Aug,2022
Dear Jimmi, Although I cannot communicate in your language, I would like to respond to you and am therefore answering you in English. Please accept my apologies for any inconvenience. We have a menu in English, why didn't you ask for it? Thank you for your recommendation and we look forward to welcoming you back!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Marcal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Sandrine Arnould on 27 Aug,2022
Dear Marcal, We were really delighted to acknowledge the notation that you attribute to ILY. We look forward to welcoming you soon!Kindest regards,

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Laura on 20 Feb,2022
Bonjour Monsieur, Nous sommes ravis de constater que votre séjour s'est déroulé de la meilleur des manières! Nous serons ravis de vous accueillir lors d'un prochain séjour! Cordialement,

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Laura on 20 Feb,2022
Bonjour, Nous vous remercions d'avoir pris le temps de noter votre séjour. Nous sommes ravis de constater que votre séjour au sein de notre établissement ait pu satisfaire vos attentes. Cordialement,

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Très décevant, à éviter ou à fuir
Location d’une suite 2 chambres pour des vacances au ski en demi-pension: restaurant très long pour le service, carte non renouvelée donc ennuyeuse pour tous les soirs, manager du resto non professionnel La suite manque de confort, un seul sèche serviette pour deux salle de bains, douche accès direct dans l’espace commun…pas d’intimité, armoires dans l’espace commun, aucun rangement dans la chambre parentale, ménage à la va vite Un petit radiateur électrique pour chauffer le salon…qui s’éteint quand on part de la suite car plus d’électricité… Vraiment cher payer pour un hôtel qui se veut nouveau ! Seulement la déco est très sympa et casier à ski agréable Manager de l’hôtel n’a aucune parole…prix du massage déduit au moment du départ suite à ma demande mais 3jours après, le paiement a été pris sans notre autorisation par la cb donnée en garantie!!! Aucun professionnalisme et menteuse de surcroît!
Stayed 6 nights in Dec 2021

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand confort avec repas gastronomiques
Chambre spacieuse, confortable avec une vue imprenable ! Les repas en 1/2 pension sont excellents ! Seul bémol, on est proche des pistes mais pas sur les pistes, obligé de porter les skis pour aller skier sur 100m
Stayed 7 nights in Mar 2020

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel in La Rosiere
A very nice 4* hotel with great rooms and facilities incl. nice spa, we only missed a fitness room. The level of service and helpfullness was extremely high on all levels at Hyatt Centric. We had a great stay and look forward to come back to this unique hotel, it is a perfect location for skiing and enjoying the sun. A hotel for those who wish a great hotel with full service.
Stayed 7 nights in Feb 2020

8/10 Good

edith, sevres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant et superbe
qualité , confort, gentillesse du personnel irréprochables les installations sportives , infrastructure comprenant le bar le restaurant les chambres sont vraiment de bon niveau a découvrir absolument
Stayed 6 nights in Apr 2018