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Hotel Portaló

3.0 star property
Beach resort with outdoor pool

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Photo gallery for Hotel Portaló

Poolside bar
Balcony
Balcony
Individually decorated, blackout curtains, free WiFi, bed sheets
Outdoor pool, open 10:00 AM to 9:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Chalet

Individually decorated, blackout curtains, free WiFi, bed sheets

Deluxe Chalet

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Minibar
Living room
Daily housekeeping
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Chalet (Family)

Individually decorated, blackout curtains, free WiFi, bed sheets

Deluxe Chalet (Family)

Highlights

Individually decorated
Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Minibar
Living room
Daily housekeeping
  • 72 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room

Individually decorated, blackout curtains, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
Air conditioning
Blackout curtains
Private bathroom
Minibar
Living room
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Chalet (Master)

Individually decorated, blackout curtains, free WiFi, bed sheets

Deluxe Chalet (Master)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Private indoor hot tub
Air conditioning
Separate bedroom
Blackout curtains
Jetted bath
Private bathroom
Shower/bath combination
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Chalet

Individually decorated, blackout curtains, free WiFi, bed sheets

Superior Chalet

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually decorated
Air conditioning
Separate bedroom
Blackout curtains
Private bathroom
Minibar
Living room
Daily housekeeping
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet Deluxe with Sea View

Individually decorated, blackout curtains, free WiFi, bed sheets

Chalet Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet Super with Sea View

Individually decorated, blackout curtains, free WiFi, bed sheets

Chalet Super with Sea View

  • Sea view
  • Sleeps 5
  • 1 Single Sofa Bed and 2 Double Beds
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About the area

Map
Ladeira da Igreja - Praça Portaló, Centro, Cairu, BA, 45428-000

What's nearby

  • Morro de São Paulo Pier - 1 min walk - 0.0 km
  • First Beach - 7 min walk - 0.6 km
  • Second Beach - 9 min walk - 0.8 km
  • Third Beach - 12 min walk - 1.0 km
  • Fourth Beach - 12 min drive - 2.3 km

Getting around

  • Morro de São Paulo Airport (MXQ) - 1 min drive

Restaurants

  • ‪O Casarao Restaurante - ‬2 min walk
  • ‪Cafe Caramelo - ‬5 min walk
  • ‪Toca do Morcego - ‬3 min walk
  • ‪A Bodeguita - ‬5 min walk
  • ‪Restaurante Morena Bela - ‬2 min walk

About this property

Hotel Portaló

Property highlights
At Hotel Portaló, you can look forward to free cooked-to-order breakfast, a poolside bar and a terrace. The on-site restaurant offers breakfast, lunch, dinner and light fare. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and a library.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • A round-trip airport shuttle (surcharge), tour/ticket information and a front desk safe
  • Luggage storage and multilingual staff
Room features
All guestrooms are individually decorated, and feature comforts such as air conditioning, in addition to amenities such as free WiFi.
Other amenities include:
  • Bathrooms with free toiletries

Languages

English, Portuguese, Spanish

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  • Breakfast included
  • Free WiFi
  • Air conditioning
9.6 out of 10, Exceptional, 320 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 100
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Living room

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Hotel Portalo
Portalo
Portalo Hotel Morro de Sao Paulo
Portalo Morro de Sao Paulo
Hotel Portalo Morro De Sao Paulo, Brazil
Hotel Portaló Morro de Sao Paulo
Hotel Portaló
Portaló Morro de Sao Paulo
Portalo Hotel
Hotel Portaló Morro Sao Paulo
Hotel Portaló Cairu
Hotel Portaló Resort
Hotel Portaló Resort Cairu

Frequently asked questions

Does Hotel Portaló have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 9:00 PM.

Is Hotel Portaló pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portaló?

This property doesn't offer parking.

What time is check-in at Hotel Portaló?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Portaló?

Checkout is at noon.

Does Hotel Portaló provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Portaló located?

Situated in Cairu, this beach resort is steps away from Morro de São Paulo Pier, Nossa Senhora da Luz Church and Aureliano Lima Square. First Beach and Morro de São Paulo Fort are also within 10 minutes.

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Hotel Portaló Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 110 reviews
Rating 8 - Good. 32 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
It‘s very close to the Port, very nice garden, swimmingpool area and perfect place to watch the sunset .
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

PABLO

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lindo, porém mal cuidado.

Estive com minha família em janeiro de 2025 no Portaló. A Pousada é linda, vista do chalé é sensacional, o chalé era para ser incrível. Porém, tudo no hotel é velho, com péssima manutenção. Toalhas velhas, Boias nas piscinas desbotadas do sol, espreguiçadeiras velhas. Mas o pior foi no dia em que choveu que alagou meu quarto. Vazaza uma cachoeira pelo teto. Terror e pânico. Acordamos molhados. Fui procurar ajuda e tive que levar para o quarto panelas e baldes com ajuda do vigia. No dia seguinte não tinha toalhas disponíveis no hotel, por que todas estavam molhadas (segundo eles). Péssima experiência
Stayed 2 nights in Jan 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

José Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Marivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Só achei um pouco cansativo a subida para meu quarto, e a com a mala era bem pior a subida. Mas todos os funcionários foram bem cordiais e educados.
Stayed 3 nights in Jan 2025

8/10 Good

ketlem

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto amplo , cama confortavel . Atendimento dos funcionarios excelente.
Stayed 3 nights in Jan 2025

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi excelente a estadia, tudo muito bem organizado e destaco o atendimento dos funcionários, muito bem preparados. O hotel tem a melhor visita de Morro de SP. Fica muito bem localizado, sendo 500 metros do Centro e ao lado do Cais.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kimberly l g Slompo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito bom passar esses 7 dias no Portalo todos os funcionarios sao muito solicitos, a comida é boa! A Massagista excelente. Nao da vontade de sair do hotel. Recomendo
Stayed 7 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Louis Dorian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

TATIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem dos sonhos

Lugar magnífico! Pura natureza....café da manhã saboroso e de ótima qualidade. A piscina incrível, vista de pôr do sol perfeita.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paulo de Tarso

Stayed 2 nights in Aug 2024

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimas

Stayed 5 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel aconchegante que atendeu todas nossas expectativas! Recomendo !
Stayed 4 nights in May 2024

10/10 Excellent

FAGNER

Stayed 2 nights in May 2024

8/10 Good

Javier Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Os colaboradores do hotel , são um diferencial!!

A estadia foi sensacional, os colaboradores super receptivos, principalmente o Wallace foi nota 1.000, conseguindo passeio sensacional em cima da hora , com preço justo, sem contar a massagem que minha esposa e eu fizemos com a massoterapeuta kat, foi divina, saímos super relaxados, e tb a drenagem que ela fez na minha mulher, foi muito boa. A única coisa que não foi muito boa , foi ar condicionado, acho que pelo o quarto ser grande , não gelou muito, mas conseguimos dormir sem problemas, e tb não conseguiram servir almoço no domingo, devido a demanda, conforme nos informaram
Stayed 1 night in Mar 2024

6/10 Okay

Herivelton

Liked: Staff & service
Stayed 5 nights in Feb 2024

8/10 Good

José Wallace

Liked: Cleanliness, staff & service, room comfort

Não demos sorte com o nosso quarto!

O hotel em si é excelente em todos os aspectos, no entanto, no nosso quarto deixou muito por desejar, o wi fi não funciona no quarto, a luz central está com mal contato e só acende quando “ela deseja”, a televisão fica chuviscando o tempo todo e no último dia pegamos uma chuva que molho bastante o quarto com costeiras persistentes!
Stayed 4 nights in Feb 2024

10/10 Excellent

Thays

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Thays

Stayed 2 nights in Jan 2024

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência excepcional! Hotel maravilhoso! Localização excelente! Uma experiência incrível! Só senti falta do WiFi no quarto... mas não ofuscou o brilho da estadia.
Stayed 5 nights in Dec 2023