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Reviews of Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
8 Walmart Dr, Moundsville, WV

Reviews

9.4

Exceptional

Rating 10 - Excellent. 227 out of 315 reviews" "
Rating 8 - Good. 71 out of 315 reviews" "
Rating 6 - Okay. 12 out of 315 reviews" "
Rating 4 - Poor. 3 out of 315 reviews" "
Rating 2 - Terrible. 2 out of 315 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a easy check in and convenient with all the stores around
Stayed 1 night in May 2024
Response from Joni Grubler on 6 May,2024
Thank you! We are pleased that you had a pleasant stay at our hotel. We hope you visit us again soon!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, clean rooms, great place!
Stayed 2 nights in Apr 2024
Response from Joni Grubler on 4 May,2024
Thank you! We are so pleased that you enjoyed your stay while visiting our community. We sure hope you visit us again soon!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and comfortable bed!
Stayed 1 night in Apr 2024
Response from Joni Grubler on 26 Apr,2024
Thank you! We are pleased you enjoyed your stay with us! We hope you visit us again!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and always willing to assist. Will definitely stay here more often when visiting family.
Stayed 1 night in Apr 2024
Response from Joni Grubler on 12 Apr,2024
Thank you! We love having family members of our community. We are pleased that you enjoyed your stay and hope to see you again.

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities
You have to go to Bob's Lunch. Best home cooked food I've had in a very long time. Portions were huge and prices were great. (Recommended by the hotel staff)
Stayed 3 nights in Apr 2024
Response from Joni Grubler on 9 Apr,2024
Thank you! Glad you were able to visit one of our local treasures in Bob's Lunch. Their food is great and we love sharing them with you! Come visit us again soon!

10/10 Excellent

TAHIROU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Sleep Inn & Suites hotels because they're clean and breakfast is always good. This one in Mounsville, WV is by far the best in breakfast menu diversify and room cleanliness. 5 stars.
Stayed 2 nights in Apr 2024
Response from Joni Grubler on 9 Apr,2024
Thank you so much for your awesome review. We try to make each guest's stay as welcoming as possible. We love being your home away from home. We hope you visit us again!

10/10 Excellent

angela n

Great staff
Stayed 1 night in Mar 2024
Response from Joni Grubler on 4 Mar,2024
Thank you! We hope you visit us again soon!

10/10 Excellent

Zack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was great
Stayed 1 night in Feb 2024
Response from Joni Grubler on 19 Feb,2024
Thank you! We are pleased that you enjoyed your stay with us. We hope you visit again soon!

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place. Slept very good here. Convenient location, and really enjoyed it.
Stayed 2 nights in Feb 2024
Response from Joni Grubler on 12 Feb,2024
Thank you! We are happy that you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff; very accommodating. Excellent hot breakfast.
Stayed 1 night in Feb 2024
Response from Joni Grubler on 5 Feb,2024
Thank you for your kind words. We are pleased that you enjoyed your stay with us and hope you return soon.

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was right above the pool, I think, because the smell of clorox/chlorine was very strong; but at least it smelled clean! The Attendant was very courteous and accommodating.
Stayed 1 night in Jan 2024
Response from Joni Grubler on 29 Jan,2024
Thank you! We do not have a pool, but at least you know we do our best to keep the rooms clean. We don't usually smell it that clearly so we must have had a bad room. We sure hope you visit us again soon!

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to thanks all the employees
Response from Joni Grubler on 25 Jan,2024
Thank you! We are pleased that you enjoyed your stay with us, and we hope to see you again soon!

4/10 Poor

Brittaney

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Joni Grubler on 16 Jan,2024
I am sorry that you were not pleased with your stay. I wish you had come to me so that I could have tried to help the situation. We strive to make each guest happy and we hope you give us another chance.

10/10 Excellent

Robert

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Joni Grubler on 2 Jan,2024
Thank you!! We hope you will visit us again!

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Friendly, smiling employees. Breakfast was so much better than anticipated with many options available. The most comfortable bed I've had in any hotel stay!
Stayed 1 night in Dec 2023
Response from Joni Grubler on 26 Dec,2023
Thank you so much. We try to make each guest's stay a great home away from home. We look forward to having you visit us again!

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay; the staff was very helpful and very friendly. The facility was clean quiet and attractive. We will certainly use this motel again.
Stayed 1 night in Dec 2023
Response from Joni Grubler on 5 Dec,2023
Thank you! We love hearing that your home away from home stay with us was great!! We hope to see you again soon!

8/10 Good

Jacob

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this place can't be beat. It was also very clean and the staff were cordial.
Stayed 1 night in Nov 2023
Response from Joni Grubler on 28 Nov,2023
Thank you for your kind words. We sure hope you visit us again soon!

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Joni Grubler on 22 Nov,2023
Thank you for the perfect score! We hope you have a blessed holiday this weekend.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Joni Grubler on 13 Nov,2023
Thank you for your review. We hope to make that a perfect 10 when you stay again with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Joni Grubler on 5 Nov,2023
Thank you for the perfect 10 review! We sure hope you visit us again soon!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Joni Grubler on 26 Oct,2023
Thank you! We love to see that our guests are happy! We hope to see you soon!

8/10 Good

Teresa

Travelled with family
Stayed 4 nights in Sep 2023
Response from Joni Grubler on 2 Oct,2023
Thank you! We sure hope we can get that perfect 10 next time!

2/10 Terrible

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Joni Grubler on 19 Sept,2023
I am sorry that you did not enjoy your stay. Since you didn't give me any information, I'm not sure why you were unhappy. I do hope you give us another try.

2/10 Terrible

Scott

Stayed 1 night in Sep 2023
Response from Joni Grubler on 24 Oct,2023
I am sorry that you weren't pleased with your stay. I wish you had reached out to me so that I could understand. Please know that if you return, we will make it our goal to help your stay be great! My apologies!

10/10 Excellent

Blanca

Stayed 3 nights in Aug 2023
Response from Joni Grubler on 19 Sept,2023
Thank you for the perfect score! We appreciate your response and hope to see you again soon!

10/10 Excellent

Ranganathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable and the staff are pleasantly friendly and accommodating. I loved everything about this place. The breakfast spread (options)are also very good. Only recommended to have better fruit juices in the breakfast. 😊
Stayed 1 night in Aug 2023
Response from Joni Grubler on 9 Aug,2023
Thank you! We are pleased that you enjoyed your stay with us and hope you visit us again!! We love happy guests!

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room a Sleep Inn because it was very close to where we were visiting. After a 4 1/2 hour drive it was so nice to be greeted with a smile. Check in was fast and easy. Our room was spotless and the beds comfortable. Breakfast was delicious. We would definitely recommend staying here.
Stayed 1 night in Jul 2023
Response from Joni Grubler on 1 Aug,2023
Oh my goodness, we are pleased that you enjoyed your stay and felt welcome while away from home. We sure hope you visit us again soon!

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in the area. Was attending my sons wedding at Grand Vue Park which was so close and made it convenient
Stayed 2 nights in Jul 2023
Response from Joni Grubler on 25 Jul,2023
Thank you! We are so pleased that you enjoyed your stay here while attending such a blessed event. Congratulations to your family! Come back again for a visit!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay will definitely return
Stayed 1 night in Jul 2023
Response from Joni Grubler on 19 Jul,2023
Thank you! We are pleased that you enjoyed your stay with us. We look forward to you next visit!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people are very nice and the room is clean and modern. The breakfast is okay too.
Stayed 2 nights in Jul 2023
Response from Joni Grubler on 17 Jul,2023
Thank you for your kind words. We are pleased that you liked your stay with us and hope you stop by for another visit soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with my accommodations
My stay was fantastic the rooms were very clean and comfortable and convenient to my destination. I would highly recommend this hotel
Stayed 2 nights in Jul 2023
Response from Joni Grubler on 6 Jul,2023
Thank you for your kind words. My staff works hard to make each guest's stay a great home away from home. We hope you visit us again soon!

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is on the same lot as a super walmart. Very busy and sometimes difficult to navigate. The hotel was excellent. The staff was very friendly and performed well. I would stay again!!!
Stayed 2 nights in Jun 2023
Response from Joni Grubler on 3 Jul,2023
We are so pleased that you enjoyed your stay with us! We hope to see you again soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Joni Grubler on 30 Jun,2023
Thank you!! We hope to see if we can do better next time to get the 10!

10/10 Excellent

craig

Stayed 1 night in Jun 2023
Response from Joni Grubler on 3 Jul,2023
Thank you for your perfect score of our hotel. We hope you visit us again soon!

4/10 Poor

gayatri

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this property for a conference in a rush not realizing I could not cancel reservation. The conference got cancelled. Neither Expedia nor the hotel would cancel reservation. I am at home paying for a trip that never happened.
Stayed 1 night in Jun 2023
Response from Joni Grubler on 12 Jun,2023
I apologize. As you stated, you went through Expedia and purchased a prepaid no cancel reservation. It isn't our error that this was your choice and the event was cancelled. I suggest calling the hotel directly to book your room or pay the extra amount so that you can cancel.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was loud. Seems like the walls are thin. Once our neighbors went to sleep, it was fine.
Stayed 1 night in Jun 2023
Response from Joni Grubler on 8 Jun,2023
Thank you. I'm sorry. Normally our guests are a fairly quiet but some don't seem to care. Next time, please let us know at the desk so that we can reach out to them. We hope you visit us again soon!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Quiet
This property is very clean and quiet. The breakfast is excellent and the staff were all friendly and helpful 😀
Stayed 4 nights in May 2023
Response from Joni Grubler on 1 Jun,2023
Thank you for your kind words. We are pleased that you enjoyed your stay with us and hope you visit us again soon!

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Joni Grubler on 24 May,2023
Thank you!! We hope to see you again soon!

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebration of Life.
The motel was very nice. It was a sad time had to say goodbye to a very special sister. The staff was very nice and the gazebo was relaxing.
Stayed 1 night in May 2023
Response from Joni Grubler on 22 May,2023
Thank you! We are so sorry for your loss and sending prayers to you and your family.

10/10 Excellent

Jason

Stayed 1 night in May 2023
Response from Joni Grubler on 22 May,2023
Thank you!

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a nice touch
Stayed 2 nights in May 2023
Response from Joni Grubler on 16 May,2023
Thank you! We try to offer a little more than what our brand encourages. We hope you visit us again!

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Joni Grubler on 15 May,2023
Thank you for the perfect 10! We hope you visit us again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early was great
I really appreciated the early checkin so i could get some sleep after the long drive! Room was nice and clean. Early breakfast was good to have also.
Stayed 1 night in Apr 2023
Response from Joni Grubler on 1 May,2023
Thank you! We are pleased that you enjoyed your stay with us and hope you visit us again soon!

10/10 Excellent

David

Stayed 1 night in Apr 2023
Response from Joni Grubler on 22 May,2023
Thank you! We hope you visit us again!

10/10 Excellent

WADE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean with a friendly atmosphere
Stayed 1 night in Apr 2023
Response from Joni Grubler on 1 May,2023
Thank you. We work hard to make our guests feel comfortable while away from home. We hope you visit us again soon!

8/10 Good

ANDREA

Stayed 1 night in Apr 2023
Response from Joni Grubler on 15 May,2023
Thank you! We sure hope you visit us again soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel. Helpful staff. Quiet. Convenient.
Stayed 1 night in Apr 2023
Response from Joni Grubler on 12 Apr,2023
Thank you!! We are so pleased that you recognize our extra efforts and you enjoyed your stay with us. We hope you visit us again soon.

10/10 Excellent

John

Stayed 1 night in Apr 2023
Response from Joni Grubler on 1 May,2023
Thank you for the 5 Star review!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Check in was great. Atmosphere very nice. The room is beautiful and the bed is very comfortable. We love the walk in shower. Stain on carpet was a little off putting, but otherwise nice stay.
Stayed 1 night in Mar 2023
Response from Joni Grubler on 14 Mar,2023
Thank you so much for your response. We are pleased that you enjoyed your stay with us and hope you visit us again. PS Some time this year we are hoping to get new carpeting!