Premier Hotel Cabin Mount Vernon

"The room was basic with beds, clean linen, refrigerator, TV, and microwave. Breakfast was also OK. The shower pressure was extremely weak along with the shower head. While basically clean, repair was needed for holes on the walls and the night stand, almost coming off the wall. "

"My wife and i stayed here this past weekend and were thoroughly pleased with our stay. From check in to quick service for a missing light bulb everything was very nice. Our room was clean and smelled fresh. we would stay here again without a second thought."

"Front desk "

"Staff went above and beyond and I am grateful."

"I did not get to stay in the room I paid for. Front desk said the room was unavailable due to a broken bed. So instead of the suite I paid for with a full kitchen, I stayed in a room with two queen beds. I was offered no refund or rate change for the lack of room availability. Just “oh well”. When I got up to the room, there were holes in the walls, the phone didn’t work, the desk chair was ripped and tore up. I saw no staff, no one at the front desk all four days I was there."

"This is the best motel to stay in Vidalia Georgia. It's always clean, breakfast is always great, staff is always professional and helpful and it's a IHG property. It's the only place I stay when I go there."

"Clean"

"I had a very disappointing experience at this hotel and would not recommend staying here. From the moment I entered the room, there was an unpleasant odor. it did not smell clean or fresh at all. The issues continued throughout the room. The shower had a strong, foul smell, similar to a wet dog. The refrigerator was dusty and visibly dirty, and the microwave had not been properly cleaned. Even the “Do Not Disturb” sign was dirty, which speaks volumes about the level of housekeeping. There were roaches in the room, which is completely unacceptable. The phone was also filthy, with an oily residue as if it had not been cleaned after previous guests. Additionally, there was some type of splattered residue on the bathroom door. Due to the overall lack of cleanliness and sanitation, I felt extremely uncomfortable and chose to leave early. What made the situation worse was the response from the front desk. When I reported the issues, instead of offering an apology or attempting to resolve the situation, I was told to contact the manager on Monday and “maybe” I could receive a discount. That response was dismissive and frankly insulting given the condition of the room. This experience fell far below basic hospitality standards. Cleanliness should never be optional."

"Hotel was decent for an overnight stay, it was a room to get out of the elements, not the best hotel, not the worst either. It is old, could use some remodeling, however, it was clean. I did bring my own sheets, towels, pillows and cleaning supplies. Imagine that mop going from hotel room to hotel room. Bring your own bleach, disinfectant, mop, an opt out of housekeeping. No holiday inn or better nearby. It was quiet, minded my own business, no one bothered me, and I didnt bother them. "