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Stayed here a few times over a year ago. Wow, what a change. Lots of monthly renters, on public assistance and some obviously meth heads. Was warned which side of bldg to park to avoid break ins. Cigarette butts litter the property and strong smell of smoke in entrances. Only one other motel here and is much worse. Staff friendly and helpful.
It was decent there was black mold on the curtains and glue peeling off windows and floor and holes all in the carpet and curtains it wasn’t bad for the price but you get what you pay for
Night counter employee wants no interaction in conversation period. Came back to ask about a blanket and there was no shower curtian. She stated, we don't have blankets, but she brought out a shower curtain.
Ok for a quick one night stay only. No sugar or condements for coffee. Signs in room not to take towels.
There were four of us staying in the room with two queen beds, but we were only given 2 bath towels and had to ask for more. When we had our room cleaned, they only left two bath towels and we once again had to go to the front desk and ask for more. That was irritating.
Heather
Stayed 3 nights in Nov 2023
4/10 Poor
Gyorgy
Business traveller
6 Nov,2023
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed at this property multiple times before, and the affordability made it ok, even that things weren't great. This time was the last I stayed here. The hotel is in pretty beat up and the rooms aren't in good shape. The room was mostly leaned, but not fully. What pushed me over was waking up at 6AM to my whole room reeking of weed from someone blazing it like crazy in the hallway... My allergies got set off and couldn't sleep anymore. It wasn't that I could smell it (which was not new), but the incoming smell was so strong that I had to start the fan to deal with it.
Got there and my room was not clean, bed not made up, towels on bathroom floor, water and used soap on sink, which suprised the desk person as she stated the room had not been stayed in in 3 days. Then they did not have another room...Ended up driving 30 miles of curvy unknown roads in the dark to find another hotel in Boone, NC which cost $80 more.
The one thing I noticed right away is the smell of smoke masked by a strong plug in. As mentioned there was no breakfast available, it was definitely dated and light in bathroom was destroyed with mold in shower. It was a step up from camping. Staff was available and friendly.
Web Site list "Free Breakfast" the only thing available was coffee.
Although “No Smoking” signs are posted everywhere, you could still smell old smoke in the hall and room.
Carpet in our room could use a good cleaning and the stains in bathtub are unsightly.
Very dissappointed that it was advertised to include a breakfast buffet, but they dont have breakfast at all. This was the main reason for choosing this hotel to stay at. We wont be staying here again.
Kevin
Stayed 1 night in Sep 2023
6/10 Okay
Andrew
2 Sept,2023
Liked: Staff & service
This property is nice just needs updates and a dehumidifier for sure for the mountain air
The wifi did not work until they reset the modem an couple of times around 10:00 pm. That was a hassle as we needed to do some work. The pool is an outdoor pool with lots of problems and they have it closed until further notice. The website said they have a free breakfast, they do not have any breakfast at all. The people working the desk are great, very friendly and act like they really like being there.
It is a very cute place and the staff we met are very friendly. The only downside is the pool is permanently closed and they do not offer breakfast there. Online it said they have both and that needs to be changed.
I stayed here one night because I was in Mountain City for work. Let me start by saying that this was maybe the most quiet hotel I’ve ever stayed at in my life. The hotel did have a smoke smell in the lobby that kind of lingered in the room. However, the room itself was exceptionally clean. The entire staff was extremely friendly. They even have a friendly cat named Razz. I do wish their pool had been open though, as it was closed for maintenance. Parking was great.
Mountain City in general is not great. Hope you like Burger King and Hardees. But you’re 20 minutes from Boone and 30 minutes from the Virginia Creeper Trail, so I would honestly recommend this hotel for anyone going to North Carolina or Virginia and looking for a less expensive, extremely quiet stay.
This property is not what it is advertised. No breakfast, no pool, not clean
Patricia
Stayed 2 nights in Jun 2023
8/10 Good
Alexander
17 Jun,2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The bed was clean, housekeeping took out the trash daily, the show got nice and hot, and the ac worked well, but the sink had a hole in it and the counter was cracked. Some of the outlets in the room were connected to light switches that didn't make sense and one lamp on the wall couldn't be plugged into an outlet because the wire was too short.
The place and people were nice enough, but it could use a bit of remodeling work.
We only spent one night at Americourt Hotel. The room was neat and clean. The staff was extremely courteous and very helpful. Hotel convenient to eating & dining. We will stay here again.
There is no breakfast as promised on the website. The room was clean but had a funky smell. The hallways smelled like urine, and the wallpaper was peeling off the walls.