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Reviews of Super 8 by Wyndham Mountain Home

2 out of 5
Super 8 by Wyndham Mountain Home
865 Highway 62 E, Mountain Home, AR

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 244 reviews" "
Rating 8 - Good. 86 out of 244 reviews" "
Rating 6 - Okay. 33 out of 244 reviews" "
Rating 4 - Poor. 24 out of 244 reviews" "
Rating 2 - Terrible. 12 out of 244 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poodle friendly hotel, a $15 pet fee. It was a nice hotel to sleep at. Big grassy area so you can walk your dog.
Stayed 1 night in Apr 2024
Response from Management on 25 Apr,2024
Thank you Francis for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Mountain Home AR.

8/10 Good

Niki

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This was our first time staying at Super8 in Mountain Home, AR. Pros: The beds were comfortable. Large frig with microwave and coffee maker. Television worked great. Lots of channels to choose from. Cons: The floor is laminate. It was swept but possibly not mopped in a while. Our feet/socks got pretty dirty just walking around the room. The tub/shower had lots of mildew in the grout. There are no lamps whatsoever in the room. Only very bright ceiling lights. Overall: Basic hotel room with decent amenities. The room could've used a good deep cleaning in the corners, walls, bathroom, floors. But comfy beds with clean sheets.
Stayed 1 night in Apr 2024
Response from Management on 16 Apr,2024
We are grateful that you took the time to leave us a review. We are happy that you liked bedding and TV services. Your feedback helps us to improve service for everyone. Thank you for bringing this to our attention. We hope to see you again soon.

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good for a two star hotel. The only problem was that someone was walking above my room for hours after midnight that kept me awake. I don’t know what they were doing. Not loud, but just didn’t stop until about 3:00.
Stayed 1 night in Apr 2024
Response from Management on 16 Apr,2024
Thank you Darrell for sharing your experience with us. We’re so sorry that your experience did not match your expectations. We hope to see you again soon.

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far the most clean cheap and nicest place in mountain home to stay
Stayed 1 night in Mar 2024
Response from Management on 2 Apr,2024
On behalf us all at Super 8, I would like to thank you for sharing this great review about our Motel! We are thrilled that you enjoyed your experience.

10/10 Excellent

LaToya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was amazing I’ll be staying here every visit
Stayed 2 nights in Mar 2024
Response from Management on 30 Mar,2024
Thank you so much for great review. We really appreciate you taking the time to share your experience with us. We are happy to hear that we will be your top choice when you visit in Mountain Home. It is great to hear that our staff was helpful to assist with your needs. We will share this with our team to let them know to keep up the amazing work. We will be happy to serve you again on your next visit.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean simple breakfast.
Stayed 1 night in Mar 2024
Response from Management on 30 Mar,2024
We are grateful Cynthia, that you took the time to leave us a review. Your feedback helps us to improve service for everyone. It is great to hear that you found our room was clean and our staff was helpful to assist with your needs. We are happy that you like our breakfast too. We hope to see you again soon.

10/10 Excellent

Sherry

Travelled with partner
Jane was excellent. She was very friendly
Stayed 2 nights in Mar 2024
Response from Management on 6 Mar,2024
Thank you Sherry for your 5-star review! We really appreciate you being a guest and helping to share the word about Super 8 Mountain Home AR. Your feedback helps us to improve service for everyone. We will share this with the team to let them know to keep up the amazing work. We will be happy to serve you again on your next visit.

8/10 Good

Darshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Management on 6 Mar,2024
Thank you Darshan for taking the time to leave us a rating.

10/10 Excellent

Amanda, Lenexa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Mountain Home. Beautiful place and i will visit again. The stay was great, quiet clean n the bed was just perfect! Convenient to everything and the staff gentleman bwhind thevdesk was awesome!!
Stayed 1 night in Feb 2024
Response from Management on 6 Mar,2024
Thank you Amanda for your great review! We are so glad you are enjoying your stay here at Super 8 Mountain Home AR. Please come and stay with us again at any time, we would love to have you and your family again sometime!

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 6 Mar,2024
Thank you so much Shelley for taking the time to leave an excellent rating. We really appreciate your business.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 2 night stay in Mountain Home. Very nice and friendly staff that even gave us an upgrade so we would not have to walk up stairs. We are both over 70 years of age. The room was super clean and bed was comfortable. Very pleased for the price and location. Will definitely stay here again. Thanks for a great experience!
Stayed 2 nights in Jan 2024
Response from Management on 16 Feb,2024
Thanks so much Patricia for giving us your take on how we are doing. We're glad that guests like you are having a great experience at Super 8 Mountain Home AR. We look forward to seeing you again soon.

10/10 Excellent

George, Owasso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Great city to stop or visit
Stayed 1 night in Jan 2024
Response from Management on 16 Feb,2024
Thank you so much George for taking the time to leave us a 5-star review.

8/10 Good

Leon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2023
Response from Management on 16 Feb,2024
Thank you Leon for the good rating.

4/10 Poor

kaden

Travelled with family
Disliked: Cleanliness
The hall ways were dirty never cleaned the stairway was dirty the room was not terrible but was also not very clean we had 4 people in our room and was only given 3 towels seemed like it was a problem when asked for another one we stayed 3 days after the second day we turned in our towel and asked for fresh towels only gave us 3 again
Stayed 3 nights in Dec 2023
Response from Management on 16 Feb,2024
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

10/10 Excellent

Sandra

Travelled with family, Business traveller
Close to where I needed to be
Stayed 1 night in Dec 2023
Response from Management on 16 Feb,2024
Thank you Sndra for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Super 8 Mountain Home AR.

8/10 Good

Ginger

Stayed 3 nights in Nov 2023
Response from Management on 28 Dec,2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Vonnie, Camden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 28 Dec,2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

8/10 Good

Thale

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room was nice the bed was comfortable the bathroom needed help there was mold around tub a hole in the ceiling and just plain dirty. Next door to a Casey's across the street from a Harp's which was nice. Breakfast was simple but did the trick. I would probably stay again but they do need to address the bathroom.
Response from Management on 28 Dec,2023
Thank you Thale for sharing your experience with us. We hope to see you again soon.

10/10 Excellent

RENATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 29 Nov,2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

6/10 Okay

Diane

Liked: Staff & service, property conditions & facilities
It was clean abd the staff was very accommodating and friendly. The continental breakfast was sad. Cheap packages rolls, horrible coffee and more if the same.
Stayed 3 nights in Nov 2023
Response from Management on 29 Nov,2023
Thank you for your review, Diane. We are happy that you like our cleanliness and the staff was helpful for your needs. We apologize that our breakfast did not satisfy your expectations. We serve continental breakfast that includes coffee, juice, oatmeal packages, milk, sereals, yogurts, bananas, muffins, honey bun, frozen burrito wraps, frozen sausage and biscuits and hot waffle.

8/10 Good

William

Travelled with group
The motel is inexpensive and several restaurants are within easy walking distance. I have stayed at this motel numerous times after a day of fishing and I like it.
Stayed 2 nights in Nov 2023
Response from Management on 29 Nov,2023
We are so grateful for your review. Thank you for sharing your rating with us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly what I needed. It was near places to eat.
Stayed 1 night in Oct 2023
Response from Management on 29 Nov,2023
We are incredibly grateful that you took the time out to leave us a great review.

8/10 Good

TERESA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on 31 Oct,2023
Thank you Teresa for sharing your rating with us. We hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect 10!!!
The room was clean and comfortable, the staff was great, the location was excellent, and they let me park my motorcycle right in front of the the office window. Overall, it was a great stay! Thank you!
Stayed 1 night in Oct 2023
Response from Management on 31 Oct,2023
Thank you so much Michael for your great review! We will share this with the team to let them know to keep up the amazing work. We look forward to seeing you again soon.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The room had a musty smell. The air unit was old with busted buttons. The bed sheets were itchy. There was no hot water for showers and/baths. There were people moving about all night.
Stayed 1 night in Sep 2023
Response from Management on 28 Oct,2023
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We apologize that our service did not satisfy your expectations.

2/10 Terrible

Christine

Stayed 2 nights in Sep 2023
Response from Management on 28 Oct,2023
We apologize that our service did not satisfy your expectations.

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Management on 26 Sept,2023
Thank you James for your positive rating about your recent visit to Super 8 Mountain Home AR. We look forward to seeing you again soon.

10/10 Excellent

M

Stayed 1 night in Sep 2023
Response from Management on 28 Oct,2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!!!!
Stayed 2 nights in Sep 2023
Response from Management on 24 Sept,2023
Thanks so much for sharing your experience with us. We hope to see you again soon.

8/10 Good

Patsy

Liked: Cleanliness, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 3 nights in Sep 2023
Response from Management on 19 Sept,2023
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. We look forward to seeing you again soon.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 16 Sept,2023
Thank you so much Sherry for taking the time to leave an excellent rating. We look forward to seeing you again soon.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Management on 12 Sept,2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for an overnight stay. So far only down side is parking is only on the south side. If your room is on the north side you cannot look out and see your vehicle. Lady at the front desk was outstanding. Mountain Home seems to be a very nice town.
Stayed 1 night in Aug 2023
Response from Management on 1 Sept,2023
Thank you Marc for taking time to review about your stay. It is great to hear that our staff was helpful to assist with your needs.. We are so glad you enjoyed your stay with us and we look forward to welcoming you back soon in our beautiful area.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never again
The day I arrived the outside air temperature measured 101 degrees. The inside air temperature felt nearly the same. The room air conditioner had been off for some time. I fiddled around with the AC. It did not immediately turn on until I reset the button on the electrical plug. I went to the lobby. The hotel clerk told me the hotel had upgraded to high capacity AC units and the room would soon cool. He seemed surprised I would mention the room felt unusually hot. I returned to my car. I had already driven five hours that day. I drove 30 minutes around the town, went back, but the room was noticeably warm, and so walked next door to the gas station, bought an ice cream and ate in the car, which registered, 45 minutes after I paid $71 for the room, 99 degrees on the dashboard outdoor temperature monitor. I went back to the room, showered, and looked around the place. This was my first Super 8 experience. Wyndham did a nice remodel job. But I have no intention of ever again renting a Super 8.
Stayed 1 night in Aug 2023
Response from Management on 25 Aug,2023
Thank you for your review. We are sorry to hear that you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We apologize that our service did not satisfy your expectations. Hope you give us another chance.

10/10 Excellent

Debra

Stayed 1 night in Aug 2023
Response from Management on 11 Sept,2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean and well kept
Stayed 2 nights in Aug 2023
Response from Management on 25 Aug,2023
Thank you William for great review! We are so glad you enjoyed your stay with us and you liked property. Thank you for recognize our cleanliness and service. We hope you will come again to our beautiful area and choose to stay with us.

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2023
Response from Management on 25 Aug,2023
Thank you Stephanie for taking the time to leave an excellent rating. We really appreciate your business.

8/10 Good

Steven

Travelled with partner
The bed was comfortable. The room was very clean. The only complaint is we were against the elevator and it was very loud.
Stayed 1 night in Jul 2023
Response from Management on 25 Jul,2023
Thank you Steven for the review. We are happy that you like our bed and cleanliness. Sorry we don't have elevator. It's a small two story property and sometimes if it's busy then it's get loud.

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Our stay was great. Our service was good and our room was clean. The premises was clean.
Stayed 2 nights in Jul 2023
Response from Management on 11 Jul,2023
Thank you so much Sherri for your review. We really appreciate you taking the time to share your experience with us. It is great to hear that you found our room was nicely appointed, clean and our staff was helpful to assist with your needs. We will share this with our team to let them know to keep up the amazing work. We will be happy to serve you again on your next visit.

8/10 Good

Stephen W.

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 2 nights in Jul 2023
Response from Management on 8 Jul,2023
Thank you so much for taking the time to leave us a rating.

8/10 Good

Edmund

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Management on 8 Jul,2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on 8 Jul,2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price was right; it was very adequate for our 2 night stay; the staff were exceptionally helpful, friendly & courteous.
Stayed 2 nights in Jun 2023
Response from Management on 28 Jun,2023
We really appreciate your business and helping to share the word about Super 8 in Mountain Home. Our whole team work very hard to make sure each guest has the best stay possible. It is great to hear that our staff was helpful to assist with your needs. We are so glad you enjoyed your stay with us and you liked price. We look forward to welcoming you back soon.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I don't usually give reviews, but I would recommend this hotel.
Stayed 2 nights in Jun 2023
Response from Management on 25 Jun,2023
We really appreciate your business and helping to share the word about Super 8 in Mountain Home AR. Our whole team work very hard to make sure each guest has the best stay possible. We are so glad you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 Excellent

Wilborn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on 23 Jun,2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service
Had strange knocking noises at night
Stayed 1 night in Jun 2023
Response from Management on 20 Jun,2023
Thanks Sheri for sharing your experience with us. We hope to see you again soon.

4/10 Poor

Randy

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Mold and stains on shower ceiling, and tub would not drain
Stayed 1 night in Jun 2023
Response from Management on 11 Jun,2023
Thank you Randy for bringing this matter to our attention. We’re so sorry that your experience did not match your expectations. We would appreciate another chance to earn your business.

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At check-in staff were nice and accommodating. Advised us where we should park. Had our special requests satisfied. Recommended a couple of good places to eat.
Stayed 1 night in Jun 2023
Response from Management on 7 Jun,2023
Thank you Steve for your review. We will share this with our desk team to let them know how we are doing. We really appreciate you being a guest. We look forward to seeing you again soon.

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very pleasant stay
Stayed 1 night in May 2023
Response from Management on 31 May,2023
Thank you for sharing your experience with us. We hope to see you again soon.

10/10 Excellent

Glenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, comfy beds, reasonable rates
Stayed 1 night in May 2023
Response from Management on 30 May,2023
Thank you so much Glenda for taking the time to leave an excellent rating. We really appreciate your business. We are happy to hear that you like our location, beds and rates. We look forward to seeing you again soon.