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New Grand Hotel

Travelers stay connected with complimentary in-room WiFi while multilingual staff members provide seamless assistance throughout the day

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Located in the city center, New Grand Hotel welcomes visitors with free WiFi in every room. Guests can start their morning with breakfast before consulting the knowledgeable multilingual staff and concierge team to plan their daily adventures.

Reviews

2.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
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About this property

New Grand Hotel

  • Hotel in the city centre
  • New Grand Hotel provides everything that you need. Stay connected with free in-room WiFi.
  • Other perks include:
    • Breakfast (surcharge), express check-in and smoke-free property
    • A lift, concierge services and tour/ticket information
    • Multilingual staff
  • Room features
  • All guest rooms at New Grand Hotel have amenities, such as free WiFi, free newspapers and minibars.
  • Extra amenities include:
    • Heating and portable fans
    • Showers, hairdryers and shampoo
    • TVs with digital channels

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  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
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The price is S$59
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Frequently asked questions

Is New Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Grand Hotel?

New Grand Hotel doesn't offer parking.

What time is check-in at New Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 AM.

What time is check-out at New Grand Hotel?

Checkout is at 11 AM.

Where is New Grand Hotel located?

Located in the heart of Mouscron, this hotel is within a 15-minute walk of Musee de Folklore Mouscron and Chateau des Comtes de Mouscron. Grand Place De Mouscron and Le Canonnier Stadium are also within 1 mile (2 km). Mouscron Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

3.4

Cleanliness

4.0

Location

3.4

Staff & service

3.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

Reviews

Verified

2/10 Terrible

loubabou

Disliked: Cleanliness, room comfort

TRES DECEVANT !

NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel de passage

hotel trés moyen personnel trés desagreable surtout la responsable
Verified

2/10 Terrible

Edna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Mouscron, Belgium

This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!