ExtraOrdinary Hotel Group, Mpumalanga - Limpopo hotels

"Fantastic location for safari in Kruger. Just at the gate, no time spent driving towards the park. Also, the view from the pool, the dining options, their people, the service, the smiles... "

"Our stay at Milima Big 5 Safari Lodge was very enjoyable overall, with great highlights and a few points for improvement. Sydney is an excellent game driver, very attentive and dedicated, always committed to finding the Big 5. His knowledge of the region is impressive, and thanks to him we had already seen all of the Big 5 by our second game drive, which was incredible. The food was excellent, the staff were friendly and attentive, and the lodge is very comfortable, creating a relaxing atmosphere. However, there were some issues. Upon arrival, the bathroom trash had not been emptied and still contained waste from previous guests. The bathroom door in Tent 1 does not close properly, affecting privacy. We also experienced noise from staff conversations near the tent. We booked a transfer to Hoedspruit Airport but were not informed that the only available time was 10:30 AM. Our flight was at 3:20 PM, so we waited about four hours at the airport, which has limited infrastructure. When we asked to cancel, the lodge refused to refund, which felt inflexible given the price level. Lastly, the air conditioning in Tent 1 was inconsistent and sometimes left the tent very hot. Overall, a great safari experience, especially thanks to Sydney, but with some operational improvements needed."

"Wonderful stay. Very unique experience, staff so friendly. The bridge is just fantastic, getting to see eye animals underneath visit the river. So exciting. Recommend to anyone"

"Very friendly staff. Very spacious room with nice view and selection of food. Hotel and pool are in good condition. "

"An amazing safari lodge, with stunning location, views, great food and accommodation. The "honeymoon" suite is amazing. We saw all the big 5 in two drives! And saw so much wildlife over our trip it was absolutely fantastic, so many sightings every day - thank you Gareth and James, your amazing knowledgeable, friendly manner, your wildlife knowledge, spotting ("leopard man" James) and good humour made the trip! A truly fantastic lodge!"

"very comfortable stay if in the area"

"Friendly staff. Comfortably sized rooms, and they were clean. Beds are terrible, they need to replace the beds. Perfect location, cul de sec property, close to Shopping Centres. "

"The rooms were lovely and the staff were for the most part friendly however at this price point the lack of attention to detail was not acceptable. Room snacks were inadequate and not replentished daily. Personal amenities not replenished daily. Food was good but the menu needs work: no pork served (if you want to serve Halal that should be an option, not the norm), one day lunch was all salads but the next no salads, bread served with first dinner but not the remaining ones, Hotels.com amenities do not match hotel website amenities, Cheese platter served without biscuits, some days poolside service but others we had to look for service. I have stayed at other hotels in the area that were better. At the price, I expect exceptional, not ordinary."

"The first thing to note was that I was not informed that my room would not be near the lodge. As a solo traveler, that would’ve been very important information to know that I am not near any help if I needed it. In addition, One cannot just leave the log their lodging because you’re located in a nature reserve and it isn’t safe so you’re pretty much a prisoner at your room and you are dependent on somebody picking you up in order to get you somewhere the room itself was fine. The airport shuttle worked perfectly. The staff was hit or miss. The person in charge, Musa, was a very odd fellow. He seemed to stare and was very slow to both move and respond to questions. He did not make me feel at ease in any way, and in my opinion, should definitely not be the face of your property. The rest of the staff, while friendly, were not particularly professional. They asked personal questions and their English was not very good."