"The welcome at reception for check-in was very good, and the lady there was helpful when I requested bowls for our room. The only microwave for guests is downstairs in an open (outdoor, undercover) patio area. The vintage 'styling' of the room is initially charming, but was very tired. The hot water took a long time to come through for the shower so we both ended up having lukewarm showers at about 8pm The mattress was very soft, so soft that my husband ended up trying to sleep on the floor. The room was small, not cosy,...cramped, with only one chair to share between the two of us. There was some sort of room perfume dispenser plugged into the power point that was so overpowering that it gave me an allergic reaction and we had to unplug it and put it outside on the balcony, we opened the window to get fresh air into the room, but it just let traffic noise in. The room we had was at the top of a long, narrow flight of external stairs, which was difficult to manage with our luggage. The receptionist offered to assist us with our bags, which was very nice of her. The only parking is in the street. The receptionist very kindly advised us to move our car across the street, as the parking bays nearest the hotel had time restrictions during daytime hours. The hotel is handy to 'downtown' which made it easy for us to do a walking tour for sightseeing and also it is an easy walk to eateries for both dinner and breakfast. We would not stay at this facility again."