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Reviews of The Grove Hotel & Conference Centre

5 out of 5
The Grove Hotel & Conference Centre
Road 5712, Building 1722, Block 257, Amwaj Islands, Muharraq

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 95 reviews" "
Rating 8 - Good. 24 out of 95 reviews" "
Rating 6 - Okay. 14 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 4 out of 95 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelo, Burnaby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet, not congested area, this is a great option. 10 minutes from the airport, close to a private beach, a new mall...etc
Stayed 2 nights in May 2024

10/10 Excellent

Omaymah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Onsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked staying there. They granted all our special requests. Staff were very cheerful and helpful. Breakfast was very good and with a lot of varieties.
Stayed 4 nights in Nov 2023

4/10 Poor

Cornell

Travelled with group
Liked: Cleanliness, staff & service, amenities
The parking garage sucks, I had to walk all the way back down with our luggage because there was no access to the hotel from the parking garage. The towels had hairs on them so I had to get them changed. The hallways were a little dark and creepy.
Stayed 2 nights in Oct 2023

2/10 Terrible

JEREMIAH

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I spent top dollar for the presidential suite only to get there and deal with malfunctioning equipment. The tvs cannot link to the WiFi or your phone, you cannot hear the doorbell from the bedroom, the jacuzzi jets did not work nor did the shower head on it…the water did not get warm enough, the curtains did not open and close with the remote and you couldn’t open them by hand. The minbar was completely empty and the kitchenette area was pointless…no full sized fridge. There weren’t enough power outlets near the bed, the master toilet remote did not work and room service constantly forgot about our orders. I had to call maintenance at least 3 times that first night…if you are considering anything above a standard room, it is not worth your money. You will be disappointed.
Stayed 3 nights in Oct 2023

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

rabih, hartsdale

Stayed 1 night in Jun 2023

10/10 Excellent

BAHAUDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, just a few minor things. Coffee cup cracked, fridge wasnt cold, limited hot water in shower. Room and employees were great, Murphys bar was very good, and the buffet was huge. Overall, a very good place to stay.
Stayed 1 night in Sep 2022

8/10 Good

Karolina

Stayed 1 night in Sep 2022

6/10 Okay

AHMAD

Liked: Cleanliness, property conditions & facilities
The hotel was perfect and the staff was super friendly and the room was clean. The price of the hotel was great. The 2 things that I didn’t like are: 1. My room was with a balcony. But there were no chairs at the balcony, so the balcony was useless. 2.I ordered a coffee from Starbucks and when the driver arrived they didn’t allow him to bring it to my room. I called the reception and I told them that the order is already paid, if the driver is not allowed to come upstairs please send the coffee with any of the hotel staff. They answered (it is even not allowed to send the coffee with the hotel staff and you have to come yourself downstairs to take your coffee) !!! That was weird!! At the check out I told the hotel’s manager about what happened and he told me that it’s not allowed by the ministry of tourism. That was not true because I stayed at many hotels in Bahrain and all of them were allowing the food to be delivered to the rooms.
Stayed 2 nights in Jul 2022

10/10 Excellent

Travis

Stayed 2 nights in Jul 2022

10/10 Excellent

Ibrahim, Manama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like: shortage of towels... I like: friendly staff
Stayed 1 night in Jan 2022

6/10 Okay

Abdullah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No signs and no elevators acess in the first 3 floors. I was carrying my luggage everywhere from floor to floor trying to access the lobby. Then I met one of the staff and he walked with me. I thought he is taking me to the elevator but took us to the stairs. He did not offer to carry the luggage. I had to carry all the stairz until i found myself on the street. He said go from the main gate! Check in was quick. I got into the suite. It was clean. Half carpet and half ceramic. But no bath robe, no towels, no slippers, no iron, no iron board and the phone was not working! Went down again and asked for service. It was quick. The in room dining was slow, but good quality (i tried the chicken wrap only). Sorry, I am not going there again. I also informed the manager about everything.
Stayed 1 night in Nov 2021

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

talal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
(Good ) Location, cleanness (Bad) price, food, room service
Stayed 1 night in Aug 2021

6/10 Okay

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff need better training on how to accommodate their guests. One of the bellboys/concierge and receptionists were extremely rude. Poor attitude.
Stayed 2 nights in Feb 2021
Response from Mina Atito on 12 Feb,2021
Dear Mr. Stefan, Warm greetings from The Grove Hotel and Conference Centre Bahrain!! First and foremost we would like to thank you for staying in our property, and we deeply apologize for any inconvenience during your stay, we noted your complaint and will act accordingly to avoid future complaints. We hope to see you again and stay in our property The Grove Hotel and Conference Centre Bahrain!! Best regards! Reservation Manager Mina Atito

8/10 Good

Nada

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
hotels is good, some of the staff is rude
we came for anniversary celebration and we asked for simple arrangement but nothing has been.. the room view was terrible we asked to change the room one of the reception staff was rude and she said we have to pay extra charge we refused, then other lady called as back and she upgrade us. moreover, beach access is not free for Hotel.com reservations !
Stayed 1 night in Jan 2021
Response from The Grove Hotel Management. on 23 Jan,2021
Dear Ms. Nada, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your recent stay in or property. We will take your feedback into our consideration to improve our services to be better in future. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
An OK Stay
The hotel was adequate for our means but the housekeeping was a little bit annoying. Everyday I had to phone down and ask for additional towels as they took two away and replaced them with just one.
Stayed 3 nights in Jan 2021
Response from The Grove Hotel Management. on 11 Jan,2021
Dear Mr. John, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your recent stay in or property. We will take your feedback into our consideration to improve our services to be better in future. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so amazing they are really polite and would do anything to make your stay easier for you. Literally never said no to anything!
Stayed 2 nights in Oct 2020
Response from The Grove Hotel Management. on 20 Oct,2020
Dear guest, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your recent stay in or property. We are delighted to read that you found everything excellent. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

8/10 Good

Majed, Salman Town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect only hair dryer not available.
Stayed 1 night in Oct 2020
Response from The Grove Hotel Management. on 13 Oct,2020
Dear Mr. Majed, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your recent stay in or property. We will take your feedback into our consideration to improve our services to be better in future. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

8/10 Good

Verified traveller

Travelled with family
Good quite room clean hotel close to the airport .
Stayed 1 night in Aug 2020
Response from The Grove Hotel Management. on 16 Aug,2020
Dear guest, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your recent stay in or property. We are delighted to read that you found everything excellent. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

8/10 Good

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from The Grove Management on 28 Jul,2020
Dear Rayan. Thank you for your positive comments. We are so glad to hear that you enjoyed your time with us! We hope your next visit is just around the corner. Call us if there is anything we can help you with. Sincerely, The Grove Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, clean, and comfy
This was my second stay at this hotel, it was amazing and clean. Nice view nice bed and the space of the junior suite was too big.
Stayed 1 night in Jun 2020
Response from The Grove Hotel Management. on 28 Jul,2020
Dear guest, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your stay in or property. We are delighted to read that you found everything excellent. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

10/10 Excellent

KHALED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Nice Hotel perfect location quiet area for relax time
Stayed 1 night in Feb 2020
Response from The Grove Management on 28 Jul,2020
Dear Khalid. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, The Grove Management

10/10 Excellent

TARNEEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from The Grove Management on 28 Jul,2020
Dear Tarneem. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, The Grove Management

10/10 Excellent

Jennifer, Abu Dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was amazing. Food as well. Staff was top notch
Stayed 2 nights in Feb 2020
Response from The Grove Hotel Management. on 28 Jul,2020
Dear Jennifer, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your stay in or property. We are delighted to read that you found everything excellent. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from The Grove Hotel Management. on 28 Jul,2020
Dear Fahad, Greetings from the Grove Hotel Bahrain. Thank you for taking the time to review your stay in or property. We are delighted to read that you found everything excellent. We look forward to welcoming you and your family again in future. Regards, The Grove Hotel Management.

8/10 Good

JM, Alabama

Travelled with family
Liked: Amenities, property conditions & facilities
The room was very comfortable and pleasing in appearance with a great view. The property is somewhat far away from the city center so you need a car but we were prepared for that. The Grove is a great value. I fully recommend it.
Stayed 2 nights in Feb 2020
Response from The Grove Management on 28 Jul,2020
Dear guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your time with us! We hope your next visit is just around the corner. Call us if there is anything we can help you with. Sincerely, The Grove Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and nice view... Very lovley staff I whuld come again
Stayed 2 nights in Feb 2020
Response from The Grove Management on 28 Jul,2020
Dear guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, The Grove Management

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place .. the views are amazing .. safe !
Stayed 1 night in Dec 2019
Response from The Grove Management on 28 Jul,2020
Dear Mohammed. Thank you for your positive rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, The Grove Management

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from The Grove on 12 Dec,2019
Dear Guest. Thank you for your review and for choosing our hotel. We do take pride in catering to our guests' needs the best way we can. we look forward to having you again as a guest in our hotel. Sincerely, The Grove Management

4/10 Poor

Ahmed

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
First issue was with the hot water, the water was extremly cold and after checking with the service they informed that i have to keep the water open for 5-8 mins till getting a hot water which was mot acceptable to me ! The receptionist was very kind to move me to another room where the water was good but I had another issue with the TV, the service came and fix it and after 15 mins the issue came back, on the next day it was solved. I have ordered room service food which was mix grill , and the taste was really bad that i couldnt finish, it was obvious that the meat was really old.
Stayed 3 nights in Nov 2019
Response from The Grove on 2 Dec,2019
Dear Ahmed. Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to The Grove. Sincerely, The Grove Management.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and the smile was found in all of their faces. The room was clean and good. I liked the vallet parking service.
Stayed 2 nights in Nov 2019
Response from The Grove on 17 Nov,2019
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to seeing you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Location. Too far from the city area. People next door were so loud.
Stayed 7 nights in Aug 2019
Response from The Grove on 22 Aug,2019
Dear Guest. We are very disappointed to hear that you found our location not per your preference. Our hotel is located in Amwaj island which is Bahrain's most accessible man-made island. it offers refreshing and vibrant place where guests can enjoy a relaxing sea front living, enjoy sports, entertain… or just harmonise with nature. The island also offers excellent dining options. With regards to the sound proofing, this has been sent to the concerned department. We hope that this hasn’t put you off a return stay with us again. Sincerely, The Grove Management.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from The Grove on 15 Aug,2019
Dear Guest. thank you for taking the time to share your rating with us. Its apparent that your stay experience was not up to your expectations. Should you like to discuss your experience further with us, please do not hesitate to contact us directly. Sincerely, The Grove Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from The Grove on 15 Aug,2019
Dear Guest. We appreciate your positive rating about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Sincerely, The Grove Management

8/10 Good

Ghada

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from The Grove on 15 Aug,2019
Dear Ghada. Thank you for your positive rating. We are so glad that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, The Grove Management

8/10 Good

Sherif, Cairo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not bad except that location is far from the city. No shuttle bus to the commercial malls & for the airport, you have to pay more than the cab
Stayed 4 nights in Jun 2019
Response from The Grove on 11 Jul,2019
Dear Sherif. We appreciate you taking the time to provide us with such detailed feedback about your stay. Please note that your concerns about the shuttle have been passed on to our front office department. We do hope you give us another chance as we will definitely improve our services. Sincerely, The Grove Management.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean and the environment was amazing.
Stayed 1 night in Jun 2019
Response from The Grove on 30 Jun,2019
Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, The Grove Management

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Nayef

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from The Grove on 30 Jun,2019
Dear Nayef, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. Sincerely, The Grove Management

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very clean i like it and next time will be my choice in amwaj
Stayed 1 night in Apr 2019
Response from The Grove on 25 May,2019
Dear Guest. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Warm Regards, The Grove Management

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel did not announce that their beach access is under maintenance and closed. We couldn’t do any beach activity and ruined our vacation. Besides, it was not clean at all. We saw insects inside the room, dirty bathroom. Very disappointing experience.
Stayed 3 nights in Mar 2019
Response from The Grove Management on 1 Apr,2019
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service we provide to our valued guests. The information about the beach being under renovation should have been informed to you. We do apologise for the inconvenience caused to you on your vacation. We have raised this issue with the concerned department to ensure that all guests must be informed. The information is already on our website as well. We hope that this hasn’t put you off a return stay with us again. Sincerely, The Grove Management

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel; modern with all the amenities one would expect.
Stayed 1 night in Feb 2019
Response from The Grove on 26 Feb,2019
Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that we were able to exceed your expectations. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to seeing you again soon. Sincerely, The Grove Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice and quite hotel to stay in, as a receptionist changes our room to executive floor without additional charges.
Stayed 4 nights in Dec 2018
Response from Hussam on 17 Jan,2019
Thanks , Looking forward to welcome you back to The Grove Hotel Bahrain

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing it was amazing amazing
Stayed 4 nights in Dec 2018
Response from The Grove on 30 Dec,2018
Hello Mahmoud, Thank you for choosing our hotel, and for taking the time to write a review! Amazing feedback and we are certain that our colleagues will feel amazing after reading this comment. We continuously aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, The Grove Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s real nice and clean.. I like it and recomment it too
Stayed 1 night in Dec 2018
Response from The Grove on 27 Dec,2018
Dear Guest. Thank you for taking the time to review your stay with us and recommending it to other travelers. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to seeing you again soon. Sincerely, The Grove Management