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Reviews of PLAZA INN Dachau - München

PLAZA INN Dachau - München
Newtonstraße, 8, Dachau, Bavaria

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 95 reviews" "
Rating 8 - Good. 36 out of 95 reviews" "
Rating 6 - Okay. 12 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 4 out of 95 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but clean and comfortable
Stayed 1 night in Nov 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a good landing point for easy access for Munich. The room was good for a quick two night stay, but our only complaint was that the toilet never seemed to flush fully, even without using toilet paper in the toilet.
Stayed 2 nights in Sep 2023

10/10 Excellent

yair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back next week.
Great stay, no real complaints, not as close to the train station as hoped but a short 15 euro taxi got us there just fine.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert, durham

Stayed 1 night in Sep 2023

10/10 Excellent

Mia

Liked: Cleanliness, property conditions & facilities
The breakfast was very very good! I had a very pleasant stay!
Stayed 2 nights in Jun 2023
Response from Ihr Hotel Atomis Team on 26 Jun,2023
Dear Mia,thank you for the good rating.

6/10 Okay

Sydney

Liked: Staff & service
Disliked: Room comfort
Uncomfortable bed, could be cleaner.
Staff was friendly. Bed was veryyy uncomfortable and pillows were so soft they may as well have been non-existent. Room was old with stained carpet and shower mildew. There was a large amount of hair on the sheets so I’m not sure if they were washed or washed well. Room was hot an guests were loud outside during night with window open.
Stayed 2 nights in Apr 2023
Response from Atomis Team on 9 May,2023
Danke für Ihr Feedback

6/10 Okay

GEORGIA, HOPATCONG

Business traveller
Liked: Cleanliness, staff & service
I was there in transit between Munich and Nuremberg and for the purpose of visiting the Memorial. Transportation wasn't the easiest and you must speak German in case you need directions. It's more of an industrial area for what I could perceive and other guests tend to smoke in the rooms which to me was inconvenient. Staff was helpful in switching my room. I'd recommend it for a short term business stay.
Response from Your Hotel Atomis Team on 15 Mar,2023
Dear GeorgiaThank you for recommending our hotel.We hope you visit us again.

10/10 Excellent

Morteza

Stayed 3 nights in Oct 2022

2/10 Terrible

Shakir

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr.
The hotel rooms are too small with small beds which are not comfortable at all. The hotels rooms lacks facilities like coffee maker, press iron, fridge etc and it has a very tiny closet. The hotel doesn’t have any laundry facility as well. The breakfast is 10€ euro per person per day and you have to face awkward questions at the breakfast dining “what is your room number?” In front of other people. I was asked the same question for 3 days every morning and literally it pissed me off. You can not take any apple with you from the breakfast. I will never stay here again.
Stayed 10 nights in Sep 2022
Response from Reception on 18 Oct,2022
Dear guest, we thank you for taking the time to leave us a review. We are very sorry that you did not enjoy your stay in our hotel. Our rooms are a little smaller in size, that is also a reason why we do not have a e.g. fridge in the room, as it would take up too much space. Of course, it is very common to have laundry services at a hostel, however we are a hotel and can not offer such services. There are a few cleaning services withing walking distance and we are always happy to provide necessary information to our guests.Our staff does ask the room number at the breakfast, firstly to know if the guest has booked breakfast at all, secondly to make sure they dont close up the breakfast area before all guests had their meal. We are truly sorry this question made you feel bad, there is no bad intent by asking. It is also simply to ensure, the service we provide will not be left uncharged.We hope that at least in some other ways you could enjoy our hotel. Kind regards

10/10 Excellent

Rose

Stayed 1 night in Sep 2022

6/10 Okay

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was great for a 1 night stay ,but bit small and not enough directly in the hotel for dinning or services
Stayed 1 night in Sep 2022

4/10 Poor

Christina

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Apparently they are all “non-smoking” rooms but unfortunately we had to move rooms due to cigarette odor. Location is very reminiscent of an office park and requires a 10 min cab ride to the train station. Very warm and ac didn’t work (although this may be due to energy crisis and not due to hotel).
Stayed 3 nights in Sep 2022
Response from Reception on 28 Sept,2022
Dear guest, Thank you for taking the time to leave us a review. We are very sorry you were not satisfied with your stay at our hotel. Indeed, all our rooms are non-smoking. The signs are displayed in every room. Unfortunately it happens, although very rarely, that this rule is not followed. We do regret that very much. In that case we air the room extensively and also clean it with special products, so the smoking odour is eliminated as good as possible. Thankfully we were able to give you another room right away. If there is anything not working with the AC or our guests have questions about how to handle it, we are always happy to assist. In regards to that it is necessary to let us know. Our hotel is located in the industrial area which is visible on google. Unfortunately we cannot change the location of our house, however the train station is a 5-10 min cab ride away, depending on the traffic. Also there is a bus station in walking distance, the bus goes every 10-20 minutes, which most guests find very convenient. We do hope that you could enjoy your stay at least in some ways. Kind regards from the Team of Atomis Hotel in Dachau

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Reception on 28 Sept,2022
Dear guest, Thank you for taking the time to leave us a review. We are very happy you enjoyed your stay and hope to welcome you again. Kind regards

10/10 Excellent

Catalina

Stayed 1 night in Sep 2022
Response from Reception on 28 Sept,2022
Dear guest, Thank you for taking the time to leave us a review. We are very happy you enjoyed your stay and hope to welcome you again. Kind regards

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2022

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Highly recommended
Stayed 1 night in May 2022

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady was excellent!
Stayed 1 night in May 2022

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tea making facilities in room
Stayed 1 night in May 2022

6/10 Okay

Monica

Travelled with family
Disliked: Cleanliness
Struttura nella media.
Stayed 3 nights in Apr 2024

6/10 Okay

Magnus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Normal good hotel. Thank you.
Stayed 1 night in Nov 2023

10/10 Excellent

Verena

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundum zufrieden, nettes Personal und gutes Problemmanagement! Danke
Stayed 2 nights in Oct 2023

8/10 Good

Aristotelis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, fair price value range around Munich. Though it could be tricky to get to the hotel at night if approaching w/out a car, buses don't work till late.
Stayed 1 night in Sep 2023

8/10 Good

Jaroslav Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sauber, ruhig, angenehm! Gerne komme wieder!
Stayed 3 nights in Sep 2023

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff could provide enogh service,however,when I tried to talk to them, they looked like feeling some anoying... additionally,location is inconvenient for tourist not using his car.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Linus

Stayed 3 nights in Sep 2023

10/10 Excellent

Edda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut von der Autobahn erreichbar. Sauber und ordentlich. Freundliches Personal und gutes Frühstück. Insgesamt hervorragendes Preis- Leistungsverhälntnis. Wenn‘s passt, immer wieder gerne!
Stayed 1 night in Sep 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service
You get your moneys worth, its really close to the KZ memorialsite. Its is on a busy road, but you can park for free. The staff will do their utmost to help you. Perfect breakfast. I do suspect there is a problem with the sewerage. Water sometimes stays in the wash basin. Plenty of reasurants nearby, Italian restaurant Verace is really very nice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ugur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anlayışlı otel
Nice communication. Thank you for your understanding.
Stayed 5 nights in Aug 2023

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bettdecke war leider schmutzig. Wände waren leider auch schmutzig
Stayed 1 night in Jul 2023

10/10 Excellent

Stephan

Stayed 1 night in Aug 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Lars

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Friendly staff, but room not clean enough
We stayed at Atomis for one night on our way south. The staff at reception were friendly and helpful, and the breakfast plentiful. However, the hotel was far from clean - I am fairly sure that the sheets and towels were fresh, but that’s about it. The mirrors in our room (238) had marks and smears on them, the sink was stained from soap and the glasses had damp and dry toothpaste in them, as well as a few black hairs. I suspect others have noticed too, as a couple of bottlecaps were placed strategically on top of the shelf, maybe to test if housekeeping reached that far. I hope they step up their game - it seems like a hotel with potential, but as it is, I would not stay there again.
Stayed 1 night in Jul 2023

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Yulia

Stayed 1 night in Jun 2023

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Soweit alles ok. Gut und günstig.
Stayed 1 night in Jun 2023

6/10 Okay

Myrthe

Travelled with pets, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Helaas rook de kamer erg naar rook, deze was ook niet schoon en in de bedden voelde je de veren zitten. Ook het personeel die het ontbijt aan het serveren waren stonken naar de rook, ze waren ook erg kortaf en niet vriendelijk. Het hotel zou diervriendelijk zijn maar blijkbaar mocht onze hond alleen op de kamer en werd geweigerd in open bare ruimtes, dit was niet vooraf bekend
Stayed 1 night in Jun 2023
Response from Atomis Team on 26 Jun,2023
Beste Myrthe,Wij zijn een rookvrij hotel, maar helaas negeren sommige gasten dit. Onze receptie krijgt de opdracht om indien mogelijk direct een nieuwe kamer toe te wijzen. Ik weet niet of je het hier gevraagd hebt.Aangezien u een grote hond heeft, heeft ons ontbijtteam gevraagd hem niet mee te nemen naar de ontbijtruimte. Anders kan een hond natuurlijk in de openbare ruimtes (lobby etc.) blijven.Uw Hotel Atomis-team

8/10 Good

Pia

Stayed 1 night in Jun 2023

8/10 Good

Helmut

Business traveller
Liked: Cleanliness, staff & service
Gute Lage, Personal sehr engagiert
Stayed 1 night in Jun 2023
Response from Atomis Team on 26 Jun,2023
Hallo Hr. Helmut,danke für das freundliche Kompliment.Besuchen Sie uns gerne wieder!Uwe VölkerDirektor

10/10 Excellent

Alberto

Stayed 1 night in Jun 2023

10/10 Excellent

Matthias

Stayed 1 night in Jun 2023

6/10 Okay

Julia

Stayed 1 night in May 2023

8/10 Good

Stefan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ist sehr empfehlenswert. Hier und da gibt es kleine Verbesserungs möglichkeiten. Wurde immer wieder dieses Hotel buchen.
Response from Atomis Team on 26 Jun,2023
Hallo Hr. Stefan,vielen Dank für die positive Bewertung.Ihr Hotel Atomis Team

8/10 Good

Jelena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles war in Ordnung
Stayed 1 night in May 2023
Response from Ihr Hotel Atomis Team on 26 Jun,2023
Hallo Jelena,schön dass es Ihnen bei uns gefallen hat.

8/10 Good

Manfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023