Premium bedding, in-room safe, blackout curtains, soundproofing

Reviews of SOLLER Business Hotel – Munich Airport MUC

SOLLER Business Hotel – Munich Airport MUC
Lilienthalstraße 1, Hallbergmoos, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 239 reviews" "
Rating 8 - Good. 66 out of 239 reviews" "
Rating 6 - Okay. 14 out of 239 reviews" "
Rating 4 - Poor. 5 out of 239 reviews" "
Rating 2 - Terrible. 11 out of 239 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Apr 2024
Response from Marin Christof on 24 Apr,2024
Lieber Aly,vielen lieben Dank für Ihre tolle Bewertung:)Wir würden uns sehr freuen Sie bei uns bald wieder zu begrüßen.Herzliche Grüße vom ganzen SOLLER Business Hotel Team

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024
Response from Maged Helm - Rooms Division Manager. on 18 Jan,2024
Sehr geehrter Herr Bauer, vielen Dank, dass Sie Ihr Feedback und Ihre Erfahrungen mit uns teilen. Wir berücksichtigen Ihre wertvollen Kommentare sicherlich für unsere zukünftige Verbesserung und hoffen, Sie in der Zwischenzeit wieder hier im Soller Business Hotel, Hallbergmoos am Flughafen München begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 Excellent

Christoph

Stayed 1 night in Dec 2023
Response from Maged Helm - Rooms Division Manager. on 8 Jan,2024
Dear Mr. WesselThank you very much for sharing your opinion and for ranking our hotel here. We hope to welcome you again here at Soller Business Hotel Munich Airport. With my best Regards,

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say that the staff is amazing! Thank you for making my stay experience above and beyond. The staff at the restaurant was really nice and prepared nice breakfast for me. The quality of the food is 5 star. The hotel is very clean. Also, I was greeted by a cute lovely dog ❤️ . The dog is truly adorable. Again thank you ☺️
Stayed 1 night in Dec 2023
Response from Maged Helm - Rooms Division Manager. on 27 Dec,2023
Dear Mr. Ismail, Thank you very much for being our guest in Soller Business Hotel, Hallbergmoos, by Munich Airport, and for choosing us as your ''home away from home''; in Munich. We would like to thank you too, that you have taken your time to write us your valuable feedback. Your comment made us very happy to hear that you have been satisfied with our Hotel Standard, Hotel Staff Members, And our Breakfast variety as well. We are instantly trying to do our best for our guests and to create a comfortable and restful stay. Meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. With my Best Regards - Soller Business Hotel.

8/10 Good

José M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small problems
The toilet was leaking all night and the shampoo bottle had been filled with just water
Stayed 1 night in Dec 2023
Response from Maged Helm - Rooms Division Manager. on 13 Dec,2023
Dear Ms. Belluga Capilla, First let me thank you very much for being our guest for your last stay in Munich, your feedback is really appreciated and important to us. We are instantly trying to do our best for our guests and to create a comfortable and restful stay. As from your feedback we could not do so during the stay, because of the mentioned issues in your room. Please accept my sincere apologies on behalf of the whole team & the Management as well. your comment was forwarded to the Hotel General Manager and to concerning department for future improvement. Finally, as a sort of a special courtesy and care from the hotel side as one of our valuable guests, We are happy to offer you a free room Upgrade to the next room category booked by your kind self for your next visit with us at Soller Business Hotel, Hallbergmoos by Munich Airport. Thank you once again, looking forward to welcoming you again at Soller Business Hotel, Hallbergmoos by Munich Airport.With my Best Regards.

10/10 Excellent

Cecilie

Stayed 1 night in Dec 2023
Response from Maged Helm - Rooms Division Manager. on 5 Dec,2023
Dear Ms. Bosse, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. With my Best Regards, Sincerely, Maged Helm Rooms Division Manager

8/10 Good

Rikard

Stayed 1 night in Nov 2023
Response from Maged Helm - Rooms Division Manager. on 4 Dec,2023
Dear Mr. Jonsson, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. With my Best Regards Sincerely, Maged Lotfy

10/10 Excellent

Liron

Stayed 1 night in Nov 2023
Response from Maged Helm - Rooms Division Manager. on 27 Nov,2023
Dear Mr. Naor, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

10/10 Excellent

michael

Stayed 1 night in Oct 2023
Response from Maged Helm - Rooms Division Manager. on 27 Nov,2023
Dear Mr. Emmert, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

8/10 Good

junghoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Sep 2023
Response from Maged Helm - Rooms Division Manager. on 24 Nov,2023
Dear Junghoon Won, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. -With my Best Regards -Sincerely, -Maged Helm-Rooms Division Manager

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Maged Helm - Rooms Division Manager. on 27 Nov,2023
Dear Mr. Kober, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

2/10 Terrible

romeo

Stayed 1 night in Sep 2023
Response from Maged Helm - Rooms Division Manager. on 27 Nov,2023
Dear Mr. Jones, Thank you very much for sharing your Feedback and experience with us. We surely consider your valuable comments for our future improvement, meanwhile we hope to welcome you again here at Soller Business Hotel, Hallbergmoos by Munich Airport. - With my Best Regards, - Sincerely, - Maged Helm

2/10 Terrible

Dietmar

Disliked: Staff & service, amenities, property conditions & facilities
During the weekend, the property cuts of all services: no restaurant, no sauna. The property refused to provide contact to a manager. A COMPLETE waste of time to try to resolve the issue. Do something better with your time.
Stayed 1 night in Jul 2023

8/10 Good

Karlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was new and very clean. It is also close to the airport. Limited food service at the hotel and there appears to be no restaurants within walking distance.
Stayed 1 night in May 2023

10/10 Excellent

Vlad

Stayed 1 night in Apr 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Excellent restuarant and really helpful staff could not have done more to make our stay special
Stayed 1 night in Jan 2023
Response from Soller Business Hotel on 17 Mar,2023
Dear Stuart,thank you for your great review.We are very pleased that you found the staff especially positive, as well as the visit to the restaurant "Eisvogel" was excellent for you.Best regardsThe Soller Business Hotel Team

2/10 Terrible

Shannon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was rated a 4 star hotel, but we don’t know why. It was low quality, austere, lacking all the basics. There is NO PHONE in the room so you have no way to reach the front desk!! You aren’t given the wifi password upon Check-in. When you figure out you don’t have the password, guess what? You have to walk down to reception to get it because your room has NO PHONE. We waited nearly an hour to get checked in. We paid about 4 times what we could have at another hotel with more amenities. The room was a strange setup and I don’t think I’ll have the room to tell you all of the things that made this a bad choice.
Response from Soller Business Hotel on 20 Dec,2022
Dear Shannon,Thank you very much for your review. We apologise that you were not satisfied with your stay. We always try our very best for the guests to have a great experience at our hotel. According to your booking you have been upgraded from our side to a Junior-Suite instead of the booked Deluxe-Room, as those were no longer available. We are very sorry that this room was not pleasing for you. We always appreciate honest feedback from the guests and therefore, if you could share with us the details we would be happy to pass it on internally to make sure the changes are implemented.Usually, there is not much waiting time during the Check-In. Unfortunately, due to many last-minute bookings resulting from many cancelled flights at the Munich Airport, on your arrival there were many other guests who arrived at the same time and hence, a long queue for check-in in the lobby. We are constantly working on improving our work and will take these situations as a priority to improve our guests’ waiting time, also during unexpected situations.Regarding the phones, it is very common nowadays in hotels that there are no longer phones in the rooms since they became less relevant as nearly all of our guests have private mobile phones with which they can contact the reception. As for the WIFI-password, it is usually handed out with our room cards, but due to external issues, unfortunately, we had run out of room card booklets. We would like to apologise for this inconvenience, as this is not up to our usual standard.We would be happy if we could convince you of our usual standard during your next visit.Best regards,Soller Business Hotel

10/10 Excellent

Dominic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.

10/10 Excellent

Sarah

Stayed 1 night in Dec 2022

8/10 Good

Piotr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Stayed for one night only and departed very early the next day. Hotel was lovely decorated and the rooms were nice and in great condition. A mini bar in the room would have been nice. Friendly staff especially in the restaurant. Nice food as well.
Stayed 1 night in Oct 2022

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the most pleasant stays ever! The entire staff of the hotel was knowledgeable, friendly and accommodating. The room was fantastic! Additionally, I could not believe how fabulous the dinner was. I wish I had this quality of a restaurant in Ottawa, Canada.
Stayed 1 night in Oct 2022

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Heath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and gym
Stayed 1 night in Sep 2022

8/10 Good

Peter, Brooklyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Sep 2022

10/10 Excellent

Roberta

Stayed 1 night in Sep 2022

10/10 Excellent

Bascom

Stayed 1 night in Sep 2022

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern rooms. Restaurant was outstanding
Stayed 1 night in Sep 2022

8/10 Good

Affif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfortable but not particularly close to airport.
Stayed 1 night in Aug 2022

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great as was the breakfast. I enjoyed breakfast in the outside terrace
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Very friendly staff and wonderful breakfast.
Stayed 1 night in Jul 2022

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place, but it was quite far from town. One is forced to choose to go to hotel restaurant or Italian. I would never have spent so much at dinner as I did there in a business park. Disappointing in that regard
Stayed 1 night in Jul 2022

10/10 Excellent

rhett k

Stayed 1 night in Jul 2022

10/10 Excellent

Andrew, Bolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk and dining room staff
Stayed 1 night in Jul 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very modern rooms
Stayed 1 night in Jul 2022

2/10 Terrible

Ran

Travelled with family
This is an airport hotel. Our arrival was delayed, then we found out that the front desk was only open until 9 pm. We tried to call the hotel, it was not answered.
Stayed 1 night in Jul 2022

2/10 Terrible

Jesus

Stayed 1 night in Jul 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Munich airport
Nice hotel close to the Munich airport. Very nice and helpful staff. Room was clean and very comfortable. Free on-site parking.
Stayed 1 night in Jun 2022

10/10 Excellent

William

Business traveller
Liked: Property conditions & facilities
Impressive!!
I was dually impressed with the hotel the room the comfort the bathroom, all exceeded my expectations.
Stayed 1 night in Jun 2022

6/10 Okay

Clifford

Liked: Staff & service, property conditions & facilities, room comfort
Stylish but flawed
The good: the room was huge, stylish and very well appointed, comfy bed. Staff was friendly and perfect English. NOT so good: while my room was clean, there was urine in the toilet. No phone or coffee in room (2 TVs tho). And worst of all for an airport hotel, no shuttle, requiring a 27 eu 10min cab ride, after waiting for it. Breakfast was fine but forgettable. I wouldn't stay again, not worth the money.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Very friendly staff!! Modern looking decor. Very comfortable beds and rooms! EXCELLENT RAIN SHOWER!! Very relaxing! Great value for your money!
Stayed 1 night in Jun 2022

10/10 Excellent

RICHARD

Stayed 1 night in Jun 2022

2/10 Terrible

Erika

Stayed 1 night in May 2022
Response from Marin Christof on 28 May,2022
Hi Erika, wir bedauern sehr, dass Ihnen Ihr Aufenthalt bei uns nicht so gut gefallen hat und hätten gerne mehr von den Gründen gewusst. Bitte nehmen Sie sich ein bisschen Zeit und schildern uns was schief gelaufen ist. Das wäre toll. Vielen Dank dafür und schönen Gruss! Marin Christof Reservierungsleiter

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean surroundings.
Stayed 1 night in May 2022
Response from Marin Christof on 26 May,2022
Thank you so much for your feedback:) See you soon back!

2/10 Terrible

Marcis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No coffee at breakfast. Not acceptable. Helped to order taxi, that does not accept card payments. Not OK.
Stayed 1 night in Apr 2022
Response from Christof Marin on 2 May,2022
Dear Marcis Thank you for your feedback and I'm really sorry for these circumstances. I confered with my colleagues and I'm happy to inform you, that coffee was available all the time..?? Didn't ask or didn't see the bar? By calling taxi you need to inform about the payment method. I really don't know now, why the negative feedback, but anyhow I apologize for this and hope you enjoyed the night at the hotel. Best regards! Marin Christof

10/10 Excellent

Rei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Marin Christof on 26 Jan,2022
Thank you for staying with us, Rei:) Come back soon:) Best regards from all of us!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Christof Marin on 24 Sept,2021
Thank you:):):)

10/10 Excellent

강타리, Seoul

Travelled with partner
Liked: Cleanliness
Quiet area, nice and clean facilities. Spa was rekaxing.
Stayed 1 night in Mar 2020
Response from Your stay with us on 9 Mar,2020
Hi and thank you for the top score!:) We are looking forward to welcoming you with us. Best regards Das Soller Business Hotel