Murqquab Holidays

First off, we checked into an extremely untidy room. The bedding and pillowcases had clearly not been changed and were covered in hair. The room was also very dusty and, overall, the condition was horrible. Our stay was a very unpleasant experience. My wife became sick after we checked out because she is allergic to dust, which made the situation even worse. We expected a clean and comfortable room, but unfortunately, that was not what we received. I also want to mention the way some of the delivery workers are treated. It was honestly very upsetting to witness. We are all human beings, and I don’t understand why anyone should be treated as though they are less important or less deserving of respect than others. Everyone deserves to be treated with dignity. Overall, this was a very disappointing experience, and I hope the management takes these concerns seriously and works to improve both the cleanliness of the rooms and the way workers are treated.

Staff clearly dont want to be there. Better to spend money elsewhere. Mould in shower area, broken furniture, and many other disappointments. The situation with parking was the cherry on top!

The hotel staff was truly amazing, professional, polite and always ready to help us. As 2 wheelchair users, the hotel was spacious and equipped for our needs. The catering was excellent and we enjoyed eating in the hotel restaurant on many occasions. As it was my birthday whilst on our holiday I was greeted from morning to night by the staff with birthday greetings and birthday cake, and our room with a birthday banner and towels in the shape of the Dubai tower that I had my Birthday dinner at. I was blown away with the little extra touches for my birthday, and it was so lovely of them. If we ever went back to the same place twice, it would DEFINITELY be here. 10/10 and thank you so much to all the wonderful team at the hotel.