Exterior

Reviews of InterContinental Muscat, an IHG Hotel

5 out of 5
InterContinental Muscat, an IHG Hotel
Al Kharjiya Street, Al Shati Area, PO Box 398, Muscat

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 166 reviews" "
Rating 8 - Good. 36 out of 166 reviews" "
Rating 6 - Okay. 7 out of 166 reviews" "
Rating 4 - Poor. 4 out of 166 reviews" "
Rating 2 - Terrible. 3 out of 166 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Daniel on 11 May,2024
Dear Julie,Thank you for giving us an exceptional rating.We are so delighted to hear that you enjoyed your stay with us. Receiving a perfect rating from valued guests like you is such a compliment, as we strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.Thank you for choosing us and we look forward to welcoming you again soon for another memorable stay.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Zolfakar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff. Amazing breakfast! Super clean rooms and interior of hotel meticulously kept.
Stayed 3 nights in Apr 2024
Response from Daniel on 2 May,2024
Dear Zolfakar, Thank you so much for taking the time to share your review and for giving us a stellar rating.We are delighted to hear that you enjoyed your stay with us, and that our rooms, the hotel interior, food and service of our friendly staff were your particular highlights. We work really hard to give our guests the finest experience possible, your kind comments are truly rewarding, we are proud of our excellent staff. Your kind words reaffirm the hard work we put in every day.Thank you for choosing us and we look forward to welcoming you again soon for another memorable stay.Sincerely yours,Daniel ArbenzGeneral Manager

8/10 Good

Mike

Stayed 2 nights in Feb 2024
Response from Daniel on 1 May,2024
Dear Mike,Thank you for choosing InterContinental Muscat and taking the time to share your rating with us. We are delighted that we could ensure a comfortable stay during your visit. We always strive to provide service excellence and satisfaction to all our guests, and we are glad that we could do so for you. We appreciate having you as our guest and we thank you for your kind rating. We hope to welcome you back in the near future. Sincerely yours,Daniel ArbenzGeneral Manager

8/10 Good

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Room was spacious and staff was accommodating. Access to the public beach from the pool grounds and close to the opera house. Breakfast was just so-so. They were short on seating, plates, glasses, and always out of drinks. Both mornings we had nothing to drink at breakfast. Only one morning we managed to get a coffee.
Stayed 2 nights in Mar 2024
Response from Daniel on 25 Mar,2024
Dear Trisha,Thank you for taking the time to share with your review.We are sorry to hear that your recent stay wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback, as we strive to improve with each and every stay. We apologize for any inconvenience or frustration you may have experienced. We had already addressed this specifically to the concerned department and make things right. We cannot fix the past, but there is always room for improvement, and you have our commitment to improve the way our staff serves every customer. Until then, please accept again our sincerest apologies on behalf of everyone on the team.We hope that you will give us another opportunity to provide you with an improved stay. Sincerely yours,Dnaiel ArbenzGeneral Manager

10/10 Excellent

ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best gym I have seen in a hotel
Stayed 3 nights in Feb 2024
Response from Daniel on 15 Feb,2024
Dear Ali,Thank you so much for taking the time to share your review and for giving us a stellar rating.We are delighted to hear that you enjoyed our facilities, We work really hard to give our guests the finest experience possible. Your kind words reaffirm the hard work we put in every day.Thank you for choosing us and we look forward to welcoming you again soon for another amazing experience.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management treated me and my elderly mother so well. Accommodations were amazing!
Stayed 1 night in Dec 2023
Response from Daniel on 6 Feb,2024
Dear Michelle,Thank you for giving us a perfect 5/5 rating!We are delighted that we could ensure a comfortable stay during your visit, and we are glad we could win your trust and provide you with the best. Receiving a perfect rating from valued guests like you is such a compliment, as we strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.Thank you for choosing us and we look forward to welcoming you again soon.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Daniel on 16 Jan,2024
Dear Christopher,Thank you for giving us an exceptional rating.We are so happy to hear that you enjoyed your stay with us. Receiving a perfect rating from valued guests like you is such a compliment, as we strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.Thank you for choosing us and we look forward to welcoming you again soon.Sincerely yours,Daniel ArbenzGeneral Manager

8/10 Good

Daljit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff in club lounge were very good, friendly and good service.
Stayed 5 nights in Dec 2023
Response from Daniel on 9 Jan,2024
Dear Daljit,Thank you for taking the time to share us your review! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We appreciate your feedback and compliments for the club lounge team which is extremely rewarding. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We hope to have the opportunity to welcome you back in the future.Sincerely yours,Daniel Arbenz General Manager

6/10 Okay

A

Travelled with group
Liked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Daniel on 9 Jan,2024
Dear A,Thank you for taking the time to rate your stay.We are saddened to hear that your recent stay wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. As a hotel, we highly value guest feedback, as we understand there is always room for improvement. We would be immensely grateful if you could share detailed feedback about your stay and help us identify what can be done better. We look forward to hearing from you and learning how we can make this right.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Salima

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Daniel on 9 Jan,2024
Dear Salima,Thank for giving us the stellar 5/5 rating!We are so happy to hear that you enjoyed your stay with us. Receiving a perfect rating from valued guests like you is such a compliment, as we strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward on your next visit!Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Daniel on 8 Jan,2024
Dear Ahmed,Thank you for taking the time to share your experience at InterContinental Hotel Muscat.We are delighted that we could ensure a comfortable stay during your visit. We always strive to provide service excellence and satisfaction to our guests. We appreciate having you as our guest, and we hope you’ll visit us again soon.Thank you for choosing us and we look forward to welcoming you again on your next visit.Sincerely yours,Daniel ArbenzGeneral Manager

6/10 Okay

Annamaria

Room lovely , staff not so friendly and I was travelling alone which I don’t think helps . After a week in Oman and I had looked at a couple of the other large hotels before my stay in the Intercontinental, I wish I had stayed at the Crown Plaza or the W . The location of the Intercontinental is great though close to the Opera house
Stayed 2 nights in Dec 2023
Response from Daniel on 4 Jan,2024
Dear Annamaria,Thank you for taking the time to share us your review of your recent stay with us.We are sorry to hear that your recent stay wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced most especially with our service. We are normally known for our exceptional service, and we are saddened that we missed this mark. We cannot fix the past, but you have my personal commitment to improve the way our staff serves every guests. Until then, please accept my sincerest apologies on behalf of everyone on the team.We hope you will be giving us another chance and returning to our hotel in the near future.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Ujwal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Daniel on 1 Jan,2024
Dear Ujwal,Thank you for taking the time to share your experience at InterContinental Hotel Muscat.We are delighted that we could ensure a comfortable stay during your visit. We always strive to provide service excellence and satisfaction to our guests. We appreciate having you as our guest, and we hope you’ll visit us again soon.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Ujwal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Daniel on 31 Dec,2023
Dear Ujwal,Season greetings from InterContinental Muscat!We are so happy to hear that you enjoyed your stay with us. Receiving a perfect rating from valued guests like you is such a compliment, as we strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to welcoming back on your next visit.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous week at the Intercontinental. The staff are outstanding, friendly and helpful - particularly in the club lounge. Rooms were to a high standard and very comfortable. A great variety of dining options - we tried all of them and particularly enjoyed Takara and Trader Vics. Easy access to the beach which was a lovely evening walk. Highly recommend.
Stayed 8 nights in Dec 2023
Response from Daniel on 31 Dec,2023
Dear Rachel,Season greetings from InterContinental Muscat!We are thrilled to know that you had an amazing experience, and we thank you for recommending our hotel and your kind words of our friendly and helpful team, the overall facilities of the hotel in which you find it to your liking and the wonderful dining experience that you had with Trader Vic's and Takara. We put a lot of thought into every dish we serve, and we are proud of our excellent staff. Your kind words reaffirm the hard work we put in every day.We hope you could visit us again for another memorable experience.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Khidir, Ridgewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and staff.
Stayed 3 nights in Dec 2023
Response from Daniel on 24 Dec,2023
Dear Khidir,Thank you for taking the time to share us your review and for giving us a perfect 5/5 rating!We are so happy to hear that you enjoyed your stay with us. Receiving a perfect rating from valued guests like you is such a compliment, as we strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.We look forward to your next visit!Sincerely yours,Daniel ArbenzGeneral Manager

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, good facilities, noisy at night
3 nights in November for some sunshine and relaxation prior to starting a trip. Very comfortable room, great breakfast, lovely pool area, variety fo restaurants. But, lots of party noise from the rooftop restaurant of W Muscat hotel next door (InterContinental kindly moved me to another room); the main hotel building is strangely disconnected from the pool areas (perhaps because it is principally a business hotel with holiday facilities tagged on?); no alcohol free beer available.
Stayed 4 nights in Nov 2023
Response from Daniel on 4 Dec,2023
Dear Catherine,Thank you for taking the time to share us your review of InterContinental Muscat!We are delighted to hear that you enjoyed your stay with us, and we thank you for the kind compliments for the overall facilities of the hotel. We always strive to provide service excellence and satisfaction to each, and every guest and we glad we could do so for you. We also appreciate your feedback regarding the noise from the W Hotel, and we are taking steps to address the issue. We look forward to welcoming you back at the InterContinental Muscat.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with good amenities in the hotel and within walking distance. Fantastic pool area for families and the linked public beach is an added bonus. Will definitely stay again!
Stayed 4 nights in Nov 2023
Response from Daniel on 30 Nov,2023
Dear Nabil,Thank you for taking the time to share your experience at InterContinental Hotel Muscat.We are delighted that we could ensure a comfortable stay during your visit. We always strive to provide service excellence and satisfaction to our guests.Thank you once again for your stay and feedback and we look forward to welcoming you back at the InterContinental Hotel Muscat.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Jason, Saku

Stayed 5 nights in Nov 2023
Response from Daniel on 19 Dec,2023
Dear Jason,Thank you for taking the time to rate your stay with us at InterContinental Muscat!We are so happy to hear that you enjoyed your stay with us. Receiving a perfect rating from valued guests like you is such a compliment, as we strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you.Thank you for choosing us and we look forward to welcoming you again soon.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Stuart

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent 7 days at the hotel, everything was perfect from check in, where reception supported a slight room change through to the service at all restaurants and the lounge team. See you again next year!
Response from Daniel on 24 Nov,2023
Dear Stuart,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We are very happy to hear that our service met your needs and expectations. We look forward to welcoming you back to the hotel again.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Mehmet Togan

Liked: Staff & service, property conditions & facilities
Very nice property
Stayed 3 nights in Nov 2023
Response from Daniel on 24 Nov,2023
Dear Mehmet,Thank you for taking the time to share your experience at InterContinental Hotel Muscat.We are delighted that we could ensure a comfortable stay during your visit. We always strive to provide service excellence and satisfaction to our guests.Thank you once again for your stay and feedback and we look forward to welcoming you back at the InterContinental Hotel Muscat.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

konstantin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличный пляжный отель,с безупречным обслуживанием. Потрясающие завтраки. Рядом много ресторанов,с гуманными ценами. Единственное,что не понравилось,это цена.В Дубае дешевле.
Stayed 6 nights in Oct 2023
Response from Daniel on 24 Nov,2023
Dear Konstantin,Thank you for taking the time to review your stay with us. We are very pleased to hear that that you enjoyed your stay with us, and our staff met your needs and expectations. We always strive to provide excellence service and satisfaction to our guests. We look forward to welcoming back to the hotel in the near future.Sincerely yours,Daniel ArbenzGeneral Manager

8/10 Good

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Daniel on 24 Nov,2023
Dear Luciana,Thank you for taking the time to share your experience at InterContinental Hotel Muscat.We are delighted that we could ensure a comfortable stay during your visit. We always strive to provide service excellence and satisfaction to our guests.Thank you once again for your stay and feedback and we look forward to welcoming you back at the InterContinental Hotel Muscat.Sincerely yours,Daniel ArbenzGeneral Manager

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental Muscat never disappoints. The pool is amazing!!!
Stayed 3 nights in Oct 2023
Response from Daniel on 24 Nov,2023
Dear Jason,Thank you for sharing your review. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserve of your loyalty.We look forward to welcoming you back for another amazing experience!Sincerely yours, Daniel ArbenzGeneral Manager

10/10 Excellent

SANG KEUN, Daejon

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2023
Response from Daniel on 3 Oct,2023
Dear Sang, Thank you very much for sharing your review of InterContinental Muscat.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities and services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We look forward to welcoming you back to our beautiful hotel again. Many thanks, Daniel ArbenzGeneral Manager

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit on the expensive side but it is worth it. Facilities, staff, restaurant/bar are all excellent.
Stayed 2 nights in Sep 2023
Response from Daniel on 18 Sept,2023
Dear Neal,Thank you very much for sharing your review of InterContinental Muscat.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities and services. Your overall compliments about the teams are extremely rewarding. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We look forward to welcoming you back to our beautiful hotel again. Many thanks, Daniel ArbenzGeneral Manager

10/10 Excellent

LUCAS

Stayed 3 nights in Sep 2023
Response from Daniel on 24 Sept,2023
Dear Lucas, Thank you very much for sharing your review of InterContinental Muscat.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities and services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We look forward to welcoming you back to our beautiful hotel again. Many thanks, Daniel ArbenzGeneral Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Daniel on 4 Sept,2023
Dear Simon, Thank you very much for sharing your review of InterContinental Muscat.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities, & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We look forward to welcoming you back to our beautiful hotel again. Many thanks, Daniel ArbenzGeneral Manager

10/10 Excellent

Sargiz

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2023
Response from Daniel on 23 Aug,2023
Dear Sargiz, Thank you very much for sharing your review of InterContinental Muscat.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities, & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We look forward to welcoming you back to our beautiful hotel again. Many thanks, Daniel ArbenzGeneral Manager

10/10 Excellent

Stone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Aug 2023
Response from Daniel on 20 Aug,2023
Dear Stone,Thank you very much for sharing your review of InterContinental Muscat.We are delighted that you enjoyed your stay with us and that you appreciated our overall facilities, & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,Daniel ArbenzGeneral Manager

10/10 Excellent

Houd

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Daniel on 16 Aug,2023
Dear Houd,Thank you very much for sharing your review of InterContinental Muscat.We are delighted that you enjoyed your stay with us and that you appreciated our overall facilities, & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,Daniel ArbenzGeneral Manager

10/10 Excellent

KARI VENICE MARYANNE, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of fantastic staff who offer an excellent service. Special mention goes to Gemma one of the duty managers and the executive chef and his fantastic team of chefs and breakfast staff. Definitely the best food we’ve had for breakfast. Pool area and staff were also great.
Stayed 8 nights in Aug 2023
Response from Daniel on 14 Aug,2023
Dear Kari, Thank you very much for sharing your review of InterContinental Muscat.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about Gemna and the teams are extremely rewarding. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We look forward to welcoming you back to our beautiful hotel again. Many thanks, Daniel ArbenzGeneral Manager

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Money value
Stayed 6 nights in Jul 2023
Response from Daniel on 30 Jul,2023
Dear Sarah,Thank you very much for sharing your review of InterContinental Muscat.We are delighted that you enjoyed your stay with us and that you appreciated our overall facilities & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,Daniel ArbenzGeneral Manager

6/10 Okay

Fatima

Stayed 2 nights in Jul 2023
Response from Daniel on 14 Aug,2023
Dear Fatima,Thank you once again for the time taken to write this review and looking forward to serving you again should your travels bring you back to the area. Many thanks,Daniel ArbenzGeneral Manager

10/10 Excellent

Dmitriy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the sea
Stayed 2 nights in Jul 2023
Response from Daniel on 25 Jul,2023
Dear Dmitriy,Thank you very much for sharing your review of InterContinental Muscat.We are delighted that you enjoyed your stay with us and that you appreciated our overall facilities & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,Daniel ArbenzGeneral Manager

10/10 Excellent

Jad

Stayed 1 night in Jun 2023
Response from Daniel on 25 Jul,2023
Dear Jad,Thank you very much for sharing your review of InterContinental Muscat.We are delighted that you enjoyed your stay with us and that you appreciated our overall facilities & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,Daniel ArbenzGeneral Manager

10/10 Excellent

Meshal, MANAMA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Daniel on 25 Jul,2023
Dear Meshal,Thank you very much for sharing your review of InterContinental Muscat.We are delighted that you enjoyed your stay with us and that you appreciated our overall facilities & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,Daniel ArbenzGeneral Manager

8/10 Good

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Good place good stuff
Stayed 2 nights in Jun 2023
Response from Daniel on 25 Jul,2023
Dear Abdulla,Thank you very much for sharing your review of InterContinental Muscat.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about the teams are extremely rewarding. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We look forward to welcoming you back to our beautiful hotel again. Many thanks, Daniel ArbenzGeneral Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Reservation on 27 Jun,2023
Thank you for valuable rate

10/10 Excellent

Raheleh

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Jun 2023
Response from Reservation on 27 Jun,2023
Thank you for valuable rate

10/10 Excellent

Sarah

Liked: Staff & service, property conditions & facilities
Great food
Stayed 1 night in May 2023
Response from Daniel on 29 May,2023
Dear Sarah,Thank you very much for sharing your review of InterContinental Muscat.We are delighted that you enjoyed your stay with us and that you appreciated our overall facilities & services. We at InterContinental Muscat work towards the simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,Daniel ArbenzGeneral Manager

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Apr 2023
Response from Reservation on 26 Apr,2023
Thank you for the valuable

4/10 Poor

Nikita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Very poor management.Everything is very dated. Food is ok.
Stayed 2 nights in Apr 2023
Response from Reservation on 14 Apr,2023
Thank you

10/10 Excellent

sima

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I suggest you try it
Stayed 3 nights in Mar 2023
Response from Reservation on 4 Apr,2023
Thank you for valuable feedback

10/10 Excellent

Georgios

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, in general the staff is quite helpful and makes your stay comfortable and agréable. The pool is quite pleasant. We stayed 4 days in the hotel and we enjoyed every one of them.
Stayed 4 nights in Mar 2023
Response from Reservation on 30 Mar,2023
Thank you for your valuable feedback

10/10 Excellent

jawad

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and feel like home
Stayed 4 nights in Mar 2023
Response from Reservation on 13 Mar,2023
Thank you for Valuable feed back

10/10 Excellent

zuwei, Sevenoaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed
Stayed 2 nights in Jan 2023
Response from Reservation on 21 Jan,2023
Thank you for your rating

10/10 Excellent

GALAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Amazing City
The property is located in an upscale and safe area. It looks like the hotel was renovated in a very good way as it does look amazing. Very clean property and comfortable rooms. The staff was very helpful and friendly. The breakfast on the other hand was simple and needs improvement. Overall it was a very memorable stay.
Stayed 2 nights in Jan 2023
Response from Reservation on 21 Jan,2023
Thank you for your valuable feedback

10/10 Excellent

Nora

Stayed 3 nights in Dec 2022
Response from Reservation on 1 Jan,2023
Thank you

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with hotel and staff
Stayed 5 nights in Dec 2022
Response from Reservation on 21 Dec,2022
Thank you