Dear MelanieGreetings!Thank you for taking a time to write a review about your recent stay experience.We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Warm regardsBenson JohnRooms Division Manager

Dear KhadaGreetings!Thank your for your time to write a review and we regret to know that your overall experience did not met your expectation.Your comments about the Door access issues will be addressed and we are really sorry about it.We value your patronage and would welcome the opportunity to make amends and restore your confidence in our hotel. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Warm RegardsBenson JohnRooms Division Manager

Dear AndreaGreetings!Thank you for taking a time to write a review about your recent stay experience.We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Warm regardsBenson JohnRooms Division Manager

Dear Laura,Thank you for taking the time to share your fantastic review of your recent stay with us. We're absolutely delighted to hear that you found our hotel to be the perfect choice for your two-night stay.We're glad you enjoyed the special treats of cookies and baklava bites upon check-in. It's heartwarming to know that you loved the property, found the room spacious with a comfortable bed, and had a positive dining experience at Straits.We appreciate your compliments on the buffet breakfast, the Sports Bar snack, and the convenience of 24-hour room service. Your satisfaction is our top priority, and we're thrilled to hear that you wish you could have stayed longer.If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. We hope to have the pleasure of welcoming you back for a longer stay in the future.Thank you once again for choosing our hotel.Best Regards,Benson JohnReservations Manager

Dear FadiGreetings!Thank you for taking a time to write a review about your recent stay experience.We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Warm regardsBenson JohnReservations Manager

Dear Stephen,We sincerely apologize for any inconvenience you experienced during your recent stay with us. We appreciate you bringing this to our attention, and we regret that several things in your room were not in proper working order.Your comfort and satisfaction are of the utmost importance to us, and it is disheartening to learn that we fell short in addressing and fixing the issues promptly. Please know that your feedback is taken seriously, and we will conduct a thorough review of our maintenance and service procedures to prevent such occurrences in the future.If you could provide more details about the specific issues you encountered, it would be immensely helpful for our investigation and improvement efforts. Your feedback is invaluable to us, and we want to ensure that your concerns are addressed comprehensively.Once again, we apologize for any inconvenience caused, and we hope you will give us another opportunity to serve you in the future. If you have any further details or if there's anything specific you would like to share, please feel free to reach out.Thank you for your understanding.Best Regards,Benson John

Dear Jessica,We sincerely apologize for the subpar condition of your room, specifically the cleanliness of the bathroom and the issues you encountered with the sink. Your feedback is disheartening, and we appreciate you bringing these matters to our attention.It is not acceptable that you had to experience a less than satisfactory stay due to the condition of the bathroom and the inconvenience caused by the clogged sink. We deeply regret any discomfort this may have caused.Please be assured that we take your concerns seriously, and immediate action will be taken to address the cleanliness issues in the bathroom and rectify the sink's drainage problem. Our housekeeping team will conduct a thorough inspection and cleaning to ensure that such oversights do not happen in the future.We understand the importance of a clean and comfortable environment for our guests, and we apologize for falling short of these standards during your stay.Additionally, we will inspect and address the white stains on the couch promptly. Your comfort is our priority, and we want to ensure that you have a pleasant experience during your time with us.We appreciate your understanding and would like to express our gratitude for bringing these issues to our attention. If there are any other details you would like to share or if there's anything specific you would like to address, please feel free to reach out.Once again, we apologize for the inconvenience caused, and we hope to have the opportunity to restore your faith in our establishment.Best Regards,Benson JohnReservations Manager

Dear JosaisThank you for your valuable rating and we are glad to know that you had a comfortable stay with us.We look forward to welcoming you once again.Best Regards,Benson JohnReservations Manager

Dear TarekGreetings!Thank you for taking a time to rate us.We regret to know that your overall experience did not meet your expectations.We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit.If there are any other details you would like to share or if there's anything specific you would like to address, please feel free to reach out.Once again, we apologize for the inconvenience caused, and we hope to have the opportunity to restore your faith in our establishment.Best Regards,Benson JohnReservations Manager

Dear DavidGreetings!Thank you for taking a time to write a review about your recent stay experience. We are delighted to know that you had a very comfortable stay with us.We look forward to welcoming you back again.RegardsBenson JohnReservations Manager

Dear TaylorGreetings!Thank you for taking a time to write a review about your recent stay experience. We are so glad to know that you had a comfortable stay with us and your feedback about Paolo will be shared with him.Your comments on the slow service in fee areas will be addressed to the concerns.We look forward to welcoming you back again.Warm RegardsBenson JohnReservations Manager

Dear LucianaGreetings!Thank you for taking a time to write a review about your recent stay experience. We are glad to know that you had a comfortable stay and enjoyed our breakfast.We strive to offer fair and competitive pricing, but we understand that perceptions can vary. Your feedback will be addressed to the management.Look forward to hear from you.RegardsBenson JohnReservations Manager

Dear VickyGreetings!Thank you for taking a time to write a review about your recent stay experience. We are glad to know that you had a comfortable stay with us.We look forward to hear from you.RegardsBenson JohnReservations Manager

Dear Christophe,Thank you for taking time to rate us 5 stars. I am glad that you had an exceptional experience.We look forward to welcome you back soon.Kind RegardsSafras JaleelFront Office Manager

Dear Mr. Subramaniyam,Thank you for taking time to share your experience on your recent visit. I am glad that you had a pleasant stay. However your comments on the delivery of baggages is well noted and I will be sure to address them with the concerned team to seek prompt improvement.We look forward to welcome you back soon.Kind RegardsSafras Jaleel Front Office Manager.

Dear Hamad, Thank you for your kind words! We're delighted to hear that you had a nice reception and experienced great service during your stay. Providing excellent customer service is a top priority for us, and we're glad that our team met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Dear Daniel, Thank you for your review. We are glad to know that you had a memorable and exceptional experience. We look forward to welcoming you back again.Best Regards

Dear AlexanderGreetings!Thank you for taking a time to write a review about your recent stay experience and we are glad to know that you had an exceptional stay with us.We look forward to welcome you once again.RegardsThe Hotel Management

Dear valued guest,Thank you for your review. We would like to know more about your experience to enhance our services. Please feel free to contact us at any time.Best Regards.

Dear MohammedGreetings!Thank you for taking a time to write a review about your recent stay experience. We are glad to know that you had a comfortable stay with us.We look forward to welcome you once again.Warm RegardsReservation team

Dear YahyaGreetings!Thank you for taking a time to write a review about your recent stay experience.We look forward to welcome you again.RegardsReservations Team

Dear CangulGreetings!Thank you for taking a time to write a review about your recent stay experience.We look forward to welcome you again.RegardsReservations Team

Dear KarynGreetings!Thank you for taking a time to write a review about your recent stay experience.We look forward to welcome you again.RegardsReservations Team

Dear SaraGreetings!Thank you for taking a time to write a review about your recent stay experience.We look forward to welcome you again.RegardsReservations Team

Dear Mr. Omar,Thank you for taking the time to share your experience. I am glad that you found a few of our team members very accommodating, however, I am concerned about your overall comments. All our guests and team members are from around the world and as a reputed hotel, we treat all our guests and team members with fairness, respect, and dignity.Should you wish to discuss your comments further please feel free to contact us.Kind RegardsMohammed KeshrehHotel Manager

Dear PatrickThanks for taking a time to write a review about your recent stay experience and we are so glad that you had an exceptional stay with us.We look forward to welcome you again.RegardsBenson John

Dear EricaGreetings!Thank you for taking a time to write a review about your recent stay experience. Your feedback are well noted and will be addressed to the concerns.Looking forward to welcome you again.Warm RegardsManagement Team

Dear Dee ann, Thank you for your review. We are happy to know that you had an exceptional experience at the hotel. We are delighted to be able to accommodate your requests for your early arrival.We look forward to welcoming you back again.Best Regards.

Dear Abdulaziz, Thank you for your review. We wish you had an exceptional experience during your stay.We look forward to welcoming you back.Best Regards.

Dear Whelma, Thank you for your review. We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back again.Best Regards.

Dear Guest,Greetings!Thank you for taking a time to write a review about your recent stay experience with us. We are glad to know that you had an exceptional stay with us.We are looking forward to welcome you back again.RegardsReservation Team

Dear Manesh, Thank you for your review. We would like to know more about your experience. Please feel free to contact us at any time We look forward to welcoming you again for better experience. Best Regards

Dear Guest , Thank you for your review. We are delighted to know that you liked our Rooms and service. Your comment about the drain has been addressed to the concern and we will make sure to fix the issue. We look forward to welcoming you back to the hotel for an exceptional service. Best Regards, The Management Team

Dear Mohammad Thanks for taking a time to write a review about your recent experience with us. We are glad to know that you liked our hotel and staff however we regret to know that we did not meet your expectation. Your comments about room cleaning has been taken seriously and addressed to the concerns. Thank you once again for staying with us and looking forward to welcome you again. Regards Management Team

Dear Aisha, Thank you for your review. We are sorry to hear that you didn't have a great experience. It is against our standards to extend that kind of service. We will be investigating on what happened during your stay and taking all necessary actions to rectify all failures. We look forward to welcoming you back and we promise a better experience. Best Regards. The Management Team

Dear Timothy, Thank you for your review. We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you back again. Best Regards The Management Team

Dear Syham, Thank you for your review. We are glad to know that you had enjoyed your stay with us. We look forward to welcoming you back again. Best Regards. The Management Team

Dear Guest, Thank you for your review. We are delighted to know that you had an exceptional experience at the hotel. We look forward to welcoming you back again to the hotel. Best Regards, The Management Team

Dear Mr. Martin, Thank you for your review. We are delighted to know that you had an exceptional experience at the hotel. We look forward to welcoming you back again to the hotel. Best Regards, The Management Team

Dear Mr. Muneeb, Thank you for your review. We are delighted to know that you had an exceptional experience at the hotel. We look forward to welcoming you back again to the hotel. Best Regards, The Management Team

Dear Mr. James, Thank you for your review. We hope you had an exceptional stay with us. We look forward to welcoming you back again. Best Regards, The Management Team

Dear Mr. Jehad, Thank you for your review. We are delighted to know that you had an exceptional experience at the hotel. We look forward to welcoming you back again to the hotel. Best Regards, The Management Team

Dear valued guest, Thank you for your review. We hope you had an exceptional stay with us. We look forward to welcoming you back again. Best Regards, The Management Team

Dear Mr. Binish, Thank you for your review. We hope you had an exceptional stay with us. We look forward to welcoming you back again. Best Regards. The Management Team

Dear valued guest, Thank you for your review. We hope you had an exceptional stay with us. We look forward to welcoming you back again. Best Regards. The Management Team

Dear Valued Guest, Thank you for your review. We are delighted to know that you had an exceptional experience at the hotel. We look forward to welcoming you back again to the hotel. Best Regards, The Management Team

Dear Ms. Gulsen, Thank you for your review. We are delighted to know that you had an exceptional experience at the hotel. We look forward to welcoming you back again to the hotel. Best Regards, The Management Team