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The beds are terrible. I would expect a hotel at this price point to have better mattresses. Walls and carpet are worn down. Staff was not super friendly. It is conveniently located and the restaurant is pretty good. However it is overpriced for the quality. This will be my last stay here.
Having access to a gym and a pool for early morning exercise was really important. Also, the staff was very responsive and very professional. When I reported that the sink was clogged, maintenance was available to fix it within minutes.
Narcisse
Stayed 3 nights in Apr 2024
10/10 Excellent
MARY
31 Mar,2024
Liked: Staff & service
MARY
Stayed 1 night in Mar 2024
10/10 Excellent
Paul
Travelled with partner
30 Mar,2024
Muskegon is uniquely uncrowded and urban at the same time. Marriott was similarly peaceful but luxurious.
Front desk staff was very friendly and gave great suggestions of what to do in the area! Located within walking distance to fantastic restaurants, bars, and breweries!!! Would recommend and come back!!
Holly
Stayed 1 night in Mar 2024
10/10 Excellent
Andrea
Travelled with partner
27 Feb,2024
The hotel was very clean, check in/out was very easy and Lisa our bartender was attentive and extremely efficient
The location to the Frauenthal and downtown entertainment is amazing.
We stayed here this time last year too. Last year there was an "incident" where the police were called in but was contained to a conference room.
This year we returned to find the hotel surrounded by police.
I am not sure if this is normal in Muskegon. We did not feel safe and there was no explanation when we asked at the front desk.
Delta Hotel was clean, comfortable, and very accommodating. The staff was friendly and caring and always ready to lend a hand. We would definitely stay there again!
The room very clean & housekeeping was excellent, I did not like the fridge with the 2hr timer, and would have liked a small microwave to warm coffee or leftovers.
Other than that, we had a very good experience. 😊
Disappointed that the elevator was broken and so was the hot tub. The only reason we booked was because of the hot tub, and to get there and the elevator was down on a holiday weekend was very disappointing.