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"Clean room , warm staff, excellent food "

"Loved our 3 night stay at the hotel. Room was spacious with balcony. Location was a short walk from the clock tower in a nice area with lovely views. Staff were courteous and helpful. Food was good quality. Would definitely recommend this hotel. "

"All good"

"Very great experience "

"This is one of the best properties I've stayed in India( Mussorie). The service was top-notch, and the staff was always available for housekeeping and any other needs. I loved the buffet breakfast with lots of options and plenty of vegan choices. The restaurants on site are good to try, especially the indian fine dining. The views are amazing as well. i recomend this place if you are looking for luxury staycation"

"My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good service. During breakfast, my partner had to wait almost half an hour just to get plates and cutlery, even after reminding the staff multiple times. It was frustrating to see such basic service being ignored. Another major inconvenience was the hotel phone system. It barely worked, and when we tried calling the concierge several times to request luggage assistance, no one answered the phone. Overall, the experience was very disappointing. I would not recommend spending thousands of rupees at this hotel. There are several other hotels nearby that offer far better service and a much more luxurious experience for guests."

"Overall property and hospitality was awesome just as system was down check in took time and Wi-Fi worked after 9 pm"

"*Wonderful Stay at Himalaya Retreat Resort* We had an amazing stay at the Himalaya Retreat Resort! The host and staff were incredibly supportive, kind, and always ready to help with a smile. The resort itself is absolutely beautiful, surrounded by nature and offering a peaceful and relaxing atmosphere. There are lots of adventure activities to enjoy, which made our stay even more exciting and memorable. Everything was well-organized and comfortable."

"In residential area up the hill. Premium room that we booked looked better in advertising photos but not in person. "