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Reviews of Ramada by Wyndham Mussoorie Mall Road

4 out of 5
Ramada by Wyndham Mussoorie Mall Road
Opposite Picture palace, The Mall Road, Kulri, Mussoorie, Uttarakhand

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Monica Geeta

Disliked: Cleanliness, staff & service, property conditions & facilities
They don't deliver what they commit. Zero coperative staff and worse ever hotel experience.
Stayed 2 nights in Apr 2024

8/10 Good

NavParkash, Rancho Santa Fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food
Stayed 1 night in Feb 2024

2/10 Terrible

JUHI

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property was charged as 5 star but nothing seem in the property as 5 star The gym was closed in evening The breakfast buffet was very limited option The receptionist had limited knowledge of proces of dinner and lunch buggfets The property is way to small with no amenities and facilities in it I really didnt understood for what the charges were as high as 20k
Stayed 1 night in Jun 2023

10/10 Excellent

Nishant

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, good food and staff are very polite.
Stayed 2 nights in May 2023

2/10 Terrible

Amit

Disliked: Staff & service, property conditions & facilities, room comfort
Bad exprince with hotels.com
We booked in advance with hotel.com so they have given us room with parking view. At time of booking breakfast was mention but hotel refused. Spoiled my time and two days in this hassle. The amount I paid in two days I will get more better hospitality and room. My two days of relax holiday was totally wasted.
Stayed 2 nights in May 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at many first class hotels around the world. This boutique hotel in the foothills of the Himalayas is among the best.
Stayed 3 nights in Mar 2023

10/10 Excellent

LAXMICHAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Bonnie

Stayed 2 nights in Nov 2022

10/10 Excellent

ABHAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was good with good cleanliness.
Stayed 4 nights in Oct 2022
Response from Harsh Semwal on 28 Nov,2022
Dear Guest,Thank You for choosing to stay at Ramada by Wyndham, Mussoorie and writing a wonderful review.It is indeed very heartwarming to know that you enjoyed your stay from all aspects. It is our goal to ensure that all our guest leave with happy memories of their stay.We value your patronage and look forward to welcoming you back at Ramada by Wyndham, Mussoorie.Thanks & Regards,

10/10 Excellent

santosh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2022

4/10 Poor

MANISH

Liked: Staff & service, amenities
I booked balcony room and get base room
Stayed 1 night in Jul 2022

6/10 Okay

Meghna

Stayed 2 nights in Jul 2022

10/10 Excellent

Pooja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay the staff was very helpful Sandeep, Palak and Shubham.
Stayed 2 nights in Jul 2022

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service level
The service was excellent. Each and every staff from reception to restaurant were very helpful and catered to our each request with great attention to detail. The buffet and other food were excellent . We asked for local cuisine and the chef made a good thali for us
Stayed 3 nights in Apr 2022

10/10 Excellent

Ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and the view. Staff went above and beyond to help us
Stayed 2 nights in Feb 2022

6/10 Okay

vivek

Travelled with family
Above average stay
I booked suite, but the one allotted to was city view and not so good. Upon insistence, they transferred us to a valley view suite for one night and hence appreciated. Rooms are renovated but work quality is below average. Restaurant staff and chef were proactively helpful.
Stayed 2 nights in Oct 2021

6/10 Okay

Ramesh Kumar

Travelled with family
Liked: Cleanliness
Evening snack
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful hillside hotel. Good service. Neat environment. But
Stayed 1 night in Jun 2021
Response from Harsh Semwal on 23 Jul,2021
Dear Guest, Thank You for your lovely feedback regarding your visit at Ramada by Wyndham, Mussoorie. I am delighted to hear that you had a memorable stay with us. We always appreciate inputs from our Guests so we as a management can do a better job in accommodating our Guest. We are pleased that you enjoyed your stay. We look forward to welcoming you back soon at Ramada by Wyndham, Mussoorie. Thanks & Regards,

10/10 Excellent

Aakash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience excellent service and food. Hospitality excellent. It was my third stay at the same property.
Stayed 2 nights in Mar 2021

8/10 Good

Shrey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was good
Stayed 1 night in Mar 2021

10/10 Excellent

hemant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was not good keeping we had a suite.
Stayed 2 nights in Nov 2020
Response from Harsh Semwal on 29 Dec,2020
Dear Guest, Thank you for sharing your feedback. We regret that your did not find the room as per your expectations. However we would have liked you to let us know in detail what exactly was the problem with the room so that we could take it up for your next visit or other guests staying with us. Hope you will give us another chance to serve you and we shall do our best to make it a memorable stay for you. Thanks & Regards,

8/10 Good

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best location to stay on mall road
Good place Nice hotel But not grand Location more than excellent
Stayed 1 night in Dec 2020
Response from Harsh Semwal on 29 Dec,2020
Dear Guest, Thank You for your lovely feedback regarding your visit at Ramada by Wyndham, Mussoorie. I am delighted to hear that you had a memorable stay with us. We always appreciate inputs from our guests so we as a management can do a better job in accommodating our Guest. We are pleased that you enjoyed your stay. We look forward to your next visit soon. Thanks & Regards,

10/10 Excellent

Kanika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Harsh Semwal on 29 Dec,2020
Dear Guest, Thank You for choosing to stay at Ramada by Wyndham, Mussoorie and writing a wonderful review. It is indeed very heartwarming to know that you enjoyed your stay from all aspects. It is our goal to ensure that all our guest leave with happy memories of their stay. We look forward to your next visit and hope that you will recommend us to your friends & relatives too. Thanks & Regards,

10/10 Excellent

Kapal

Stayed 3 nights in Dec 2020
Response from Harsh Semwal on 29 Dec,2020
Dear Guest, Thank you for choosing to stay at Ramada by Wyndham, Mussoorie and sharing your feedback. We regret that your stay with us was not as satisfactory as you would have liked. However you have not given any details as to what was missing. details would have been helpful for us to make amends for your next visit. Regards,

10/10 Excellent

parth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Beautiful stay , lovely property with best in class hospitality
Stayed 2 nights in Nov 2020
Response from Harsh Semwal on 3 Dec,2020
Dear Guest, Thank You for choosing to stay at Ramada by Wyndham, Mussoorie and writing a wonderful review on this platform. It is indeed very heartwarming to know that you enjoyed your stay from all aspects. It is our goal to ensure that all our guest leave with happy memories of their stay. We look forward to welcoming you back at Ramada by Wyndham, Mussoorie. Thanks & Regards,

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location with friendly staff. The rooms were clean & the bedding was also quit clean. We enjoyed the live music at dinner time.
Stayed 2 nights in Nov 2020
Response from Harsh Semwal on 21 Nov,2020
Dear Guest We thank you for taking the time to write a review on Expedia on your experience at Ramada by Wyndham, Mussoorie. We are very happy & delighted that we were able to create a pleasant experience for you. Your appreciation has been shared with our team and we are further motivated to strive for excellence. We value your patronage and look forward to welcoming you back at Ramada by Wyndham, Mussoorie. Thanks & Regards,

10/10 Excellent

Sakshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and amazing service.
I stayed at Ramada for the first time. It is a beautiful property. The staff is very courteous and service is very quick. You name a thing and they will ensure you have it. The location of the hotel is perfect, very close to the mall road. The only thing which could have been better is the view from the hotel room.. Would definitely stay here again.
Stayed 2 nights in Oct 2020
Response from Harsh Semwal on 21 Nov,2020
Dear Guest, Thank You for choosing to stay at Ramada by Wyndham, Mussoorie and writing a wonderful review on this important platform. It is indeed very heartwarming to know that you enjoyed your stay from all aspects. It is our goal to ensure that all our guest leave with happy memories of their stay. We look forward to your next visit and do hope that you will recommend us to your friends & relatives. Thanks & Regards,