Grand Palace Hotel
3.5 star property

Comfortable hotel with free breakfast and fitness centre

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May 2024

Grand Palace Hotel

Photo gallery for Grand Palace Hotel

Lobby
Outdoor pool
Exterior
In-room safe, desk, soundproofing, free WiFi
Breakfast, lunch, dinner served; international cuisine

Overview of Grand Palace Hotel

8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

near the Reserve Bank of Malawi, Mzuzu
  • Popular LocationMuseum2 min drive
  • AirportMzuzu (ZZU)3 min drive
  • Popular LocationMzuzu Stadium5 min drive
  • Popular LocationMzuzu University8 min drive
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Room options

Presidential Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Separate bath and shower
Jetted bath
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Studio

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Separate bath and shower
Deep-soaking bath
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Family Room

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Separate bath and shower
Deep-soaking bath
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Mzuzu

Located in Mzuzu, Grand Palace Hotel is in the city centre. Local points of interest include Museum, Mzuzu Stadium, and Mzuzu Wildlife Conservation Park.

What's nearby

  • Museum - 2 min drive
  • Mzuzu Stadium - 5 min drive
  • Mzuzu University - 8 min drive
  • Mzuzu Wildlife Conservation Park - 9 min drive
  • Chikale Beach - 81 min drive

Getting around

  • Mzuzu (ZZU) - 3 min drive

Restaurants

  • Mzuzu Coffee Den - 2 min drive
  • Grand Palace Hotel - 2 min walk
  • A1 Restuarant - 2 min drive
  • Sombrero Restaurant - 3 min drive
  • Big Bite - 2 min drive

About this property

Grand Palace Hotel

Hotel in the business district
At Grand Palace Hotel, you can look forward to free English breakfast, a terrace and a garden. The on-site restaurant, Amore, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and meeting rooms
  • Tour/ticket information, wedding services and free newspapers
Room features
All 57 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries
  • 32-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM–10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amore

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 25 per person (one way)
  • Airport shuttle fee per child: USD 25.00 (one-way), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 16877105

We should mention

This property does not have any lifts

Property is also known as

Grand Palace Hotel Mzuzu
Grand Palace Mzuzu
Grand Palace Hotel Hotel
Grand Palace Hotel Mzuzu
Grand Palace Hotel Hotel Mzuzu

Frequently asked questions

Does Grand Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palace Hotel?

Self-parking is free at this property.

What time is check-in at Grand Palace Hotel?

Check-in start time: noon; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Palace Hotel?

Checkout is at 10 AM.

Does Grand Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Grand Palace Hotel located?

Located in the heart of Mzuzu, this hotel is 1.8 mi (2.8 km) from Museum and 2.5 mi (4 km) from Mzuzu Stadium. Mzuzu Wildlife Conservation Park and Mzuzu University are also within 6 miles (10 km).

Grand Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lilian

Travelled with family
Disliked: Property conditions & facilities
Walkable and sone friendly and respectiful gems

8/10 Good

BOAZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Anita

Stayed 2 nights in Apr 2022

2/10 Terrible

Ayako

Stayed 1 night in Mar 2022

8/10 Good

Chikumbusko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel with good customer service. Comfortable rooms, courteous staff and an ambient and relaxing atmosphere. My only negative comment is that the pool is not maintained properly and I was not able to swim as it looked dirty. After I made this comment to the front desk they assured me that next time it will be clean so we will see. Otherwise this is an excellent hotel but just let down by this one area.
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant well set out property on outskirt of Mzuzu on main road. Good amenities and service. Very efficient staff. Much better value than Rival sunbird.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stopped in Mzuzu for what was meant to be a quick overnight trip, and has turned into an almost 2-week visit. When I arrived, I checked in easily and went to my room. We then went out to do some errands. When I returned, I admit I was a bit rude with one of the front desk employees because there had been some kind of an issue with their ability to verify my payment through Expedia. He was a pure professional despite my attitude, for which I later apologized. The staff here are incredible. From the housekeepers, laundry, restaurant, bellman (watch out, he's a boxer!) and more. The restaurant on site has a very diverse menu of great choices, and room service was always prompt and on point. This will be my hotel of choice when I am visiting Mzuzu. The owners and managers should be proud of their team and performance.
Stayed 1 night in Jun 2021

10/10 Excellent

Huw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable stay
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean not convenient. Found a gecko in the bathroom. A sick dying one. Very disgusting.
Stayed 1 night in Nov 2019