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Indoor spa bath
Indoor spa bath
Indoor spa bath
In-room safe, free WiFi

Guest reviews

4.5/5 Wonderful
35 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Bar

Map

Explore the area

Popular LocationTsugaike Ski Resort9 min walk
Popular LocationHakuba Norikura Onsen Ski Resort3 min drive
Popular LocationHakuba Iwatake Ski Resort6 min drive

Choose dates to view prices

  • Japanese Western Style Room with Mountain View, Shared Bathroom, Private Toilet, 3rd Floor

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 5
    More detailsJapanese Western Style Room with Mountain View, Shared Bathroom, Private Toilet, 3rd Floor
  • Japanese Western Style Room with City View, Shared Bathroom, Private Toilet, 3rd Floor

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 5
    More detailsJapanese Western Style Room with City View, Shared Bathroom, Private Toilet, 3rd Floor
  • Twin Room with Mountain View, Shared Bathroom, Private Toilet, 3rd Floor

    Room amenities

    • 18 sq m
    • Mountain view
    • Sleeps 2
    More detailsTwin Room with Mountain View, Shared Bathroom, Private Toilet, 3rd Floor
  • Japanese Western Style Room with Mountain View, Private Bathroom, 2nd Floor

    Room amenities

    • 30 sq m
    • Mountain view
    • Sleeps 2
    More detailsJapanese Western Style Room with Mountain View, Private Bathroom, 2nd Floor
  • Japanese Western Style Room with City View, Private Bathroom, 2nd Floor

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 2
    More detailsJapanese Western Style Room with City View, Private Bathroom, 2nd Floor
  • Japanese Style Room with Mountain View, Private Bathroom, 2nd Floor

    Room amenities

    • 33 sq m
    • Mountain view
    • Sleeps 5
    More detailsJapanese Style Room with Mountain View, Private Bathroom, 2nd Floor
  • Traditional Room, Private Bathroom, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 5
    More detailsTraditional Room, Private Bathroom, City View
  • Japanese Western Style Room with Private Bathroom, 4th Floor

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsJapanese Western Style Room with Private Bathroom, 4th Floor

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Otari

Hotel Hakuba Berghaus is located in Otari. Hakuba Valley Ski Area and Tsugaike Ski Resort are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including snowboarding, skiing and ski lifts.

Visit our Otari travel guide
Map
Popular Location

What's nearby

  • Tsugaike Ski Resort - 9 min walk
  • Hakuba Norikura Onsen Ski Resort - 3 min drive
  • Hakuba Iwatake Ski Resort - 6 min drive
  • Wadanonomori Church - 11 min drive
  • Tsugaike Natural Park - 38 min drive

Getting around

  • Chikuni Station - 10 min drive

About this property

Hotel Hakuba Berghaus

3-star hotel, walk to Hakuba Valley Ski Area
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, spa services and tour/ticket assistance are on-site. All 18 rooms provide complimentary wireless Internet access, fridges and flat-screen TVs. Safes and free toiletries are also available to guests.
Hotel Hakuba Berghaus offers 18 forms of accommodation with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Fridge

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Ski equipment hire
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Japanese

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including gloves, will be available to guests.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Hotel Hakuba Berghaus and receive a full refund?
Yes, Hotel Hakuba Berghaus offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Hakuba Berghaus cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Hakuba Berghaus?
As of 9 Jul,2020, prices found for a 1-night stay for 2 adults at Hotel Hakuba Berghaus on 12 Jul,2020 start from SG$272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Hakuba Berghaus pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Hakuba Berghaus?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to 11 PM.
What time is check-out at this hotel?
Checkout is at 10 AM.
Where is this property located?
Situated in Otari, this hotel is within a 10-minute walk of Hakuba Valley Ski Area and Tsugaike Ski Resort. Maeyama Hyakutai Kannon and Hakuba Norikura Onsen Ski Resort are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Hotel Hakuba Berghaus

4.5
Wonderful
5 - Excellent
20
4 - Good
12
3 - Okay
3
2 - Mediocre
0
1 - Poor
0
4.7
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

i definitely liked that this hotel was right on the slopes. just go in the back and start skiing down to the gondola and lifts. when done just ski right back in the back of the hotel. rooms were pretty big and nice but typical japanese rooms, you have to step over entryways, step up into living area, step up into bathroom, step up into bathtub, etc. bathroom was super tiny. views were excellent. it was a bit of a hassle to constantly put on and take off your shoes and put on house slippers but i can see that its part of what japanese do and also it keeps the area in the hotel clean of ice and snow from boots. and you share what ever slippers is available that other guests may have been using. the hotel restaurant for dinner was a bit overpriced. maybe good choices outside just down the street. conbini store was also down the street. renting skis was a bit of an experience because they actually get their equipment from a store somewhere in the area. so if you got your boot size wrong, its an inconvenience for them to get the store to bring up more boots to try. all in all though, very good hotel. nice views (get the mountain view) and very good location. staff was friendly even though they don't speak too much english. just be aware that the front desk person is also the cook, the waiter, the ski rental clerk, the shuttle driver, etc etc. Im exaggerating but they do multiple roles there.

Stayed 6 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most notable pros/cons: Pros -ski in / ski out, located on the slopes above 2 chair lifts -very large spacious room compared to most Japanese lodging, we had a full size couch and 2 double beds -onsen in basement with open air tub -private onsen (simple and nothing fancy, but big enough for 2 or 3) you can reserve for families/couples, which is SO nice because most onsen are not co-ed -solid breakfast included, with Japanese staples and a small simple buffet, seating times are 0730 or 0800 -front desk staff spoke some English -there are rentals on site at the hotel (we didn’t use, can’t speak to quality) -storage room leading out to the slopes, you can lock your skis and poles, and leave your boots on the ground by the kerosene heater to dry out, lockers to store helmet and other gear, but take note that the locker is not ventilated and wouldn’t be good for storing wet gear or for drying your clothes in Cons -the onsen is closed for most of the day for “cleaning” between 1000-1500, which was terribly inconvenient because we checked out of our room at 1000, went to ski for a few hours, and had nowhere to shower and change after, the staff didn’t make any exceptions to the hours to let us quickly shower and change there, VERY disappointing for a $400/night hotel! -no drying room for wet ski clothes -only 1 washer/dryer -inflexible checkout: the hotel was empty on the day we checked out (a weekday) so we asked to check out late and were told we couldn’t

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to ski lifts - facilities are clean. Ski rental might not have bigger sizes for ski boots or ski.

Stayed 1 night in Feb 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Star watching is beautiful! We were lucky because it was fine weather. The best season visit here is Autumn.

Stayed 1 night in May 2019