See all properties

Novotel Nairobi Westlands

5.0 star property
Luxury hotel with full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Novotel Nairobi Westlands

Breakfast, lunch, dinner served; Italian cuisine
3 bedrooms, premium bedding, down duvets, pillow-top beds
Lobby
Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 bars/lounges, rooftop bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
  • 24/7 front desk
The current price is S$237
includes taxes & fees
27 Jun - 28 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom (King bed)

3 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

3 bedrooms, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
3 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

3 bedrooms, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
3 bedrooms
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom (King bed)

3 bedrooms, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

3 bedrooms, premium bedding, down duvets, pillow-top beds

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 King Beds, 1 Single Bed and 1 Large Single Bed

View all photos for Executive Room, 1 King Bed

3 bedrooms, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
3 bedrooms
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
1 bedroom, premium bedding, down duvets, memory-foam beds

JW Marriott Hotel Nairobi

Westlands
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 66 reviews
The price is S$402
includes taxes & fees
11 Jul - 12 Jul
JW Marriott Hotel Nairobi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600

What's nearby

  • Sarit Centre - 7 min walk - 0.6 km
  • The Aga Khan University Hospital - 5 min drive - 3.4 km
  • Kenyatta International Convention Centre - 6 min drive - 5.2 km
  • Village Market - 6 min drive - 4.8 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
  • ‪Spring Valley Café - ‬4 min walk
  • ‪The Wine & Bottle - ‬10 min walk
  • ‪Java House - ‬8 min walk
  • ‪NewsCafe Sarit Centre - ‬8 min walk

About this property

Novotel Nairobi Westlands

Luxury family-friendly hotel near Sarit Centre
Located close to The Aga Khan University Hospital and United Nations Office at Nairobi, Novotel Nairobi Westlands provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Indulge in a massage, a body wrap and a body scrub at the on-site spa. The on-site Italian cuisine restaurant, Gemma's Kitchen & Bar, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free valet parking
  • Full breakfast (surcharge), luggage storage and a banquet hall
  • Smoke-free property, meeting rooms and a 24-hour front desk
Room features
All 347 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Rainfall showers, baths or showers and free toiletries
  • 32-inch Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, Swahili

Similar properties

Exterior

Best Western Plus Westlands

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 205 reviews
The price is S$199
includes taxes & fees
20 Jun - 21 Jun
Best Western Plus Westlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Gemma's Kitchen & Bar
  • Rooftop Pool & Bar
  • Social Hub
  • Trunk & Tandoor

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,755 square feet of conference space
  • 13 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night, plus a one-off cleaning fee of USD 20
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Pet fee: USD 20 per pet, per night plus a one-off USD 20 cleaning fee
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Does Novotel Nairobi Westlands have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 7:00 PM.

How much does it cost to stay at Novotel Nairobi Westlands?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on 27 Jun, 2025 start from S$237.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Nairobi Westlands pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 20 per pet, per night. A cleaning fee of USD 20 also applies.

How much is parking at Novotel Nairobi Westlands?

Valet parking is free at this property.

What time is check-in at Novotel Nairobi Westlands?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Nairobi Westlands?

Checkout is at noon.

Where is Novotel Nairobi Westlands located?

This family-friendly Nairobi hotel is located in Spring Valley, within 3 mi (5 km) of Sarit Centre and The Aga Khan University Hospital. Kenyatta International Convention Centre and Village Market are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Nairobi Westlands Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 51 out of 59 reviews
Rating 8 - Good. 6 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Excellent hotel
Stayed 5 nights in May 2025

10/10

I love the staff, food, and accessibility!
Stayed 2 nights in May 2025

10/10

Excellent service and food. Nice gym, comfortable beds.
Stayed 2 nights in May 2025

10/10

Great location, safe and great service
Stayed 6 nights in Mar 2025

10/10

GREAT STAY & THE STAFF IS WONDERFUL
Stayed 5 nights in Dec 2024

10/10

Staff were excellent, friendly and very helpful, we enjoyed our stay
Stayed 1 night in Jan 2025

10/10

Phenomenal four days in the very new Novotel; from staff to dining to room and amenities, the entire experience was fantastic. Beautiful views of the night sky in Nairobi via Trunk and Tandoor and exceptional hotel staff made it a comfortable and wonderful stay. A must for anyone looking for a great hotel in Nairobi Westlands
Stayed 4 nights in May 2025

10/10

Very well maintained
Stayed 1 night in Apr 2025

10/10

The hotel was well equipped, comfortable and clean. The staff was friendly, helpful, and thoughtful.
Stayed 5 nights in Jan 2025

10/10

It is an amazing property, fantastic value for money. Very comfortable room, awesome breakfast, attentive service and a lovely ambience.
Stayed 2 nights in Oct 2024

10/10

Overall westland is considered safe and one of the best in Nairobi, but it is still advisable to not venture alone after dark, even coming back at night from the near by malls.
Stayed 1 night in Jun 2025

10/10

Thank you. I had a lovely stay.
Stayed 6 nights in Jan 2025

10/10

Beautiful
Stayed 2 nights in Feb 2025

10/10

Great service, very clean. Good value
Stayed 3 nights in Dec 2024

6/10

The price I paid and not including breakfast that is a rip off
Stayed 1 night in Apr 2025

10/10

V
Stayed 4 nights in Mar 2025

10/10

Beautiful property. Staff went above and beyond when I could not book a tour. Rooms were very clean. Thank you for a wonderful stay. Roof top pool had the best sunset and good food as well
Stayed 4 nights in Oct 2024

10/10

Excellent…..
Stayed 2 nights in Nov 2024

10/10

The experience at the Novotel in Westland Nairobi is of world-class standard. The ambiance, the beauty of the property's interior and exterior, and the exceptional services rendered by the staff right from the gate to your room. Staffs like Stephen concierge, James and all the beautiful ladies at the dining have all made my stay an experience to remember.
Stayed 3 nights in Oct 2024

8/10

Great hotel and very new. TV wasn’t even programmed yet on satellite TV! Saying this great service from staff. Rooms are big and somewhat quiet Keep up with maintenance as corridor scruff already exist. Stay on top of it or you loose control. Yes I would return :-)
Stayed 3 nights in Feb 2025

10/10

Novotel Nairobi Westlands literally saved our day. Due to flight disruptions, we had to find a hotel at the last minute and decided to stay there for two nights. The hotel is brand new, having just opened recently. You can still feel the vibe of the opening and the staff goes out of its way to make you more than welcome! Breakfast was scrumptious and the roof top bar has views of the entire city, along with great cocktails and cool music! Definitely a highlight of our short, unplanned stay in Nairobi. Many thanks to the entire staff including their very visible Hotel Manager.
Stayed 2 nights in Aug 2024

10/10

Das Personal war nett. Das Abendessen nicht das was auf der Karte stand.
Stayed 4 nights in Apr 2025

10/10

Wonderful place to stay. Room was very spacious
Stayed 2 nights in Apr 2025

10/10

Stayed 3 nights in Mar 2025

10/10

Stayed 3 nights in Feb 2025