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The Zehneria Hotel

3.5 star property
Central hotel connected to the convention centre in Nairobi with a full-service spa

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Photo gallery for The Zehneria Hotel

Outdoor pool
Terrace/patio
LCD TV
Interior entrance
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Club Double Room

Living area

Club Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Luxury Suite, City View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
10 Karuna Road, Near Sarit Centre,, Nairobi

What's nearby

  • Sarit Centre - 2 min walk - 0.2 km
  • Westgate Shopping Mall - 5 min walk - 0.5 km
  • University of Nairobi - 3 min drive - 2.6 km
  • Yaya Centre - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬4 min walk
  • ‪Spring Valley Café - ‬7 min walk
  • ‪The Wine & Bottle - ‬10 min walk
  • ‪Java House - ‬6 min walk
  • ‪NewsCafe Sarit Centre - ‬5 min walk

About this property

The Zehneria Hotel

Hotel located in Highridge
Consider a stay at The Zehneria Hotel and take advantage of an airport shuttle, a poolside bar and a free daily manager's reception. Indulge in a Thai massage at Revive Pool, Gym and Spa, the on-site spa. The on-site international cuisine restaurant, Seasons Restaurant & Bar, offers breakfast, lunch, dinner and a poolside location. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • A porter/bellboy, a front desk safe and a TV in reception
Room features
All 56 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Hindi, Swahili

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: KES 15 for adults and KES 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NBO BAR & LOUNGE
  • Seasons Restaurant & Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KES 15 for adults and from KES 10 for children
  • Airport shuttle fee: KES 30.00 per person (one way)
  • Airport shuttle fee per child: KES 30 (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zehneria Portico Nairobi Hotel
Zehneria Portico Hotel
Zehneria Portico Nairobi
Zehneria Portico
The Zehneria Portico Nairobi
Zehneria Portico Westlands Nairobi Hotel
Zehneria Portico Westlands Hotel
Zehneria Portico Westlands Nairobi
Zehneria Portico Westlands

Frequently asked questions

Does The Zehneria Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Zehneria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Zehneria Hotel ?

Self-parking is free at this property.

What time is check-in at The Zehneria Hotel ?

Check-in start time: noon; check-in end time: 4:00 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Zehneria Hotel ?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does The Zehneria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 30.00 per person applies.

Where is The Zehneria Hotel located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 1 mile (2 km).

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The Zehneria Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 100 reviews
Rating 8 - Good. 39 out of 100 reviews
Rating 6 - Okay. 18 out of 100 reviews
Rating 4 - Poor. 8 out of 100 reviews
Rating 2 - Terrible. 5 out of 100 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

EUNICE

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is just perfect.👍👍👍👍
Stayed 4 nights in May 2025

6/10 Okay

Mercy

Disliked: Amenities
The staff were friendly and it's closer to the shopping mall
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Stayed 5 nights in Apr 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very near to shopping & eating places.Its centrally located
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerhard Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good Location in the business district and in a walking distance from the City Center. The staff ist nice and helpful. The Buffet breakfast was very good with many choices.
Stayed 1 night in Jan 2025

10/10 Excellent

Francline

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2025

10/10 Excellent

Tareq Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

analikuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Stayed 10 nights in Oct 2024

6/10 Okay

Davor

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Stayed 8 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness
Stayed 8 nights in Apr 2024

8/10 Good

Marco

Stayed 6 nights in Feb 2024

4/10 Poor

Trenton

Stayed 3 nights in Nov 2023

8/10 Good

Ståle johannes

Stayed 7 nights in Jun 2023

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Disliked: Amenities
Very kind and supportive staff. Problems with internet connection.
Stayed 3 nights in Jun 2022

8/10 Good

SEOKJE

Liked: Cleanliness, staff & service, amenities
cozy and not bad.
Stayed 2 nights in Jun 2022

6/10 Okay

Markus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022

8/10 Good

Henrik

Stayed 1 night in May 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
Stayed 5 nights in Feb 2022