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Reviews of Villa Leone

3 out of 5
Villa Leone
Daisy Drive, Gigiri, Nairobi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a typical guesthouse. It has a warm and friendly staff and a nice property. They will go out of their way for you! But typical for a guesthouse, you must leave your key when you go out. Bring your own shampoo, etc, and hair dryer.
Stayed 4 nights in May 2024

10/10 Excellent

Peter Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet secluded property just about within walking distance of the UNON campus and Village Market mall. Lovely staff, from the breakfast cooks and reception team to the gate security guard, everyone is super friendly and helpful. Clean comfortable rooms, proper mattresses and good shower.
Stayed 7 nights in Dec 2023
Response from Villa Leone Boutique Hotel on 14 Dec,2023
Thank you immensely for taking the time to share such wonderful feedback about your recent stay with us.we're thrilled to hear you enjoyed your time at our hotel.We're delighted that you found our services and amenities to your satisfaction.Our team strives to provide the best possible experience for every guest, and your feedback reinforces our commitment.Thank you once again for choosing Villa Leone.We look forward to hosting you again soonWarm regardsAnne,Receptionist.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, flexiblenwith our late arrival. Room was nice. Hot shower difficult to sort, and breakfast was ok but a set menu - a waste of food.
Stayed 1 night in Aug 2023
Response from Villa Leone Boutique Hotel on 15 Aug,2023
Dear Elizabeth,Thank you for your positive feedback on our services.Apologies for the hot shower issues and menu concerns.We will address these promptly to ensure a smoother experience on your next visit.Thank you!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It's an excellent place
Stayed 4 nights in Jun 2023
Response from Villa Leone on 22 Jun,2023
Dear Stephanie,Thank you so much for your review. We are glad you enjoyed your stay.

8/10 Good

Joni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. Food was decent. Although amenities like ironing boards, irons and blow dryers were available I was not able to have kept these items in my room for the duration of my stay.
Stayed 11 nights in Jun 2022
Response from Villa Leone on 4 Jul,2022
Hello Joni, Thank you so much for your review! We are happy to hear that you enjoyed your stay and have noted your concerns which we will act on. It's such a pleasure to have customers like you. We will do our best to make your future experience with us even better.

8/10 Good

Gillian

Business traveller
Liked: Cleanliness
Excellent boutique hotel. St
Stayed 11 nights in Jun 2022
Response from Villa Leone on 2 Jul,2022
Dear Gillian, We appreciate your positive feedback about Villa Leone and we look forward to hosting you again when in Nairobi.

8/10 Good

Marion

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of Villa Leone is wonderful and very helpful
Stayed 5 nights in Jun 2022
Response from Villa Leone on 2 Jul,2022
Dear Marion, Thank you for taking your time to review us. We are glad that you did enjoy your stay with us and we look forward to welcoming you back.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel for Nairobi (Girgiri area)
Great family run lodge in a pretty part of Nairobi. Walking distance to the UN complex, restaurants, shopping, etc. They went out of their way to make sure everything was spot on, even preparing breakfast for us at 5 am on our last day, to make sure we had eaten before the taxi picked us up for the airport at 5:30. Breakfast was really good, and their restaurant will prepare dinner on request at great prices.
Stayed 6 nights in Mar 2019
Response from Eunice on 20 Apr,2019
Dear Thomas, We are delighted that you enjoyed your stay with us Looking forward to having you again Warm regards

10/10 Excellent

DP, Riga, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and very secure. Hospitality was amazing! The hotel is perfect if cosine any embassies but it’s also a peaceful part of Nairobi.
Stayed 1 night in Sep 2018
Response from Eunice on 20 Apr,2019
Dear Guest, Thank you for taking our time to give us your feedback We are delighted that we met your expectations and we look forward to having you again Warm regards

8/10 Good

Solofo

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal for a UN visit in Nairobi
Very well located hotel for a mission at UN HQ. Excellent breakfast. Friendly staff. Suggestion 1: A supervisor should walk around late afternoon and check if all windows are closed. That will prevent from a mosquitoes invasion. Suggestion 2: Post instructions on how to get warm water.
Stayed 2 nights in Jul 2018
Response from Eunice on 24 Sept,2018
Dear Mr. Solofo, Thank you for taking time to review your stay with us. We are pleased to hear that our breakfast was excellent and that the staff were friendly. Regarding the instructions on how to get warm water,they are already in place.We promise to practice the best measure in controlling the mosquitoes. We look forward to hosting you again.

10/10 Excellent

Mónica V

Stayed 2 nights in Oct 2023
Response from Villa Leone Boutique Hotel on 16 Oct,2023
Dear Monica,Thank you so much for your review. We are glad you enjoyed your stay.

10/10 Excellent

Lars-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from Villa leone on 13 Feb,2019
Thank you for taking your time to give us your feedback. We hope to have you again.