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West Wood Hotel

4.0 star property
Hotel with free parking, near United Nations Office at Nairobi

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West Wood Hotel offers a quiet escape with a poolside bar and Forest Bar restaurant overlooking gardens. Guests can visit the coffee shop, enjoy happy hour, or relax in the library surrounded by greenery. Near the University of Nairobi, it receives positive reviews.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, 1 Double Bed, Ensuite, Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Ceiling fan
Private bathroom
  • 35 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Eldama Ravine Road, Westlands, Nairobi

What's nearby

  • Sarit Centre - 12 min walk - 1.0 km
  • University of Nairobi - 4 min drive - 2.6 km
  • Kenyatta International Convention Centre - 6 min drive - 4.8 km
  • United Nations Office at Nairobi - 7 min drive - 4.4 km
  • Yaya Centre - 8 min drive - 5.1 km

Getting around

  • Nairobi Station - 22 min drive
  • Nairobi (WIL-Wilson) - 23 min drive

Restaurants

  • ‪Mam Mam Vietnamese - ‬14 min walk
  • ‪Sacred Mill Coffee Roasters - ‬14 min walk
  • ‪Spring Valley Café - ‬12 min walk
  • ‪Artcaffe - ‬12 min walk
  • ‪Mythos Taverna - ‬14 min walk

About this property

West Wood Hotel

Upscale hotel near University of Nairobi
Located close to United Nations Office at Nairobi and Kenyatta International Convention Centre, West Wood Hotel provides a terrace, a coffee shop/cafe and a garden. The on-site international cuisine restaurant, Forest Bar, features garden views and happy hour. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A front desk safe, a vending machine and tour/ticket information
Room features
All guest rooms at West Wood Hotel feature comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, separate dining areas and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Forest Bar
  • westhouse main restaurant

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay.
Cots (infant beds) are available for USD 20 per stay

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 15 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Crib (infant bed) fee: USD 20 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Westhouse One Degree South
Westhouse One Degree South Hotel
Westhouse One Degree South Nairobi
West Wood Hotel Nairobi
West Wood Nairobi
West Wood Hotel Hotel
West Wood Hotel Nairobi
West Wood Hotel Hotel Nairobi

Frequently asked questions

Is West Wood Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at West Wood Hotel?

Self-parking is free at this property.

What time is check-in at West Wood Hotel?

Check-in start time: 2 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at West Wood Hotel?

Checkout is at 10 AM.

Does West Wood Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is West Wood Hotel located?

Located in Highridge, this hotel is 2.2 mi (3.6 km) from University of Nairobi, and within 6 mi (10 km) of Uhuru Park and Kenyatta International Convention Centre. Yaya Centre and United Nations Office at Nairobi are also within 6 mi (10 km).

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West Wood Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 69 reviews
Rating 8 - Good. 23 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 7 out of 69 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the drinks was A 1 . Me and my travel group of friends was well taken care of .Quick transportation and very close to the mall and the nightlife . When you go to the bar ask for a strawberry margarita with Don julio. They make it the best in kenya . Very good staff as well .
Stayed 2 nights in Jun 2025

6/10 Okay

Maureen

Liked: Staff & service
The environment is amazing and the chef made amazing meals. Very fresh food and great juice options. The staff were also very warm and offered support.
Stayed 1 night in Mar 2023

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best access to karura forest

Infront of karura forest with great hiking activities. Friendly staff n good breakfast. Really enjoyed my stay there. Definitely recommend it

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer care service
Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive and friendly staff. The only thing that I didn’t like was the breakfast that they serve. The options of what you can get is very limited. And the food is just not tasty at all. It’s below average compared to other places I’ve visited.
Stayed 5 nights in Jan 2025

2/10 Terrible

Annette

We reached out via Expedia days to check-in to request for a refund or amendment, the Hotel advised that they would reach out on status, they never did despite the reasons given for the request. That was rather distasteful and the lack of communication was most regrettable.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and attentive, especially Silvia she was the best! Always staying on top of orders and giving advice.
Stayed 9 nights in Jun 2025

8/10 Good

Katrin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel ist ziemlich hellhörig und in die Jahre gekommen. Die Betten sind sehr bequem und das Personal wirklich fleißig.
Stayed 3 nights in Oct 2024

6/10 Okay

Fiorenza

Liked: Staff & service
La camera in cui abbiamo soggiornato era fredda e molto molto molto umida…
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Requirement - bed only

Great location Simple but comfortable room Hot water is a mystery Smart tv can’t open Netflix
Stayed 1 night in Feb 2024

8/10 Good

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquille
Stayed 3 nights in Feb 2023

10/10 Excellent

Ken-Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Hotellet ligger veldig sentralt nær Westgate kjøpesenter, som er et fantastisk et, og har en god og rolig atmosfære. Store rom med alt av fasiliteter. Personalet var helt fantastiske så koset oss. Anbefales på det stærkeste.
Stayed 4 nights in Jan 2023

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!

Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
Stayed 2 nights in May 2022

10/10 Excellent

Orisunmbola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of NBO's Best Kept Secrets Obviously

This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
Stayed 5 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money.
Stayed 1 night in Nov 2021

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Calme et personnel super disponible
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lights in the room were quite dark and dim. There’s no aircon.
Stayed 1 night in Sep 2021

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safari in Nairobi

West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and setting -- almost like the safari has begun with monkeys and did-diks in their back yard "jungle." Very friendly staff. Nice rooms. Quiet.
Stayed 1 night in Mar 2021

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay next to the forest

I really enjoyed the feeling of being in the forest with the views from the terrasse and the room. The stay was comfortable but the kitchen was too slow, it took us a long time to get food when we ordered some.
Stayed 4 nights in Feb 2021

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2020

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A tranquil surprise in the middle of a city

Westwood is a gem in the middle of a city. Its quiet, tranquil, nestled in the forest with a small stream. Everything went smooth with our stay, the staff were super friendly. I would definitely recommend this hotel.
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen!

Superfint hotell. Modernt, rent och fräscht. Väldigt fin trädgård där du kan äta dina måltider. Toppenbra frukost. Internationell meny för middagen. Trevlig personal. bekväma stora rum. Det enda vi saknade var AC. men i övrigt toppen.
Stayed 3 nights in Feb 2020

10/10 Excellent

Edward, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel & very personally friendly staff. Any little request is def taken care of, even requests to the restaurant for certain foods! Rooms were great and taken care of daily.
Stayed 2 nights in Nov 2018

2/10 Terrible

Alisha, NY

Disliked: Staff & service
The conference I was supposed to attend at West Wood was moved to a different hotel just 48 hours before the conference was to begin. I had no idea it was a result of the hotel overbooking. So, I arrived expecting a 5 night stay and was told that I only had a room for 2 nights due to overbooking. It was around midnight and there wasn't much I could do. I told the person at the front desk I would find another hotel for my stay and would just sleep over that night. An Expedia rep was nice, but couldn't do anything for me that evening. I called around on my own and found a place to stay where my conference had been relocated. In the morning, I tried to check out and the manager told me I could not check out. She didn't tell me my driver had arrived to transport me to a new hotel. She proceeded to tell me that I was comfortable at the hotel and should just stay while she sorted out the rooms and relocated someone else. I told her it wasn't necessary and we began a back and forth about where I should stay. She refused to give me a refund, saying that I was being accommodated so could no longer relocate to another hotel. Once I found out my driver came to take me to a new hotel, I left and had repeated phone communication with West Wood and Expedia to get a refund issued.
Stayed 5 nights in Sep 2018