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Shangri-La Nanchang

Photo gallery for Shangri-La Nanchang

Primary image
Indoor pool
Free minibar items, in-room safe, individually decorated
View from room
Free minibar items, in-room safe, individually decorated

Overview of Shangri-La Nanchang

Shangri-La Nanchang

4.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
No. 669, Cui Lin Road, Honggutan New District, Nanchang, Jiangxi, 330038

Explore the area

  • Popular LocationBayi Bridge11 min drive
  • AirportNanchang (KHN-Changbei)31 min drive
  • Popular LocationNanchang Institute of Technology38 min drive
  • Popular LocationMeiling National Scenic Area47 min drive

Choose dates to view prices

About this area

Nanchang

Located in Nanchang, Shangri-La Nanchang is connected to a shopping centre. August 1 Uprising Museum and Nanchang New Fourth Army Site are cultural highlights, and some of the area's landmarks include Pavilion of Prince Teng and Shengjin Tower. Guests appreciate the hotel's central location.

What's nearby

  • Bayi Bridge - 11 min drive
  • Pavilion of Prince Teng - 12 min drive
  • August 1 Uprising Museum - 16 min drive
  • Nanchang Institute of Technology - 38 min drive
  • Meiling National Scenic Area - 47 min drive

Getting around

  • Nanchang Railway Station - 20 min drive
  • Nanchang (KHN-Changbei) - 31 min drive

About this property

Shangri-La Nanchang

Luxury hotel connected to a shopping centre in Nanchang with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Shangri-La Nanchang offers 473 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Nanchang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: CNY 138 for adults and CNY 138 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Hong
  • Zi Yu Xuan
  • Lobby Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (18116 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 138 for adults and CNY 138 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shangri-La Hotel Nanchang
Shangri-La Nanchang
Shangri-La Hotel Nanchang China - Jiangxi
Shangri-La Nanchang Hotel
Shangri La Hotel Nanchang
Shangri-La Nanchang Nanchang
Shangri-La Nanchang Hotel Nanchang

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 23 out of 41 reviews
5 - Excellent 56%
Rating 4 - Good. 12 out of 41 reviews
4 - Good 29%
Rating 3 - Okay. 4 out of 41 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 41 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 41 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great stay
It is a spacious room with great qualities. Our room overlooks the river and the view at night is particularly pleasant. The breakfast could have been better but it is already very good.
Stayed 2 nights in Jun 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a good breakfast and dinner buffet restaurant, good Chinese restaurant and fitness center. Great location for walking and checking out the light and fountain shows. Room was clean and service was great. Will be back in a couple weeks
Stayed 5 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing river view
Lovely hotel with an amazing view over river and the wonderful water fountain light display. Very large rooms and comfy beds. Staff were helpful attentive and spoke good English
Stayed 1 night in Jun 2019

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
Very disappointing experience, Shangri-La Nanchong having a 5 star name and room charge should be only rated a 3 star hotel (lack of luggage care taker upon arrival, coffee shop half full of customers but none staff attending the place for 10 min, finally the one came canโ€™t speak nor understand English and the customersโ€™ behaviour there that day was acting in inappropriate manner such as someone almost totally lieiing on the sofa chair, some people taking off the shoes with the feet put on the chair and etc.)
Stayed 1 night in May 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Average stay
This is definitely not the usual Shangri-la standard. The room service was very limited and the food is far below 5 star standard. Not really good. The Chinese restaurant service was slow and the food quality is also not good. The breakfast was so-so, I was expecting better but it is a bit disappointing. The view in my room was really great.
Stayed 4 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Nanchang
Few people know about a Shangri-La hotel in Jiangxi. This hotel is located in central Nanchang with a short drive the square and heritage locations. We had access to the full breakfast and the Horizon club. Both had great food and great service. This is one of the most child friendly hotels Iโ€™ve been to in China. It has a place for the kids to play during breakfast and a larger play place where the gym is. Full sized swimming pool with sauna and hot tub. Gym was well equipped with modern equipment. Staff was friendly, but English was limited. They have hotel staff with high levels of English proficency, but you might need to stop by the front desk.
Stayed 1 night in May 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
club lounge and lobby concierge the ladies are very helpful , excellent services! Appreciated for all.
Stayed 1 night in Mar 2019

5/5 Excellent

Stayed 1 night in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in that region
Hotel is fantastic.
Stayed 1 night in Mar 2019